Vodafone UK - Swansea Recensioni 

256
TrustScore 5 su 5

4,9

4 Union Street, SA1 3EE Swansea, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I liked the friendly welcome. Jacob was very helpful and understood the needs of a pensioner. When I changed my mind about purchasing a phone, there were no dramatics, just helpful advice. I would rec... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Katie provided exceptional customer service from start to finish. She was friendly, professional, kind and genuinely went out of her way to help. She listened carefully, answered all my questions with... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Louis & the rest of the staff were really helpful in the shop, brilliant prices, will definitely use Vodafone again

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 4 Union Street, SA1 3EE, Swansea, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

256 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(256)

41.211 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent customer service when…

Excellent customer service when upgrading this morning

28 settembre 2024
Non scritta su invito
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Risposta di Vodafone UK - Swansea

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Brilliant service

Brilliant service. Really nice helpfully young man thank you very .much Josh

23 settembre 2024
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Risposta di Vodafone UK - Swansea

Hi George,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Lovely costumer service !

20 settembre 2024
Non scritta su invito
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Risposta di Vodafone UK - Swansea

Hi Chloe,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valutata 5 stelle su 5

Josh was very kind and helpful he needs…

Josh was very kind and helpful he needs a pay raise

14 settembre 2024
Non scritta su invito
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Risposta di Vodafone UK - Swansea

Hi Nia,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service, Josh was really helpful very clear explanation of Tariffs phone models, etc

9 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Swansea

Risposta di Vodafone UK - Swansea

Hi Jason. Thank you for your review for Josh. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent help in plain English

Excellent help in plain English from Maddie. She had everything at her fingertips and was extremely patient , helpful and knowledgeable. She gave us all the available options and didn’t try to sell something we didn’t want or need. Made renewing a contract and upgrading a phone a straightforward and easy process.

26 agosto 2024
Non scritta su invito
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Risposta di Vodafone UK - Swansea

Hi Joanne,

Thank you for reviewing your recent experience, we appreciate your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Great experience

Great experience, Katie was lovely and friendly and entertained the kids too!!

14 agosto 2024
Non scritta su invito
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Risposta di Vodafone UK - Swansea

Hi Daisy! Thank you for your review. It's lovely to hear you had just a good experience with us. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

Valutata 5 stelle su 5

Katie was absolutely brilliant nothing…

Katie was absolutely brilliant nothing too much trouble

29 luglio 2024
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Risposta di Vodafone UK - Swansea

Hi Paul,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Katie.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Valutata 5 stelle su 5

Great experience at Vodafone Swansea

Great experience at Vodafone Swansea. Josh was extremely helpful and nice throughout the whole consultation:)

26 luglio 2024
Non scritta su invito
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Risposta di Vodafone UK - Swansea

Hi Julia. Thank you for your review for Josh. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service

Excellent service, excellent staff. Very happy. Thank you very much. Katie in the Swansea branch was very helpful and saved me significant money. Very friendly and lovely lady. Highly recommended.

5 luglio 2024
Non scritta su invito
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Risposta di Vodafone UK - Swansea

Hi Lucy,

It's lovely to see you had such a positive experience with Katie. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Bianca was brilliant

Bianca was brilliant

28 giugno 2024
Non scritta su invito
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Risposta di Vodafone UK - Swansea

Hi Colin, Thanks for your fab feedback for Bianca 😊
All the best, The Vodafone Social Media Team

Valutata 5 stelle su 5

Swansea store very helpful in upgrading…

Swansea store very helpful in upgrading phone and data plan.

16 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Swansea

Risposta di Vodafone UK - Swansea

Hi Chris,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great job 👍

They processed my order eventhough their were some issues with it, he stuck with it until he resolved the issue. He allowed me to charge my phone, whilst Iwas waiting. He was very polite, with a good sense of humour 😀 all the staff in the Swansea store were polite and helpful anytime you go there

12 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Swansea

Risposta di Vodafone UK - Swansea

Hi Miriam,

Thanks for your review for They and our Swansea store. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Great Customer Support

Went into the shop and Dan and Jacob were a massive help in sorting out my queries. Thanks both!

12 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Swansea

Risposta di Vodafone UK - Swansea

Hi Oliver,

Thanks for taking your time to leave this review for Dan and Jacob.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Ethan was Extremely informative and…

Ethan was Extremely informative and therefore I was very happy to buy my Samsung galaxy s24+

6 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Swansea

Risposta di Vodafone UK - Swansea

Hi Karen,

Thank you for taking the time to review and sharing this feedback for Ethan.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing!

Jakub was amazing. Sorted out an upgrade for my son. Really informative and helpful and great customer service. He is a real asset to Vodafone. He also managed to save me a bit of money which is great 👍

20 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Swansea

Risposta di Vodafone UK - Swansea

Hi Lee,

Thank you for taking the time to review. It's great to hear about your recent experience and feedback for Jakub.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing help

Amazing help, support and guidance by Maddie. Extremely informative.

11 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Swansea

Risposta di Vodafone UK - Swansea

Thanks for your fab feedback Kathryn. It's good to see Maddie was so helpful today.
All the best, The Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service from Josh today in…

Excellent service from Josh today in Swansea, an extremely helpful and pleasant employee .Thank you

7 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Swansea

Risposta di Vodafone UK - Swansea

Hi Mary,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Swansea store - see Katie if you can!

Came in to store and saw Katie in the Swansea store. Fabulous service. Excellent customer service, helpful and really friendly. Found us an amazing deal! Cannot recommend highly enough ☺️

6 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Swansea

Risposta di Vodafone UK - Swansea

Hey Victoria,

Thanks for taking the time to share this great review with us!

If you ever need our assistance, we're here to help! Please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

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