The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... Leggi di più
L'azienda ha risposto
224-226 High Street, BR6 0LS Orpington, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... Leggi di più
L'azienda ha risposto
Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me. Extremely pleased with him and... Leggi di più
L'azienda ha risposto
Ethan was so helpful sorting out my new phone. Explained everything clearly and was so transparent on what I would be paying at different points.
L'azienda ha risposto
I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
224-226 High Street, BR6 0LS, Orpington, Regno Unito
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Issue with my phone. Edward helped me sort it in minutes and let me know when I could upgrade my plan

Risposta di Vodafone UK - Orpington
Came in with a question about my pay as you go sim. Left with a great unlimited deal and new Internet.

Risposta di Vodafone UK - Orpington
Edward has been a great help in upgrading my broadband and my phone making sure he found me the best deal.
Thank you

Risposta di Vodafone UK - Orpington
Ethan was so helpful sorting out my new phone. Explained everything clearly and was so transparent on what I would be paying at different points.

Risposta di Vodafone UK - Orpington
Jayden has proven to be a very patient tolerant and competent person
Thank you
Geoff Tyler

Risposta di Vodafone UK - Orpington
I have a got a good service and Hebert was very good at explaining everything in detail
Top service with very clear in explaining new things
Thank you Henry

Risposta di Vodafone UK - Orpington
The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service plan. Overall, a great service by these two employees. Definitely recommend!

Risposta di Vodafone UK - Orpington
Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me.
Extremely pleased with him and with the environment. Thank you.

Risposta di Vodafone UK - Orpington
Edward provided outstanding service and excellent advice. I’m really happy to be moving from EE to Vodafone.

Risposta di Vodafone UK - Orpington
Being not very confident in buying a new phone, I was so lucky to have such excellent help and advice from Edward.
His knowledge, proficiency and dedication to helping customers is outstanding. I cannot imagine that Vodaphone could have an employee with more expertise or diligence and with such a kind and engaging manner.
Thank you Edward!

Risposta di Vodafone UK - Orpington
I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the best deals. Edward is truly a credit to the shop and the company. Customer service of this level makes me feel happy that I’ve chosen Vodafone.

Risposta di Vodafone UK - Orpington
Edward is very helpful. Got me out of a scrape. Can't say thank you enough, I am over the moon. His technical knowledge was astrounding

Risposta di Vodafone UK - Orpington
Edward was extremely helpful, told me what he was doing as he did it, could give me good estimations of how long it would take. I came away feeling like I got a good deal and came away with more confidence.

Risposta di Vodafone UK - Orpington
Came into the Orpington store and saw Edward. He was very kind and went through the best plan for me.

Risposta di Vodafone UK - Orpington
Edward was great! Helped me out regarding an issue with an old number showing up on my iPhone. Moments later it was gone and the issue was resolved! Thank you so much

Risposta di Vodafone UK - Orpington
I recently visited Vodafone to upgrade my phone contract and had an excellent experience thanks to Jayden and Edward. From start to finish, both were friendly, professional, and incredibly helpful in making the whole process smooth and stress-free. Jayden took the time to explain all my upgrade options clearly and helped me find the best deal for my needs.
When I later returned to hand in my Samsung trade-in device, Edward went above and beyond by carefully reviewing my deal and pointing out additional promotional offers available through Samsung that I hadn’t been aware of. His attention to detail and genuine willingness to help really stood out and saved me even more money.
Both Jayden and Edward delivered amazing customer service and are a real credit to Vodafone. Highly recommend — a truly 5-star experience!

Risposta di Vodafone UK - Orpington
Jess was extremely helpful and patient with us. Great service definitely recommend

Risposta di Vodafone UK - Orpington

Risposta di Vodafone UK - Orpington
Edward was excellent. Very helpful and explained everything that needed to be done. As I was unable to do it myself being a senior citizen. Thank you very much

Risposta di Vodafone UK - Orpington
Visited Vodafone today and was looked after by Ethan Hunt (great name). Very polite young man, patient and helpful, and explained things in a way I could understand. Made everything straightforward for me. Much appreciated.

Risposta di Vodafone UK - Orpington
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