Vodafone UK - Wythenshawe Recensioni 

196
TrustScore 5 su 5

4,9

18A The Birtles Civic Centre, Wythenshawe, M22 5RF MANCHESTER, GB


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Valutata 5 stelle su 5

Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website We cannot thank him enough for the patience and help he showed us over the 3 visits we had t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Racheal, Sam and Nathan, each were superstars today. Racheal especially was very knowledgeable and provided lots of helpful advice. No stone was left unturned during my mid-device plan upgrade with tr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Rachael was amazing. Going through all the best options for broadband for my busy household! Explained everything fully to help me make a clear decision. After doing a spot check on my account, Rach... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Jake and Jay were both unbelievably helpful. I greatly appreciated their help, they were both knowledgeable, friendly, and provided wonderful customer service skills. 10/10 for service.

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 18A The Birtles Civic Centre, Wythenshawe, M22 5RF, MANCHESTER, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

196 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(196)

40.120 recensioni negli ultimi 12 mesi

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Valutata 4 stelle su 5

Helpful,

Helpful, cheaful customer service

10 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Wythenshawe

Risposta di Vodafone UK - Wythenshawe

Thanks for the great review, Rachel! If you ever need help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Arif was very helpful and pleasant

Arif was very helpful and pleasant. Walked away very happy.

4 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Wythenshawe

Risposta di Vodafone UK - Wythenshawe

Hey Denise,

Thanks for taking the time to share this great feedback!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

The girls were really helpful and…

The girls were really helpful and helped me pick my new handset.

1 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Wythenshawe

Risposta di Vodafone UK - Wythenshawe

Hi Carla. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Jen was amazing

Jen was amazing, quick service, easy fix!

22 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Wythenshawe

Risposta di Vodafone UK - Wythenshawe

Hi Obinna. Thank you for your review for Jen. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Rachel and Jake a real credit to the company!!!

Rachel and Jake were absolutely fantastic at the wythenshawe civic centre branch. I had an emergency with my phone 1hr before a flight to dubai. Not only was the problem sorted effectively and efficiently but the professionalism they both showed throughout was examplarary. They are a real credit to Vodafone and have restored my faith in the company after previously being let down by the customer service team via phone.

16 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Wythenshawe

Risposta di Vodafone UK - Wythenshawe

Hi Moz. Wow! Thank you for your review for both Rachel and Jake. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I found Rachel to be very friendly and…

I found Rachel to be very friendly and helpful to find the best contract that suited me. She was very patient and informed me about anything I wasn’t aware of and made my experience very easy!

4 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Wythenshawe

Risposta di Vodafone UK - Wythenshawe

Hey Angelika,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Everything went fine

Everything went fine, nobody died and I got a phone.

Jen was very helpful and kept my wife entertained with dog talk while I signed the contract. I don't want a dog and I wish my wife would see this.

11 marzo 2024
Non scritta su invito
Logo di Vodafone UK - Wythenshawe

Risposta di Vodafone UK - Wythenshawe

Hi there,

Thanks for your five star review - nobody dying is the first golden rule so I'm glad Jen was able to get you sorted! Hopefully, this phone is for life, and not just for Christmas 🙂 If you ever need more help though, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Not too sure, we'll be be able to anything about dog though!
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Jen was really helpful

Jen was really helpful . Sorted out a sim issue quickly and efficiently

6 marzo 2024
Non scritta su invito
Logo di Vodafone UK - Wythenshawe

Risposta di Vodafone UK - Wythenshawe

Hi Lou,

Thanks for sharing your kind words and feedback for Jen.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

helpful and lovely service

I was served by Rachel and Jake, they were both super friendly and helpful. The process of buying my new phone was very easy and straightforward.

13 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Wythenshawe

Risposta di Vodafone UK - Wythenshawe

Hi Shona,

This is lovely feedback for Rachel and Jake. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

I'm having with the customer service…

I'm having with the customer service given by Jen given me today by helping me with upgrading. Thanks Jen.

8 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Wythenshawe

Risposta di Vodafone UK - Wythenshawe

Hi benedicta,

This is lovely feedback for Jen. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Very helpful fast was in and out and…

Very helpful fast was in and out and very friendly

7 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Wythenshawe

Risposta di Vodafone UK - Wythenshawe

Hi Andrew. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

great service

lovely lady Jen served us. Super helpful, smiley, knows her stuff!

11 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Wythenshawe

Risposta di Vodafone UK - Wythenshawe

Hey,

Thanks for shouting out Jen and taking the time to leave us a review.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Jake was extremely helpful in finding…

Jake was extremely helpful in finding me a great new contract for an iPhone 15. Very happy with the service Thankyou

8 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Wythenshawe

Risposta di Vodafone UK - Wythenshawe

Hey Dj,

Thank you for taking the time to review, and share this feedback for Jake.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Great !!

Great !!! Arif was superb and very helpful.

15 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Wythenshawe

Risposta di Vodafone UK - Wythenshawe

Hi Mike,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Jen and Arifwere exceptionally helpful

Jen and Arifwere exceptionally helpful, knowledgeable and courteous. Marvelous customer experience, everything fixed and will come back again in future.

8 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Wythenshawe

Risposta di Vodafone UK - Wythenshawe

Hey Stephen,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

very helpful

Jake was very helpful and helped us get the best deals and sorted everything out for us

4 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Wythenshawe

Risposta di Vodafone UK - Wythenshawe

Hi Bia. Thank you for your review for Jake. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

the service was amazing helped me sort…

the service was amazing helped me sort everything out and was very nice thank you Jake

4 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Wythenshawe

Risposta di Vodafone UK - Wythenshawe

Hi Catia. Thank you for your review for Jake. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Jake Wythenshawe Branch

Jake in Wythenshawe branch, was so incredibly helpful and patient, very informative and knowledgeable I was having issues with my iPhone, which Jake went on to resolve, Racheal also got involved, once again was extremely helpful and knowledgeable. Many thanks to you both for your patience and assistance in resolving my iPhone issues. Vodafone are lucky to have you both

14 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Wythenshawe

Risposta di Vodafone UK - Wythenshawe

Hi Tricia,

Thanks for taking the time to write such a great review! We're delighted that Jake and Rachael were able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks Vodafone Social Media Team

Valutata 5 stelle su 5

Racheal was super helpful

Racheal was super helpful, she knew loads about the products and was able to find a phone and plan that suited my budget. Didn’t feel pressured or anything to buy just felt like she was doing the right thing for me.

7 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Wythenshawe

Risposta di Vodafone UK - Wythenshawe

Hey,

Thanks for the lovely review and fantastic support for Racheal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Jake was brilliant today

7 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Wythenshawe

Risposta di Vodafone UK - Wythenshawe

Hey Frankie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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