I first saw OLLY on Sunday 26/7 after being misled by EE and 02 not being able to help I was reluctant to leave Vodafone but had been told I had to due to changing other facilities at home after... Leggi di più
L'azienda ha risposto
76a High Street, CB8 8JX Newmarket, GB
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I first saw OLLY on Sunday 26/7 after being misled by EE and 02 not being able to help I was reluctant to leave Vodafone but had been told I had to due to changing other facilities at home after... Leggi di più
L'azienda ha risposto
I needed a new phone and to review my broadband plan. Olly explained the plans available to me and all costs involved. He explained the pros and cons of each phone option,taking in to account my prefe... Leggi di più
L'azienda ha risposto
Was served by Olly in Newmarket branch. He was patient and provided clear information to me allowing me to make informed choices. Olly was helpful and friendly. He was also very knowledgable and effic... Leggi di più
L'azienda ha risposto
The sales advisor been amazing to be honest. Thats the first thing i want to say. His name was Olly Already had a contract at Vodafone and wanted a new one with a new phone. They did not had in sto... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
76a High Street, CB8 8JX, Newmarket, Regno Unito
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The sales advisor been amazing to be honest. Thats the first thing i want to say. His name was Olly
Already had a contract at Vodafone and wanted a new one with a new phone. They did not had in stock what I wanted but I have been offered a better phone at same price after adjusting phone and plan data. Can't say I wasn't happy after going in the shop honestly.

Risposta di Vodafone UK - Newmarket
Was served by Olly in Newmarket branch. He was patient and provided clear information to me allowing me to make informed choices. Olly was helpful and friendly. He was also very knowledgable and efficient. Excellent service all round.

Risposta di Vodafone UK - Newmarket
I first saw OLLY on Sunday 26/7 after being misled by EE and 02 not being able to help
I was reluctant to leave Vodafone but had been told I had to due to changing other facilities at home after my husbands death
Olly advised me to return to see him on the Wed 29th when we could sort out the problem
This was done and all my concerns were dealt with and I was able to continue my long term account with Vodafone
Both Olly and his trainer Ash were helpful, thoughtful considerate and understanding
I am very happy to have my account with Vodafone

Risposta di Vodafone UK - Newmarket
I needed a new phone and to review my broadband plan. Olly explained the plans available to me and all costs involved. He explained the pros and cons of each phone option,taking in to account my preferences, rather than pushing to make a sale. He then supported with scheduling a engineer to upgrade my broadband while reducing my monthly cost.

Risposta di Vodafone UK - Newmarket
I knew what i wanted from the get go, the entire process was easy straight forward and efficient. I was served by Olly.

Risposta di Vodafone UK - Newmarket

Risposta di Vodafone UK - Newmarket
Sree went through things thoroughly and found the best deal for me. He was polite and courteous throughout.

Risposta di Vodafone UK - Newmarket
Sree was extremely helpful and understanding and went above and beyond what my initial request was and I ended up with a far better and greatly enhanced deal for my mobile, which wasn’t what I’d originally gone into store for. Sree’s expertise and patience was greatly appreciated.

Risposta di Vodafone UK - Newmarket
Olly was great professional helpful knowledgeable and explained everything I needed too do. He made my experience of purchasing and transferring my phones a lot easier than the last time I did it Thank you Olly

Risposta di Vodafone UK - Newmarket
Olly, the assistant was very helpful, very patient ( I am eighty) and understood my queries. A credit to Vodafone.

Risposta di Vodafone UK - Newmarket
Excellent service from Sree at Vodafone Newmarket. They made my phone upgrade quick, easy, and stress-free. Sree was friendly, knowledgeable, and took the time to help me choose the best option for my needs. Highly recommended!

Risposta di Vodafone UK - Newmarket
The accidental drowning of my phone brought me to the Newmarket store quite distressed and anxious.
Olly provided me with a shiny new upgrade phone and reviewed my contracts ( to my benefit) all with the utmost aplomb.
Olly is a shining example of why physical stores with capable real humans must always remain.
Thanks everso.

Risposta di Vodafone UK - Newmarket
Having smashed my phone, I needed a replacement quickly, with as much of my data salvaged as possible, without costing the earth... Olly and Dan at the Newmarket store understood the assignment! While Olly quickly went through my options for a new phone, and found a way to save money on my existing plan, Dan found a unit that was immediately available and then worked his magic to back up as much of the data that he could from my damaged phone.
I had feared a really long and complex process of getting a new phone sorted at short notice, but this dream team had me out the door in under an hour with just a few updates etc left to do to finish setting up the new device.
I was so glad I decided to go in store rather than try to go it alone online.

Risposta di Vodafone UK - Newmarket
Tuhin was very helpful, quick and made it easy for me. Helped me set up my phone and transfer data. Saved me money on my bill as well. Very grateful for your help. Many thanks!

Risposta di Vodafone UK - Newmarket
Olly was fantastic taking time and effort to help and upgrade my phone

Risposta di Vodafone UK - Newmarket

Risposta di Vodafone UK - Newmarket
Sree was exceptional. I had had my phone stolen. His calm approach and efficiency in setting me up with a new phone and blacklisting the stolen one turned a traumatic experience into a pleasant one.
Thank you Sree.

Risposta di Vodafone UK - Newmarket
I was served by Olly who listened to my request, understood what was required and then gave me 3 options. Having selected my preferred option he then did the necessary set up whilst keeping me informed of what he was doing. At all times I felt I was being dealt with in a professional and efficient manner

Risposta di Vodafone UK - Newmarket
We went into the Newmarket Vodafone store, as we had a problem with our current contract.
Sreejith the retail advisor, was excellent, very knowledgeable, and he spent time resolving our problem.
We were very impressed with the service given.

Risposta di Vodafone UK - Newmarket
Dealt with Olly, very helpful and knowledgeable, probably the easiest upgrade I e ever head.

Risposta di Vodafone UK - Newmarket
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