Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... Leggi di più
L'azienda ha risposto
54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... Leggi di più
L'azienda ha risposto
Courtney was very knowledgeable, approachable and professional. All you could want in someone to assist you when uograding your phone. I have been with Vodafone for over 20 years and cannot see that... Leggi di più
L'azienda ha risposto
Fabulous service from Courtney very friendly helpful and answered all questions I asked explained everything as she went along
L'azienda ha risposto
Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just qu... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Regno Unito
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Harry was very helpful throughout the experience and told me about all the offers, different deals that were available. And helped me find the best suited to my budget.
Excellent customer service

Risposta di Vodafone UK - Metro Centre Experience
Very good service. Adam was very helpful and very friendly

Risposta di Vodafone UK - Metro Centre Experience
Harry was extremely helpful, pleasant and knowledgeable. Made the whole process easy. Thank him so much for all his help (with Adams help too)

Risposta di Vodafone UK - Metro Centre Experience
Brilliant service as always with knowledgeable staff. Thanks to Vinay today

Risposta di Vodafone UK - Metro Centre Experience
Adam was amazing and very patient with having to sort out 3 phones. And especially with my inability to sign properly.

Risposta di Vodafone UK - Metro Centre Experience
Really helpful with a lot of insightful information. Friendly service too

Risposta di Vodafone UK - Metro Centre Experience
Great service from Lorna went through everything and was very patient with me and my wife, it's been a few weeks since I switched to vodafone and my wife followed today

Risposta di Vodafone UK - Metro Centre Experience
Great experience! Made it an easy process getting a new iPhone
Explained everything thoroughly

Risposta di Vodafone UK - Metro Centre Experience
Harry did a great job guiding me through updating my phone. A very personable young man. Well done Harry.

Risposta di Vodafone UK - Metro Centre Experience
Really helpful answered all questions thank you 👍

Risposta di Vodafone UK - Metro Centre Experience
Fantastic service from Neil at Metrocentre branch on Saturday. Really helpful chap who took the time to look at package options to save me money without upgrading my phone! Very impressed - Thank you!

Risposta di Vodafone UK - Metro Centre Experience
Harry was very knowledgeable and explained every thing carefully,was a great experience.

Risposta di Vodafone UK - Metro Centre Experience
After numerous attempts to resolve queries online and in app, to no conclusion, Neil helped look over my account in full and make sense of charges and contracts. A huge help.

Risposta di Vodafone UK - Metro Centre Experience
Courtney was a great help to me today in renewing my contract. Thank you.

Risposta di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience
Very nice perince with mr Hanryi Vodafone staff . Well done.

Risposta di Vodafone UK - Metro Centre Experience
Harry talked me through my options step by step, he was polite and professional throughout the upgrade process ensuring I understood everything. This made the upgrade process easy and relatively quick & simple. Thank you.

Risposta di Vodafone UK - Metro Centre Experience
Today I visited the Metrocentre store and spoke to advisor Mohammed Sayleed who was very informative, helpful and went above and beyond advising of various products.
I actually renewed my contract for another two years.
His patience and advice were invaluable.
I was impressed by his willingness and ability to help.
Thank you for all your help and invaluable advice.

Risposta di Vodafone UK - Metro Centre Experience
Amy was very helpful showed me the fantastic iPhone Air, wow it is so light! Paid £25 to have everything transferred and what a great service that is I can see why they charge 😁 definitely worth going into store and not buying online

Risposta di Vodafone UK - Metro Centre Experience
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