We had a very distressing situation where a household member had unknowingly not paid bills, resulting in a single mother & 2 children’s’ phones being cut off. Awaas & Hassan at Vodaphone Solihull sp... Leggi di più
L'azienda ha risposto
25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We had a very distressing situation where a household member had unknowingly not paid bills, resulting in a single mother & 2 children’s’ phones being cut off. Awaas & Hassan at Vodaphone Solihull sp... Leggi di più
L'azienda ha risposto
Came into store because my phone had an issue where there was a virus and multiple pop ups on my screen which stopped me from accessing messages and calls. Met with Ricardo instore who got Waasi to he... Leggi di più
L'azienda ha risposto
Called into the Solihull shop just to enquire about our plans. William welcomed us in and reviewed all our numbers. And discovered that we qualified for some new line tariffs through our loyalty. Expl... Leggi di più
L'azienda ha risposto
Raihan was a very competant adviser who was a most valued member of staff. Iwas well satisfied with his services and he went above and beyind in helping mr navigate to a new phone due to my old phone... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, Regno Unito
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Beyond superb service from Zee!!

Risposta di Vodafone UK - Solihull Crescent Arcade
Waasi was superb. Brilliant chap and wonderful man to deal with. Looked after me and provided me the best deal.

Risposta di Vodafone UK - Solihull Crescent Arcade
Excellent service. A big thank you to Waasi. First class and looked after me with a fantastic deal.

Risposta di Vodafone UK - Solihull Crescent Arcade
It was so good to hear from the team at Vodafone team Waasi was excellent

Risposta di Vodafone UK - Solihull Crescent Arcade
Zeyneb was great again, helping me setting up my new phone.
Great customer service and just very helpful. Thank you!

Risposta di Vodafone UK - Solihull Crescent Arcade
Brilliant service from Zee. I would definitely recommend seeing her for the best deals. Thanks a lot

Risposta di Vodafone UK - Solihull Crescent Arcade
We travelled from Coventry again to update our phones at this Vodafone store due to the service we received last time. Luckily we had Mo again to sort this out. Outstanding service. Definitely be back again!

Risposta di Vodafone UK - Solihull Crescent Arcade
Jay was very helpful, and ensured we had a good experience. He helped resolve my issue and also lessened my confusion on plans.

Risposta di Vodafone UK - Solihull Crescent Arcade
We had a very personal experience, Mo was clear in all he discussed, very patient, helpful. We returned to this store solely because of our previous experience with Mo. A credit to your company.

Risposta di Vodafone UK - Solihull Crescent Arcade
Good customer relations, Jay was curtious and efficient

Risposta di Vodafone UK - Solihull Crescent Arcade

Risposta di Vodafone UK - Solihull Crescent Arcade
Excelent service adviser Zee really. Helpful and thorough really pleased with service given

Risposta di Vodafone UK - Solihull Crescent Arcade

Risposta di Vodafone UK - Solihull Crescent Arcade
William was absolutely fabulous, friendly and even saved me a packet on my other lines, thank you William for an impeccable customer service, and so helpful on my upgrade

Risposta di Vodafone UK - Solihull Crescent Arcade
The customer service received today from Zeyneb was fantastic. She went above and beyond what we expected. Brilliant asset to your team.

Risposta di Vodafone UK - Solihull Crescent Arcade
Jayden was amazing, and provided great customer service for me.

Risposta di Vodafone UK - Solihull Crescent Arcade
To Vodafone UK Management
I’d like to pass on my thanks and appreciation to Raihan at your Solihull store. He provided fantastic service and resolved my issues quickly and professionally. His friendly manner and clear explanations made the whole experience stress‑free. I visited Solihull Shop because my phone sim was locked in error and had no way of unlocking it and I could not do any correspondence on the mobile for a couple of days I was stressed out not knowing what to do. There were other minor issues to sort. My mind was immediately put at rest, when I explained to Raihan the issues concerned. I was that impressed with his service, expertise and his friendly mannerism, I was only to happy to extended my Vodafone contract for another two years. I left the Solihull Vodafone Shop a very, very satisfied customer. Thank you Raihan.
Please make sure this positive feedback reaches him — he’s a credit to your team.
Kind regards, Peter Kenny

Risposta di Vodafone UK - Solihull Crescent Arcade

Risposta di Vodafone UK - Solihull Crescent Arcade
Jay , the sales assistant was very helpful, sorted my bill

Risposta di Vodafone UK - Solihull Crescent Arcade
Zee was great at explaining all the information for buying a new phone and new contract. She was very patient and helpful.

Risposta di Vodafone UK - Solihull Crescent Arcade
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