Vodafone UK - Telford Recensioni 

384
TrustScore 5 su 5

5,0

116 The Border, TF3 4AE Telford, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Luke did an absolutely amazing job of working out the best and cheapest deal for my son on an upgrade and we even came out with a new tablet We've been with Vodafone for over 5 years and will contin... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Today I went into the Vodafone store to get my phone sorted. I was helped by a retail advisor called Luke, who has helped me massively today. Knew exactly what he was doing, very competent in his work... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I upgraded my phone but managed to mess up the transfer of data before closing the old phone. Hannah in the Vodaphone shop in Telford town centre was pleasant, welcoming, non-judgemental and highly k... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I visited telford branch to purchase extra data because I had know internet connection at home DAN served me, Wow what a knowledgeable man he recommended a few options on purchasing my data. He h... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 116 The Border, TF3 4AE, Telford, Regno Unito

5,0

Eccellente

TrustScore 5 su 5

384 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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5,0

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(384)

39.680 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Thankyou McKenzie for your outstanding…

Thankyou McKenzie for your outstanding customer service today, going above and beyond with customer service sorting my Grandsons contracts out :)

11 dicembre 2025
Non scritta su invito
Logo di Vodafone UK - Telford

Risposta di Vodafone UK - Telford

Hey Debbie, ​

Thanks for the lovely review and fantastic support for McKenzie. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone.

Thanks again, ​
Vodafone Social Media Team

Valutata 5 stelle su 5

Collected my order in store

came in to collect my order, Tom served me. greeted me with a friendly face and attitude. very quick and efficient. thankyou tom for lovely service!

28 novembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Telford

Hey Karen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent customer service from Mac &…

Excellent customer service from Mac & Tom.
The took their time to explain and provide good assistance.

29 novembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Telford

Hey Martin,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

29/11/25 - Luke

29/11/25

Popped into the store today to sort out contract and new sim and phone for family member. Luke was absolutely fantastic and explained everything clearly and even gave us a better deal on broadband. Amazing customer service.

29 novembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Telford

Hey Jake ,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tom was brilliant.

Tom was a very helpful and pleasant young lad.

27 novembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Telford

Hey Susan,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 2 stelle su 5

I’ve been with vodaphone for over a…

I’ve been with vodaphone for over a year now and I have a little mobile wifi hotspot box and I’ve recently tried to cancel it because I’m paying £20 a month for it !! When half the time it doesn’t even work !! It always switches off on me and everything like it’s awful for the price I get EE broadband super fast for just £7 more and now VODAPHONE they want £170 because the contract ends in 2026? Avoid this place for broadband it’s terrible you would think cause I’ve been there for over a year they would help you out … you can think again all they think about is their own pockets

21 novembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Telford

Hey Kieran,

We value your feedback, and I apologize for the inconvenience caused. If you still need any support please contact our dedicated team that can be reached by calling 0333 304 0191 or via live chat here - https://vodafone.uk/2aDQ1gh. You can also come chat to my team on Facebook at http://vodafone.uk/2Fpnah2.

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

As always a first class service from…

As always a first class service from Luke

20 novembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Telford

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Wonderful service from Luke at the…

Wonderful service from Luke at the Telford branch today.... Great customer service as I requested for an upgrade on my device and plan. Very efficient and answered my questions thoroughly... Thank you! 😊

18 novembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Telford

Hi. We're happy to hear that you received great support during your upgrade! We appreciate you taking the time to leave us this lovely review and are glad your questions were answered. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Luke was very helpful

Luke make my experience very good he was very helpful with getting me a new phone and made me feel very comfortable

18 novembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Telford

Hi. We're happy to hear that your experience was very good. We appreciate you mentioning how helpful and comfortable you felt getting your new phone. Thanks for your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Dan was really helpful

13 novembre 2025
Non scritta su invito
Logo di Vodafone UK - Telford

Risposta di Vodafone UK - Telford

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service

Came to the store to do an upgrade on my aging S21 Ultra. Thanks to Luke who sorted me out with what i wanted quickly and explained everything clearly. Great service as usual

10 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - Telford

Risposta di Vodafone UK - Telford

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent Customer Service from CHRIS - Telford Town Centre

Revisited my Vodafone Telford Town Centre Branch FRI 10 Oct 2025. Haven't been in the shop for 18 months, & I wanted to check my Broadband Package speed was correct.

I was quickly served by CHRIS who speedly went onto their system, and Chris confirmed all was good for my existing contract.

15 Months ago I upgraded online from my Vodafone 400+mb speed to Vodafone's 900+mb speed. Chris told me that if I wanted max fiber speed to my home Computer & Laptop devices, that I should take them both off Wifi & use an ethernet cable to the fiber hub.

Today (Saturday 11 Oct25) now at home, I tested this out with a cable to my Laptop, and WOW got a full 900+mb broadband test speed.

Chris was fantastic in the shop Friday, polite, friendly, quick & very professional. He even restarted my 900+ fiber 24 month contract so I could pay less a month than I was currently paying. Thus Chris saved me £pounds over my remaining contract term. Awesome!
I was going to stay with Vodafone anyway for my fiber broadband from June 2026. Home hub & fiber to the home all working fantastic 24/7 and very reliable.

Chris thank you once again for a brilliant & pleasurable visit to your Vodafone shop.

All the Best, DG

10 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - Telford

Risposta di Vodafone UK - Telford

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Lukes done an excellent job

Lukes done an excellent job

9 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - Telford

Risposta di Vodafone UK - Telford

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent

Great. Luke helped us to solve our issues efficiently and friendly

9 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - Telford

Risposta di Vodafone UK - Telford

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Soughtt advice and well looked after

Sought advice and well looked after. Thanks luke

8 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - Telford

Risposta di Vodafone UK - Telford

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent customer service received…

Excellent customer service received from McKenzie.

Professional and very friendly dealt with both matters we went in to sort.

12 settembre 2025
Non scritta su invito
Logo di Vodafone UK - Telford

Risposta di Vodafone UK - Telford

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Luke and Dan provided excellent…

Luke and Dan provided excellent service. Very knowledgable for a complex account with multiple phones, which made getting the things done that I needed very easy. Thanks very much.

4 settembre 2025
Non scritta su invito
Logo di Vodafone UK - Telford

Risposta di Vodafone UK - Telford

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Luke was fantastic in serving us

Luke was fantastic in serving us, explained very clearly what was available. The warmth in the shop with the customer service is brilliant.

1 settembre 2025
Non scritta su invito
Logo di Vodafone UK - Telford

Risposta di Vodafone UK - Telford

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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