I first saw OLLY on Sunday 26/7 after being misled by EE and 02 not being able to help I was reluctant to leave Vodafone but had been told I had to due to changing other facilities at home after... Leggi di più
L'azienda ha risposto
76a High Street, CB8 8JX Newmarket, GB
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I first saw OLLY on Sunday 26/7 after being misled by EE and 02 not being able to help I was reluctant to leave Vodafone but had been told I had to due to changing other facilities at home after... Leggi di più
L'azienda ha risposto
I needed a new phone and to review my broadband plan. Olly explained the plans available to me and all costs involved. He explained the pros and cons of each phone option,taking in to account my prefe... Leggi di più
L'azienda ha risposto
Olly was fantastic from the moment I walked into the store. Listened to what I needed phone & lifestyle wise and arranged a deal perfectly. Didn't feel pressured to buy and Olly even discussed how... Leggi di più
L'azienda ha risposto
The accidental drowning of my phone brought me to the Newmarket store quite distressed and anxious. Olly provided me with a shiny new upgrade phone and reviewed my contracts ( to my benefit) all w... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
76a High Street, CB8 8JX, Newmarket, Regno Unito
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Risposta di Vodafone UK - Newmarket
Sree was exceptional. I had had my phone stolen. His calm approach and efficiency in setting me up with a new phone and blacklisting the stolen one turned a traumatic experience into a pleasant one.
Thank you Sree.

Risposta di Vodafone UK - Newmarket
I was served by Olly who listened to my request, understood what was required and then gave me 3 options. Having selected my preferred option he then did the necessary set up whilst keeping me informed of what he was doing. At all times I felt I was being dealt with in a professional and efficient manner

Risposta di Vodafone UK - Newmarket
We went into the Newmarket Vodafone store, as we had a problem with our current contract.
Sreejith the retail advisor, was excellent, very knowledgeable, and he spent time resolving our problem.
We were very impressed with the service given.

Risposta di Vodafone UK - Newmarket
Dealt with Olly, very helpful and knowledgeable, probably the easiest upgrade I e ever head.

Risposta di Vodafone UK - Newmarket
Sree was brilliant really helpfully and a pleasure to deal with

Risposta di Vodafone UK - Newmarket

Risposta di Vodafone UK - Newmarket
Sree was very helpful and friendly and explained everything in great detail.

Risposta di Vodafone UK - Newmarket
Excellent service by Olly - so professional, helpful and knowledgeable- made the experience good.

Risposta di Vodafone UK - Newmarket
Olly was outstanding today with his customer service. He went above and beyond to ensure I had the correct WiFi package I struggle with understanding certain things and he was very empathetic and stood out. I have not ever received customer service like this before from Vodafone. He helped explain everything to me in a way which I understood and didn’t rush me and provided me with the BEST service today. Olly is a real credit to your team and should be recognised for his hard work and faultless customer service. Charisma and personality goes a long way when working with the public.

Risposta di Vodafone UK - Newmarket
Olly took time to explain everything and help me with my decision on which phone to upgrade to

Risposta di Vodafone UK - Newmarket
Sree was excellent. Managed to get me a new device upgrade with a brilliant deal.

Risposta di Vodafone UK - Newmarket
Great service from Tuhin on my mobile upgrade and helped me set up new phone.

Risposta di Vodafone UK - Newmarket
Tuhin sold me a phone and new plan and it was fantastic. He worked through everything to make sure I was all set up. Very happy

Risposta di Vodafone UK - Newmarket
Computer was slow, but the company was great. Sales advisor Olly is a funny guy, and went above and beyond what I expected.

Risposta di Vodafone UK - Newmarket
Sree was very patient and professional. Sorted out the issue with my phone

Risposta di Vodafone UK - Newmarket
Olly was very helpful and efficient. It was much nicer dealing with a very pleasant human rather than a screen. Job done! Big thank you.

Risposta di Vodafone UK - Newmarket
Tuhin provided a excellent service and helped me setup my phone.

Risposta di Vodafone UK - Newmarket
Sree assisted me in getting a new contract from Vodafone. He was very friendly and informative. He explained the contract details very thoroughly and was a stress-free experience

Risposta di Vodafone UK - Newmarket
Great service from Olly upgrading me to a new phone

Risposta di Vodafone UK - Newmarket
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