The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... Leggi di più
L'azienda ha risposto
224-226 High Street, BR6 0LS Orpington, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... Leggi di più
L'azienda ha risposto
Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me. Extremely pleased with him and... Leggi di più
L'azienda ha risposto
Ethan was so helpful sorting out my new phone. Explained everything clearly and was so transparent on what I would be paying at different points.
L'azienda ha risposto
I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
224-226 High Street, BR6 0LS, Orpington, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Once again I was served by Jayden. This is my 3rd time with him, and he's always well-mannered and patient. I had issues with my Vodafone app, and he was able to resolve it right away. Will always recommend.

Risposta di Vodafone UK - Orpington
Just great .... very pleased with all the help l got .... a great big thank you .....

Risposta di Vodafone UK - Orpington
Professionalism ,knowledge and friendliness of Jess

Risposta di Vodafone UK - Orpington
Edward was fantastic and helped me with an extra line for my business.
He was helpful and friendly and I was very happy with the service.

Risposta di Vodafone UK - Orpington

Risposta di Vodafone UK - Orpington
Manager Henry was extremely helpful with regard to hearing aid accessibility and which phone would be suitable. Jess was very helpful with regard to purchasing a new phone.

Risposta di Vodafone UK - Orpington
Ethan was so helpful sorting me out a new phone and transferring all my data and setting it up for me. Very happy with my experience and he was very informative

Risposta di Vodafone UK - Orpington
Thank you to Orpington branch especially Ethan who’s been phenomenal helping me and his patience for addressing my concerns. He’s a star.

Risposta di Vodafone UK - Orpington
Ethan and Jess were absolutely brilliant helping move my number over. We’re so efficient and made the process so easy. Very polite and professional

Risposta di Vodafone UK - Orpington
Edward was very patient and explained things really well. Taken time to go through everything step by step. A credit to Vodafone. He is very professional and caring.

Risposta di Vodafone UK - Orpington
Jay den was very helpful and
gave me a good insight on prices for my broadband.

Risposta di Vodafone UK - Orpington
Ethan so helpful getting all my photos back after they were lost. Top professional and great technical knowledge, welcoming and very easy to talk to

Risposta di Vodafone UK - Orpington
Ian - who I believe is the Orpington store manager - gave me the most engaging, considerate, patient and professional service I've possibly ever experienced! He did the data transfer onto a phone his colleague had arranged for me a few days earlier, which due to the age and condition of my old device took a while. He also resolved some queries I’d had. His easy manner, knowledge, clear communication and evident commitment to customer satisfaction were pure joy to behold. I'm in the 'winter' of my working life, but after glimpsing some of Ian's interaction with colleagues and other customers, if I had my time again this is a guy I would love to have worked with - or for!! What an asset to your company.

Risposta di Vodafone UK - Orpington
Refer Vodafone,Orpington, Kent.
I am a longtime Vodafone customer.
A key part of the Vodafone service is that you can visit any shop and get immediate face to face help.
Henry at Orpington exemplifies this service. He is always courteous,
patient and understanding,
and ensures the any issues are solved.
This is in stark contrast to many big brands who just shunt you off to an Online Chatbot where you go round in circles.
Tim Boulton

Risposta di Vodafone UK - Orpington
Ethan was absolutely amazing helping me with my phone, thank you so much

Risposta di Vodafone UK - Orpington
Fantastic service from Henry, nothing was too much trouble. Exemplary service from start to finish.

Risposta di Vodafone UK - Orpington
Edward was great and helped us save money even with a new device. Very patient and friendly. Much appreciated

Risposta di Vodafone UK - Orpington
Edward helped me sort out a new device and sim plan. I came in as my currently device has a fault and I needed a bigger phone with a larger screen. He explained everything and got things through quickly, without me feeling rushed

Risposta di Vodafone UK - Orpington
Jayden was excellent,patient and clear in explaining everything

Risposta di Vodafone UK - Orpington
Henry was absolutely amazing!
I went into the store because I had lost my phone and I came out with a great broadband deal.
Henry was extremely patient and listened to my needs. I have a new SIM card now and hopefully much faster broadband!
The store was spotless and had a very calming environment.

Risposta di Vodafone UK - Orpington
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.