Vodafone UK - Swansea Recensioni 

252
TrustScore 5 su 5

4,9

4 Union Street, SA1 3EE Swansea, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jacob was excellent, talked us through all the options and guided us through all the steps to have everything set up. Moving 2 contracts over took a while which is a Vodafone issue not his fault!

L'azienda ha risposto

Valutata 5 stelle su 5

The representative was pleasant. Gave as much information as he could and what we required. Answered all our queries efficiently. Ewan is a very good at his job and a very knowledgeable assistan... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great customer service from Katie in Vodafone Swansea store. Helped transfer my 3 account to a new mobile and assisted and advised with the setting up of home broadband contract. Very pleasant and i... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 4 Union Street, SA1 3EE, Swansea, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

252 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(252)

39.970 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great customer service by Sophie

Great customer service by Sophie, professional, friendly and was able to meet all my needs. Great overall upgrading experience.

28 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Swansea

Risposta di Vodafone UK - Swansea

Hey Kathryn

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Had a great experience got new sim with…

Had a great experience got new sim with fab customer service friendly staff named Louis highly recommended

26 agosto 2026
Non scritta su invito
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Risposta di Vodafone UK - Swansea

Hi Maria, thank you so much for your wonderful review and the amazing support you’ve shown for Louis , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valutata 5 stelle su 5

Went into the Swansea Vodafone store…

Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that she understood and together they found the perfect upgrade for her. It's nice when you find someone and somewhere where you don't think they are selling you something for the sake of it but are selling you it because they care.

22 agosto 2026
Non scritta su invito
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Risposta di Vodafone UK - Swansea

"Hey Lisa,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Valutata 5 stelle su 5

I am not the best with technology and…

I am not the best with technology and needed some help and was served by Dan who simplified everything for me and made everything very easy to understand! Tha j trust!

24 agosto 2026
Non scritta su invito
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Risposta di Vodafone UK - Swansea

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Jacob was excellent

Jacob was excellent, talked us through all the options and guided us through all the steps to have everything set up. Moving 2 contracts over took a while which is a Vodafone issue not his fault!

22 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Swansea

Risposta di Vodafone UK - Swansea

Hey Zak,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great customer service from Katie in…

Great customer service from Katie in Vodafone Swansea store.
Helped transfer my 3 account to a new mobile and assisted and advised with the setting up of home broadband contract. Very pleasant and informative employee.

21 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Swansea

Risposta di Vodafone UK - Swansea

Hey Jon,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Scott and Ewan both were extremely…

Scott and Ewan both were extremely helpful went above beyond throughout such a stressful time made everything run smoothly after issues with migration, finally left store satisfied 😊

18 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Swansea

Risposta di Vodafone UK - Swansea

Hey Karly,

Thanks for the lovely review and fantastic support for Scott and Ewan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I've just upgraded to the new pixel…

I've just upgraded to the new pixel fold 11 with Ewan - great service from the store

18 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Swansea

Risposta di Vodafone UK - Swansea

Hi Scott, thank you so much for your wonderful review and the amazing support you’ve shown for Ewan, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valutata 5 stelle su 5

Came in with phone malware and Dan…

Came in with phone malware and Dan fixed it for me. Great service!

17 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Swansea

Risposta di Vodafone UK - Swansea

Hey Sheila,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent customer service from Ryan

Excellent customer service from Ryan, excellent advice very helpful.

14 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Swansea

Risposta di Vodafone UK - Swansea

Hey Andrea,

Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent

Dan in the vodaphone shop swansea was incredibly knowledgable and had endless patience

Nothing was too much bother and he went above and beyond to help

Thanks again

14 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Swansea

Risposta di Vodafone UK - Swansea

Hey Lora,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The representative at Vodafone

The representative was pleasant. Gave as much information as he could and what we required. Answered all our queries efficiently. Ewan is a very good at his job and a very knowledgeable
assistant.

13 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Swansea

Risposta di Vodafone UK - Swansea

Hey Pam,

Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing service

Amazing service - helpful, knowledgeable and efficient. Superb!

12 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Swansea

Risposta di Vodafone UK - Swansea

Hi Chris, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Nikita and Scott were amazing

Nikita and Scott were amazing. Best service ive had in Swansea store. Helped me sort my issue. Thanks

8 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Swansea

Risposta di Vodafone UK - Swansea

Hi Anne, thank you so much for your wonderful review and the amazing support you’ve shown for Nikita and Scott, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valutata 5 stelle su 5

Sophie was fantastic

Sophie was fantastic! Very helpful. She gave me all the info without pushing for me to upgrade. A good experience, thank you

6 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Swansea

Risposta di Vodafone UK - Swansea

Hey Christine,

Thanks for the lovely review and fantastic support for Sophie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Vodafone Swansea very helpful

Went into Vodafone Swansea and was directed to see Grant.
He was extremely helpful and had excellent knowledge of the phone problem that I was having.
Many thanks Grant.

5 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Swansea

Risposta di Vodafone UK - Swansea

Hey Mary,

Thanks for the lovely review and fantastic support for Swansea. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Katie worked very hard to get my self…

Katie worked very hard to get my self and my partner a good deal,we both are very happy with her efforts

4 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Swansea

Risposta di Vodafone UK - Swansea

Hey Roy,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Short wait

Short wait. Greeted immediately. Served by Dan. Very knowledgeable and very helpful. Thank you Dan

3 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Swansea

Risposta di Vodafone UK - Swansea

Hey Tracey,

Thanks for the lovely review and fantastic support for Den.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Valutata 5 stelle su 5

Very approachable staff with a good…

Very approachable staff with a good understanding of products and customer needs. Staffmember called Owain

1 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Swansea

Risposta di Vodafone UK - Swansea

Hey Philip,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great customer service

Much easier than anticipated…. Grant explained things carefully and showed us various options.

29 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Swansea

Risposta di Vodafone UK - Swansea

Hey,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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