Vodafone UK - South Shields Recensioni 

238
TrustScore 5 su 5

5,0

Unit 2 , 59 King Street, NE33 1DH South Shields, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I have been a customer of Vodafone for quite a number of years now and it's because of the wonderful attentive staff at my local store which has led to me returning every time I'm due an upgrade. Th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

In the space of a week my partner and I both visited the store to upgrade our handsets and change our sim packages. Both Lee and Seana were both incredible. They were extremely knowledgable, friendly... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Store very busy with only 2 staff to deal with everyone but they were both very professional & acknowledged the people waiting. Lee who was the branch manager was covering the branch due to staff s... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • Unit 2 , 59 King Street, NE33 1DH, South Shields, Regno Unito

5,0

Eccellente

TrustScore 5 su 5

238 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

5,0

Tutte le recensioni

(238)

39.970 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

New phone sorted!

Seana was very helpful friendly and efficient. Great service.

22 settembre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

Hey Catherine,

Thanks for the lovely review and fantastic support for Seana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service by Seana

17 settembre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

Hi Malcolm. Thank you for your review for Seana. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Was served by Lee at South Shields…

Was served by Lee at South Shields today. He delivered exceptional customer service. Very knowledgable and so helpful. Would recommend to anyone.

16 settembre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

Hi Jilly. Thank you for your review for Lee. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tasha was great at helping me in store

Tasha was great at helping me in store. I ordered the 17 pro max and she gave me a great deal and was very pleasant

16 settembre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

Hi Rami. Thank you for your review for Tasha. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Lee was so helpful getting my phone all…

Lee was so helpful getting my phone all sorted and a credit to the company

16 settembre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

I found Tasha to be very polite

I found Tasha to be very polite, open and honest and trustworthy.
She attended my request and did not try any kind of "Hard-Sell" for anything else but informed me of all options I could choose.
Tasha was also kind enough to supply me with 2 glasses of water to assist with my annoying dry cough.
I hope management appreciate Tasha's polite, honest and customer focused approach and reward her accordingly

11 settembre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing service fron natasha she has…

Amazing service fron natasha she has helped me sk much and made aure everything was quick and painfree

11 settembre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Natasha was so helpful

Natasha was so helpful

10 settembre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Katie was so good

Katie was so good with everything we needed she sort it out and was so knowledgeable.

4 settembre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service in store

Great service in store, staff are very helpful

4 settembre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Katie was so helpful and explained…

Katie was so helpful and explained everything really well

24 agosto 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service and advice from…

Excellent service and advice from entering the shop tp completion of contract

18 agosto 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

New Phone

Ben set up my season ticket for me when I got a new phone. Great service

12 agosto 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

Hey Ian,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Contract renewal

Popped in today to sort out my contract was super quick service. Ben was really friendly helpful and efficient

10 agosto 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

Hey Jo-anne,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Katie was really approachable friendly…

Katie was really approachable friendly and helped get me the best deal suited to my needs. She was quick and was open and honest about what would be best. I had my 3 year old daughter with me and she entertained her with pens and drawing. Wouldn't go anywhere else with service like hers thank you !

2 agosto 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

Hey Sarah,

We appreciate your wonderful review and your wonderful support for Katie. It's heartwarming to read such encouraging feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

i spoke with Emily

i spoke with Emily, who couldn’t be more helpful if she tried. what a beautiful,helpful young lady she was. i was so happy with all her help and she made my experience amazing in store. i’ve always recommended vodafone by hav to say Emily was the most delightful girl ive ever chatted with. she is an asset to yr company.

23 luglio 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

Hey Tracy,

I'm pleased to know that the store agents successfully addressed the issue. I appreciate your positive feedback and your strong support for Emily. Your recognition of their efforts means a lot, and it encourages the team to continue delivering excellent service.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Service I received at king Street branch in South Shields

Sharna at King Street branch was so reassuring and helpful I was delighted with the service she offered.

She was professional at all times. Extremely knowledgeable and reassuring as I was concerned about my mobile contract and how it may be changing.

I arrived feeling quite anxious and left feeling a huge weight had been suddenly lifted.

She is a true asset to your business

Thank you

21 luglio 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

Hey Jane,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Good service and helpful staff…

Good service and helpful staff specially Ben

17 luglio 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

Hey Giovanni,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Top service Top Vodafone lady

Top service Top Vodafone lady . Deserves a pay rise .

15 luglio 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

Hey Frank,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Emily miller was outstanding

11 luglio 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

Hey Dennis,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più