Vodafone UK - South Shields Recensioni 

238
TrustScore 5 su 5

5,0

Unit 2 , 59 King Street, NE33 1DH South Shields, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I have been a customer of Vodafone for quite a number of years now and it's because of the wonderful attentive staff at my local store which has led to me returning every time I'm due an upgrade. Th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

In the space of a week my partner and I both visited the store to upgrade our handsets and change our sim packages. Both Lee and Seana were both incredible. They were extremely knowledgable, friendly... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Store very busy with only 2 staff to deal with everyone but they were both very professional & acknowledged the people waiting. Lee who was the branch manager was covering the branch due to staff s... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • Unit 2 , 59 King Street, NE33 1DH, South Shields, Regno Unito

5,0

Eccellente

TrustScore 5 su 5

238 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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5,0

Tutte le recensioni

(238)

39.680 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very friendly and helpful

Very friendly and helpful, no problems

26 novembre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

Hey Keith,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great customer service got seen

Great customer service got seen
straight away got what i wanted couldnt be happier

21 novembre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

Hey Alison,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Seana was amazing

Seana was amazing, very helpful and lovely to talk to!

19 novembre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

A better deal from Vodafone

My experience today was brilliant, Katie was clear, concise, knowledgeable and friendly. I came away with a great deal, something I haven’t been able to say over my last couple of upgrades.

17 novembre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

Hi. We're happy to hear that your experience was brilliant! We appreciate your positive feedback regarding the clarity, knowledge, and friendliness you encountered. We are so glad you were pleased with your upgrade. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Katie was brilliant sorting my mams…

Katie was brilliant sorting my mams phone out.

8 novembre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

Hi. We're so happy to hear that we could assist your mom with her phone. Thank you for sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Natasha (south shields store)was very…

Natasha (south shields store)was very professional, listened to our needs, questions whilst being patient with me.
No pushy sales, explained everything clearly

27 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

Hi. We're happy to hear that you had a positive experience! We appreciate your feedback regarding the professional and patient service you received. It's great to know everything was explained clearly without any pressure. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Lee was Fast and efficient super…

Lee was Fast and efficient super customer service

24 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

Hi. We're so happy to hear about the super customer service you received! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Lee was so friendly and explained…

Lee was so friendly and explained everything thoroughly. Super helpful. Thank you

24 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

Hi. It's great to hear that our team member was so helpful and thorough! We appreciate you taking the time to leave us this positive feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Lee in South Shields branch was super…

Lee in South Shields branch was super helpful, he waited for me to understand what I needed, wasn’t pushy and explained everything thoroughly.

24 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service in store

Great service in store, they transferred all my data

15 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent

Ben and Lee are excellent. Both quick and knowledgeable. Nothing is too much trouble. Very pleasant and cheerful even when the shop is very busy. Always offer the best deal and listen to what you want from your phone. Being an older generation they never make you feel silly if you ask any questions. Just great. Thank you.

11 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

My experience today @ Vodafone south shields

Everything was explained by the official perfectly well . They seemed genuinely interested in my enquiries. Things were sorted out properly and promptly.

7 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

She very helpful and explained…

She very helpful and explained everything clearly to me

7 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

A star services from lee thank you for…

A star services from lee thank you for everything making the new phone transitions

7 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fantastic s3rvice from lee sortrd my…

Fantastic s3rvice from lee sortrd my upgradr out and nee plan also

4 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

Hi Linda,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The service provided by Katie in store…

The service provided by Katie in store was first class thank her

3 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

Hey Margaret,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Katie gave us great and quick service…

Katie gave us great and quick service in store and a amazing deal

3 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

Hey Jean,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I visited the South Shields Vodaphone…

I visited the South Shields Vodaphone shop and I was promptly greeted by Matt who was very helpful, thorough and knowledgeable about the choice of contracts I could have for what I asked for. Nothing was a challenge and he covered everything I queried and I came away with a great phone and contract

27 settembre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

Hey Nicola,
 
Thanks for the lovely review and fantastic support for Matt.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fab service from Lee as always the…

Fab service from Lee as always the store is the reason I keep coming back

23 settembre 2025
Non scritta su invito
Logo di Vodafone UK - South Shields

Risposta di Vodafone UK - South Shields

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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