Vodafone UK - Penrith Recensioni 

147
TrustScore 5 su 5

4,9

Unit 5 , Angel Square, CA11 7BT Penrith, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Pixel phone died purchased another but struggled to load apps. Adam sorted within a few minutes. Very happy great service

L'azienda ha risposto

Valutata 5 stelle su 5

I have had a few problems and the help and support is fantastic. The two men who I go to are Stuart and Adam and I will recommend them two to anyone. They are so patient with me. I would also like... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After having gone round in circles with the website and phone numbers which simply took us back to the website, it was a delight to go into the store and be greeted by a very knowledgeable, friendly a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Called in to see whether I could upgrade my phone due to damage. I was able to upgrade and the process was seamless. Although the phone I wanted wasn’t in stock, I’ve been able to get this the next da... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • Unit 5 , Angel Square, CA11 7BT, Penrith, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

147 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(147)

42.075 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Tami did a great job at setting up new…

Tami did a great job at setting up new phone for me

19 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Penrith

Risposta di Vodafone UK - Penrith

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Just upgraded from a Pixel 6 to 8

Just upgraded from a Pixel 6 to a Pixel 8. My phone value didn't cover the remaining payment but Johny found me a £200 trade in bonus

13 aprile 2024
Non scritta su invito
Logo di Vodafone UK - Penrith

Risposta di Vodafone UK - Penrith

Hey Alan, That's a great deal! I might have to see if Johny can sort out my next upgrade!
Thanks for your feedback, The Vodafone Social Media team

Valutata 5 stelle su 5

Guys and gals in the Vodafone store…

Guys and gals in the Vodafone store were brilliant and polite, very happy

11 marzo 2024
Non scritta su invito
Logo di Vodafone UK - Penrith

Risposta di Vodafone UK - Penrith

Hi Alan,

It's great to see your kind words for Penrith team. We really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Upgrading phones

I spoke to Tami about upgrading our phones, she explained everything so I could easily understand what my options were

9 marzo 2024
Non scritta su invito
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Risposta di Vodafone UK - Penrith

Hi Maggs,

We're so glad you had such a great experience in store and hopefully found the perfect deal for you! Thanks for this amazing feedback.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Calls dropping out

My calls kept dropping out at home, saw the team and it was sorted in 5 minutes.

9 marzo 2024
Non scritta su invito
Logo di Vodafone UK - Penrith

Risposta di Vodafone UK - Penrith

Hi there Avery,

Thank you for your feedback. We're so glad you managed to get your issue sorted and your calls are back up and running again!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

WiFi disconnected and wouldn't connect

My ASDA mobile wouldn't connect to internet, then stopped making calls & texts. I bought a Vodaphone pay-as-you-go phone which wouldn't connect with my router. ADAM from Vodaphone came round in his lunch break and re-set my NOWTV network configuration, reset the passwords and finally got my Vodaphone connected to the router. He is a STAR - service totally above and beyond anything previously received

2 marzo 2024
Non scritta su invito
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Risposta di Vodafone UK - Penrith

Hey Angela,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Polite professional lads got my app…

Polite professional lads got my app working perfectly, brilliant

1 marzo 2024
Non scritta su invito
Logo di Vodafone UK - Penrith

Risposta di Vodafone UK - Penrith

Hey Lee,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Polite and friendly staff

Polite and friendly staff, answered all my questions and provided several options to help me find the best deals available

19 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Penrith

Risposta di Vodafone UK - Penrith

Hi James,

Thanks for your review! We're delighted you had such a positive experience in store and found a great deal.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

The human touch is so much better

After having gone round in circles with the website and phone numbers which simply took us back to the website, it was a delight to go into the store and be greeted by a very knowledgeable, friendly and helpful live person who sorted our problem out in a matter of minutes! Thank you! Face to face is so much better.

2 febbraio 2024
Non scritta su invito
Logo di Vodafone UK - Penrith

Risposta di Vodafone UK - Penrith

Hi Anna,

Thank you for taking the time to review. It's great to hear about your recent experience, and feedback!

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Best Price for broadband

Best Price for broadband - Efficient

23 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Penrith

Risposta di Vodafone UK - Penrith

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very knowledgeable team

Very knowledgeable team. New phone and everything moved over for me. No jargon

20 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Penrith

Risposta di Vodafone UK - Penrith

Hey Angela,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Ash made it easy and simple to…

Ash made it easy and simple to understand

13 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Penrith

Risposta di Vodafone UK - Penrith

Hi Irene,

We're delighted to hear about your great experience with Ash. We're glad you were able to get your issue sorted.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Moved from EE

Moved from EE, Knowledgeable staff and really helpful

6 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Penrith

Risposta di Vodafone UK - Penrith

Hi Carleen. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great advice on my contract

Great advice on my contract, getting a good deal.

6 gennaio 2024
Non scritta su invito
Logo di Vodafone UK - Penrith

Risposta di Vodafone UK - Penrith

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Really happy with my new phone.

28 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Penrith

Risposta di Vodafone UK - Penrith

Hi Thomas,

Thanks for reviewing and sharing this feedback. Enjoy your new phone!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful and friendly staff

Very helpful and friendly staff. Very efficient, friendly and knowledgeable when I updated my contract

22 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Penrith

Risposta di Vodafone UK - Penrith

Hi James,

Thank you for your feedback, and taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Great Staff

The staff are very friendly and willing to help where possible, they were a big help with my new phone!

28 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Penrith

Risposta di Vodafone UK - Penrith

Hi Marie,

Thanks for your review, and feedback, we appreciate it.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Great Team

Been getting my phone from Johny for years now. Always a great service

4 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Penrith

Risposta di Vodafone UK - Penrith

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

New iPhone very happy with the service

2 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Penrith

Risposta di Vodafone UK - Penrith

Hey Ray,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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