Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

Great coverage in Ireland and in the EU. Online chat quick to respond in 2026 and all items sorted. Paid high charges for 2 quick calls in Morocco. Website is basic but the chat is efficient and re... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Needed Support to get my PUK code ‘ used online chat & a Radjesh had it sorted in a minute ‘ very happy with clear mobile and can’t fault them

L'azienda ha risposto

Valutata 1 stelle su 5

Don't waste your time, if there is anything issue you cant contact them for support. They switched off my old network before issuing and activating my new sim

L'azienda ha risposto

Valutata 1 stelle su 5

Virtually zero 5g coverage, poor coverage (map is fictional) outside urban areas. Very hard to get in touch or manage as little such simple password change. No direct line or chat. Stucked with ca... Leggi di più

2,6

Scarso

TrustScore 2.5 su 5

229 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 21% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Support service

I had a problem with a bill and I texted to the support service through the live chat. Rajesh was super helpful and solved my issue in a few minutes.

16 aprile 2026
Non scritta su invito
Logo di Clearmobile

Risposta di Clearmobile

Hi Elena

Thanks for your lovely feedback! We’re so pleased to hear our customer care team was able to support you. At Clear Mobile, delivering great service is something we truly value, and your experience is exactly what we aim for.
We will ensure to pass on your feedback on to Rajesh.

Thanks

The Clear Mobile team

Valutata 5 stelle su 5

Needed Support to get my PUK code ‘…

Needed Support to get my PUK code ‘ used online chat & a Radjesh had it sorted in a minute ‘ very happy with clear mobile and can’t fault them

13 aprile 2026
Non scritta su invito
Logo di Clearmobile

Risposta di Clearmobile

Hi Mark

Thanks so much for your feedback! We're really glad to hear you had a positive experience with Clear Mobile. We’re always working to provide the best possible service, so it means a lot when customers take the time to share a review. We will ensure to pass on your compliment to Rajesh.

Thanks

The Clear Mobile team

Valutata 4 stelle su 5

Great coverage in Ireland and in the…

Great coverage in Ireland and in the EU. Online chat quick to respond in 2026 and all items sorted.
Paid high charges for 2 quick calls in Morocco. Website is basic but the chat is efficient and responsive.

10 aprile 2026
Non scritta su invito
Logo di Clearmobile

Risposta di Clearmobile

Hi Theresa

Thanks so much for your feedback! We're really glad to hear you had a positive experience with Clear Mobile. We’re always working to provide the best possible service, so it means a lot when customers take the time to share a review.

Thanks

The Clear Mobile team

Valutata 5 stelle su 5

Quick response issue was resolved with…

Quick response issue was resolved with no problems

6 aprile 2026
Non scritta su invito
Logo di Clearmobile

Risposta di Clearmobile

Hi Dave

We really appreciate your kind words about our response time — it’s great to hear you were looked after quickly! We understand time is valuable, so we’re always striving to be as responsive as possible.
We will ensure to pass on your feedback on to the relevant team.

Thanks

The Clear Mobile Team

Valutata 1 stelle su 5

Unable to contact support

Don't waste your time, if there is anything issue you cant contact them for support. They switched off my old network before issuing and activating my new sim

31 marzo 2026
Non scritta su invito
Logo di Clearmobile

Risposta di Clearmobile

Hi Darragh

Thank you for taking the time to share your feedback. We’re very sorry for the difficulty you experienced while trying to get in touch with us and for the delay in receiving a response.
We understand how frustrating this can be, and we appreciate you bringing it to our attention. Your feedback will be shared with the relevant team so we can review what happened and work to improve the experience going forward.

Thank you

The Clear Mobile Team

Valutata 5 stelle su 5

Sorted my porting issue easily and…

Sorted my porting issue easily and efficiently. Thanks Rohit.

30 marzo 2026
Non scritta su invito
Logo di Clearmobile

Risposta di Clearmobile

Hi Jim

Thanks for your lovely feedback! We’re so pleased to hear our customer care team was able to support you. At Clear Mobile, delivering great service is something we truly value, and your experience is exactly what we aim for.
We will ensure to pass on your feedback on to Rohit.

Thanks

The Clear Mobile team

Valutata 5 stelle su 5

Just put in SIM card today and needed…

Just put in SIM card today and needed help. The chat person helped me and I got sorted. I hope using this service is as simple and easy as the set up.

27 marzo 2026
Non scritta su invito
Logo di Clearmobile

Risposta di Clearmobile

Hi Una

Thanks for your lovely feedback! We’re so pleased to hear our customer care team was able to support you. At Clear Mobile, delivering great service is something we truly value, and your experience is exactly what we aim for.
We will ensure to pass on your feedback on to the relevant team.

Thanks

The Clear Mobile team

Valutata 5 stelle su 5

Rohit was very helpful

Rohit was very, very helpful. Thank you so much.

26 marzo 2026
Non scritta su invito
Logo di Clearmobile

Risposta di Clearmobile

Hi Paddy

Thanks for your lovely feedback! We’re so pleased to hear Rohit was able to support you. At Clear Mobile, delivering great service is something we truly value, and your experience is exactly what we aim for.

We will ensure to pass on your feedback on to him.

Thanks

The Clear Mobile team

Valutata 1 stelle su 5

Absolute garbage

Absolute garbage. Signed up 2 weeks ago, no SIM card money taken. Customer service not available any time of day, avoid like the plague!!

