Luke did an absolutely amazing job of working out the best and cheapest deal for my son on an upgrade and we even came out with a new tablet We've been with Vodafone for over 5 years and will contin... Leggi di più
L'azienda ha risposto
116 The Border, TF3 4AE Telford, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Luke did an absolutely amazing job of working out the best and cheapest deal for my son on an upgrade and we even came out with a new tablet We've been with Vodafone for over 5 years and will contin... Leggi di più
L'azienda ha risposto
Today I went into the Vodafone store to get my phone sorted. I was helped by a retail advisor called Luke, who has helped me massively today. Knew exactly what he was doing, very competent in his work... Leggi di più
L'azienda ha risposto
I upgraded my phone but managed to mess up the transfer of data before closing the old phone. Hannah in the Vodaphone shop in Telford town centre was pleasant, welcoming, non-judgemental and highly k... Leggi di più
L'azienda ha risposto
I visited telford branch to purchase extra data because I had know internet connection at home DAN served me, Wow what a knowledgeable man he recommended a few options on purchasing my data. He h... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
116 The Border, TF3 4AE, Telford, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Thankyou McKenzie for your outstanding customer service today, going above and beyond with customer service sorting my Grandsons contracts out :)

Risposta di Vodafone UK - Telford
came in to collect my order, Tom served me. greeted me with a friendly face and attitude. very quick and efficient. thankyou tom for lovely service!

Risposta di Vodafone UK - Telford
Excellent customer service from Mac & Tom.
The took their time to explain and provide good assistance.

Risposta di Vodafone UK - Telford
29/11/25
Popped into the store today to sort out contract and new sim and phone for family member. Luke was absolutely fantastic and explained everything clearly and even gave us a better deal on broadband. Amazing customer service.

Risposta di Vodafone UK - Telford
Tom was a very helpful and pleasant young lad.

Risposta di Vodafone UK - Telford
I’ve been with vodaphone for over a year now and I have a little mobile wifi hotspot box and I’ve recently tried to cancel it because I’m paying £20 a month for it !! When half the time it doesn’t even work !! It always switches off on me and everything like it’s awful for the price I get EE broadband super fast for just £7 more and now VODAPHONE they want £170 because the contract ends in 2026? Avoid this place for broadband it’s terrible you would think cause I’ve been there for over a year they would help you out … you can think again all they think about is their own pockets

Risposta di Vodafone UK - Telford
As always a first class service from Luke

Risposta di Vodafone UK - Telford
Wonderful service from Luke at the Telford branch today.... Great customer service as I requested for an upgrade on my device and plan. Very efficient and answered my questions thoroughly... Thank you! 😊

Risposta di Vodafone UK - Telford
Luke make my experience very good he was very helpful with getting me a new phone and made me feel very comfortable

Risposta di Vodafone UK - Telford
Came to the store to do an upgrade on my aging S21 Ultra. Thanks to Luke who sorted me out with what i wanted quickly and explained everything clearly. Great service as usual

Risposta di Vodafone UK - Telford
Revisited my Vodafone Telford Town Centre Branch FRI 10 Oct 2025. Haven't been in the shop for 18 months, & I wanted to check my Broadband Package speed was correct.
I was quickly served by CHRIS who speedly went onto their system, and Chris confirmed all was good for my existing contract.
15 Months ago I upgraded online from my Vodafone 400+mb speed to Vodafone's 900+mb speed. Chris told me that if I wanted max fiber speed to my home Computer & Laptop devices, that I should take them both off Wifi & use an ethernet cable to the fiber hub.
Today (Saturday 11 Oct25) now at home, I tested this out with a cable to my Laptop, and WOW got a full 900+mb broadband test speed.
Chris was fantastic in the shop Friday, polite, friendly, quick & very professional. He even restarted my 900+ fiber 24 month contract so I could pay less a month than I was currently paying. Thus Chris saved me £pounds over my remaining contract term. Awesome!
I was going to stay with Vodafone anyway for my fiber broadband from June 2026. Home hub & fiber to the home all working fantastic 24/7 and very reliable.
Chris thank you once again for a brilliant & pleasurable visit to your Vodafone shop.
All the Best, DG

Risposta di Vodafone UK - Telford

Risposta di Vodafone UK - Telford
Great. Luke helped us to solve our issues efficiently and friendly

Risposta di Vodafone UK - Telford
Sought advice and well looked after. Thanks luke

Risposta di Vodafone UK - Telford
Tom was great changing over my contracts

Risposta di Vodafone UK - Telford
Luke did a great job and was very helpful

Risposta di Vodafone UK - Telford
Excellent customer service received from McKenzie.
Professional and very friendly dealt with both matters we went in to sort.

Risposta di Vodafone UK - Telford
Luke and Dan provided excellent service. Very knowledgable for a complex account with multiple phones, which made getting the things done that I needed very easy. Thanks very much.

Risposta di Vodafone UK - Telford
Luke was fantastic in serving us, explained very clearly what was available. The warmth in the shop with the customer service is brilliant.

Risposta di Vodafone UK - Telford
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.