Vodafone UK - Northwich Recensioni 

254
TrustScore 5 su 5

4,9

36-37 Witton Street, CW9 5DE Northwich, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Kerry at the Northwich Branch was really friendly and helpful. She talked me through my new phone contract and took the time to explain everything to me. Thank you for making the experience a positive... Leggi di più

Valutata 4 stelle su 5

Kerry was fantastic, looked at all my lines and saved me lots of money while getting the new phone I wanted. Experience was soured however by Vodafone’s painfully slow and archaic internal systems, wh... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I don’t normally leave reviews, but Chelsea at Vodafone was brilliant from start to finish. I was having a bit of a nightmare trying to sort everything out, and she was patient, friendly and genuine... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Popped into Vodafone on the off chance my phone was due an upgrade....Had a very friendly greeting from the whole team as it was quiet, but particularly Chelsea who remembered me from a previous visi... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 36-37 Witton Street, CW9 5DE, Northwich, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

254 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(254)

39.826 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Went in to get a better deal on my…

Went in to get a better deal on my phone contract and Will was extremely helpful and friendly, helping get me a better contract and even stayed behind after the store closed!

Above and beyond service

21 febbraio 2025
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Will helped me today setting up my new…

Will helped me today setting up my new phone and it was a very good service.

10 febbraio 2025
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hi Kristina,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team.

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service
Very knowledgeable and helpful with new phone

4 febbraio 2025
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hello, Debbie,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Will was so helpful to us and very…

Will was so helpful to us and very passionate about getting us up and running

3 febbraio 2025
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hi Patricia. Thank you for your review for Will. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Will was brill

30 gennaio 2025
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hi Doreen,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Will was an absolute superstar

Will was an absolute superstar. I took my 82 year old Auntie to get her a new phone. He was super patient and very helpful. He didn’t rush her at all, we were there for a while. I also upgraded my SIM card too. Would highly recommend this guy!

11 gennaio 2025
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hi Angie,

This is lovely feedback for Will. Thanks for your kind words and taking your time to share the experience. If you ever need any help, please reach out to us, by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Great Service

Knowledgeable staff who were able to review my contract, upgrade my phone and also get me a good deal.
Staff were welcoming, great customer service experience from Vodafone again

7 gennaio 2025
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Helpful advice

I was in the shop today and ( will ) his name was absolutely brilliant. He was very helpful and explained everything I needed to know .very professional bloke .Nothing was to much trouble for him.

6 gennaio 2025
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hi Stephen,

Thank you for taking the time to leave us a 5 star review! We're happy to hear you had such a positive experience with us and thank you for the feedback about Will's customer service.

Thanks,
The Vodafone Social Media Team

Valutata 5 stelle su 5

Will was very polite and helpful very…

Will was very polite and helpful very pleased with the result 10 out of 10

23 dicembre 2024
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hi Catherine,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valutata 5 stelle su 5

Upgrade

Upgraded 5 contracts Will from Northwich was very helpful thank you would definitely recommend.

7 dicembre 2024
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Went into the store look at changing broadband provider …

Went into the store look at changing from Bt broadband to Vodafone! Will was extremely helpful and talked me through every step of the way! Will is a great asset to Vodafone and his knowledge has been very helpful and professional throughout this transaction!

29 novembre 2024
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hi David,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Will was outstanding service and

Will was outstanding service and
An asset to your company well done Will

2 dicembre 2024
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hi Bertram, thanks for your lovely feedback for Will. It's always great to see when our team havew offered such a memorable service.
Thanks, The Vodafone Social Media Team

Valutata 5 stelle su 5

Kerry moved quickly though the process…

Kerry moved quickly though the process and we left with a good deal

29 novembre 2024
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hi Woody,

What super feedback for Kerry! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Kerry was very helpful and efficient

Kerry was very helpful and efficient

29 novembre 2024
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hi Giulia 👋

Thanks for the great feedback for Kerry, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Seth's Team are First Rate

Seth (the manager) Will & Chris (the Evertonian) have been excellent when I have had to migrate phones at short notice. I turned up at 4.50 and they stayed beyond closing time to complete new phone set up and migration of back up. First rate and a sense of humour. They deserve the business! This review covers two visits both at 4.50! For the identical event - loss of phone and restore to new one - my fault.

27 agosto 2024
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hello, Cy,

Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Seth, Will, and Chris.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Outstanding customer service

Chris and Charlie were great. Helped lower bills and supply us a new phone efficiently with a lovely Black Friday deal would defo recommend northwich vodaphone customer service 10/10

15 novembre 2024
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hi Johnny,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Kerry was fantastic at taking the time…

Kerry was fantastic at taking the time to test a broken phone, provide us with a PAC code and talk us through our options in a comfortable and reassuring way. Great asset to your team

9 novembre 2024
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hi Tom,

It's great to hear your feedback, thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service

Served by Will today, excellent service, answered any questions we had and helped me choose the best deal suited to me.

5 novembre 2024
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hi Katie,

Thanks for the great feedback for Will, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Customer service from Kerry

Customer service from Kerry. Good knowledge and clear advice

1 novembre 2024
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hello, Janine,

This is fantastic to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service from Ola

Really great service from Ola, certainly knew the products and gave me good advice on which product would suit my needs best

1 novembre 2024
Non scritta su invito
Logo di Vodafone UK - Northwich

Risposta di Vodafone UK - Northwich

Hello, Simon,

It's always our aim to provide a helpful service, so it's great to hear that Ola delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più