13 marzo 2026
Non scritta su invito
Logo di Clearmobile

Risposta di Clearmobile

Hi Jonathan

Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations. We take all comments seriously and use them to help improve the overall experience for all our customers.

We will ensure to pass on your feedback on to the relevant team.

Thanks

The Clear Mobile team

Valutata 5 stelle su 5

Efficient and easy to deal with.

My number had not transferred over to clear from previous provider. Contacted live chat and met a very nice operator who could sort it out for me straight away. Took about 20 mins altogether. Very efficient, helpful and I was very happy with the service.

11 marzo 2026
Non scritta su invito
Logo di Clearmobile

Risposta di Clearmobile

Hey there

Thanks for your lovely feedback! We’re so pleased to hear our customer care team was able to support you. At Clear Mobile, delivering great service is something we truly value, and your experience is exactly what we aim for.

We will ensure to pass on your feedback on to the relevant team.

Thanks

The Clear Mobile team

Valutata 1 stelle su 5

Horrendous customer service

Horrendous customer service, been trying to cancel my contract for over a month and being told all agents busy and to try later. I've got through just now and still waiting to actually speak to someone on live chat over a half hour later. I work as a manager in a live chat environment and this would not be acceptable with us whatsoever. Get more agents employed or seriously review the service you have in place, because it's shockingly bad at present!! Update: the chat has just timed out on me at 115 minutes in, without anyone responding to me... Refresh to try again and same old message I've been getting since February... "all our customer representatives are busy right now, please try later" To say I'm annoyed is an understatement!!

8 marzo 2026
Non scritta su invito
Logo di Clearmobile

Risposta di Clearmobile

Hi Marie

Thank you for taking the time to share your feedback. We’re very sorry for the difficulty you experienced while trying to get in touch with us and for the delay in receiving a response.
We understand how frustrating this can be, and we appreciate you bringing it to our attention.

Your feedback will be shared with the relevant team so we can review what happened and work to improve the experience going forward.

Thanks

The Clear Mobile Team

Valutata 1 stelle su 5

Scam Avoid

Clear Mobile are a Scam Avoid .They will not port over my number and will not allow 3 to give me my number ,,,Their service ,is poor ,hard to contact them,they ignored my email and their coverage is awful.

3 marzo 2026
Non scritta su invito
Logo di Clearmobile

Risposta di Clearmobile

Hi Isabell

Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations. We take all comments seriously and use them to help improve the overall experience for all our customers.

We will ensure to pass on your feedback on to the relevant team.

Thanks

The Clear Mobile team

Valutata 1 stelle su 5

Terrible roaming

Terrible roaming . Can’t get a signal and then sometimes it says 5G and still can’t connect - have lots of screen pics to evidence this . It was the same when I went to Malaga , France and now Germany with work - if I didn’t have also a work phone would be completely lost. No way staying with them

3 marzo 2026
Non scritta su invito
Logo di Clearmobile

Risposta di Clearmobile

Hi there

Thank you for sharing your feedback. We’re sorry to hear about the roaming coverage issues you experienced while using your service. We understand how important it is to stay connected when travelling and we appreciate you taking the time to let us know.

At Clear Mobile, we take all customer feedback seriously, as it helps us continuously improve our products, services, and network coverage.

We will ensure your feedback is shared with the relevant team for review.

Thanks

The Clear Mobile Team

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. Very Gary resolution of my issue.

25 febbraio 2026
Non scritta su invito
Logo di Clearmobile

Risposta di Clearmobile

Hi Tara

Thanks for your lovely feedback! We’re so pleased to hear our customer care team was able to support you.
At Clear Mobile, delivering great service is something we truly value and your experience is exactly what we aim for.

We will ensure to pass on your feedback on to the relevant team.

Thanks

The Clear Mobile team

Valutata 5 stelle su 5

Great service and good roaming experience

Switched from eir a few months ago. Very happy with the service. True 5g unlike eir where their 5g is often just 4g marked as 5g. Speeds substationally higher (300Mbs v 100Mbs with eir). Have started switching over the family too. Roaming has worked well so far. A bonus with clear that Switzerland is included as part of free allowance. Not so with eir or most of the other operators.

1 febbraio 2026
Non scritta su invito
Logo di Clearmobile

Risposta di Clearmobile

Hi David

Great to hear you're happy with the service! We really appreciate you taking the time to share your experience — it means a lot to us. We're always working to deliver a reliable, seamless service to our customers across Ireland.

We will ensure to pass on your feedback on to the relevant team.

Thanks

The Clear Mobile Team

Valutata 5 stelle su 5

Rohit was very helpful in online chat…

Rohit was very helpful in online chat thanks again

24 febbraio 2026
Non scritta su invito
Logo di Clearmobile

Risposta di Clearmobile

Hi James

Thanks for your lovely feedback! We’re so pleased to hear our customer care team was able to support you. At Clear Mobile, delivering great service is something we truly value, and your experience is exactly what we aim for.

We will ensure to pass on your feedback on to Rohit.

Thanks

The Clear Mobile team

Valutata 1 stelle su 5

One of the worst companies going

One of the worst companies going. Avoid. Use 48 mobile or something else. They'll make up billing excuses, never pay out referral bonuses and attempt to charge you an extra fee €10 if they're billing system fails to charge your card correctly. Shady.

23 febbraio 2026
Non scritta su invito
Logo di Clearmobile

Risposta di Clearmobile

Hi there

Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations. We take all comments seriously and use them to help improve the overall experience for all our customers.

We will ensure to pass on your feedback on to the relevant team.

Thanks

The Clear Mobile team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più