Vodafone UK - Metro Centre Experience Recensioni 

483
TrustScore 5 su 5

4,9

54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Courtney was very knowledgeable, approachable and professional. All you could want in someone to assist you when uograding your phone. I have been with Vodafone for over 20 years and cannot see that... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fabulous service from Courtney very friendly helpful and answered all questions I asked explained everything as she went along

L'azienda ha risposto

Valutata 5 stelle su 5

Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just qu... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gestore di telefonia mobile
  2. Negozio di telefoni cellulari
  3. Internet provider
  4. Servizio di telefonia e internet
  5. Provider di servizi per le telecomunicazioni

Informazioni su Vodafone UK - Metro Centre Experience

Scritti dall'azienda

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informazioni di contatto

  • 54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

483 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(483)

42.756 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent customer service from Harry

Harry was very helpful throughout the experience and told me about all the offers, different deals that were available. And helped me find the best suited to my budget.
Excellent customer service

20 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hey Louise,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very good service

Very good service. Adam was very helpful and very friendly

20 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hey Gemma,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Harry was fantastic today

Harry was extremely helpful, pleasant and knowledgeable. Made the whole process easy. Thank him so much for all his help (with Adams help too)

15 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Brilliant service as always with…

Brilliant service as always with knowledgeable staff. Thanks to Vinay today

13 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hey Barry, ​

Thanks for the lovely review and fantastic support for Vinay. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Valutata 5 stelle su 5

Adam was amazing and very patient with…

Adam was amazing and very patient with having to sort out 3 phones. And especially with my inability to sign properly.

12 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hey Margaret,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Perfect experience

Really helpful with a lot of insightful information. Friendly service too

12 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hey Ellie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service from Lorna went through…

Great service from Lorna went through everything and was very patient with me and my wife, it's been a few weeks since I switched to vodafone and my wife followed today

11 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Lee was great

11 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hey Terry,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great experience

Great experience! Made it an easy process getting a new iPhone
Explained everything thoroughly

10 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Harry did a great job guiding me…

Harry did a great job guiding me through updating my phone. A very personable young man. Well done Harry.

8 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hey Rachael,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Really helpful answered all questions…

Really helpful answered all questions thank you 👍

8 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hey Connor,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fantastic service from Neil at…

Fantastic service from Neil at Metrocentre branch on Saturday. Really helpful chap who took the time to look at package options to save me money without upgrading my phone! Very impressed - Thank you!

8 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hey Tracey,

Thanks for the lovely review and fantastic support for Neil.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Harry was very knowledgeable and…

Harry was very knowledgeable and explained every thing carefully,was a great experience.

7 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hey Troy, ​

Thanks for the lovely review and fantastic support for Harry. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Valutata 5 stelle su 5

Query answered, Simply!

After numerous attempts to resolve queries online and in app, to no conclusion, Neil helped look over my account in full and make sense of charges and contracts. A huge help.

5 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hey Elizabeth,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Courtney was a great help to me today…

Courtney was a great help to me today in renewing my contract. Thank you.

4 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thanks herry for your service

Thanks herry for your service

1 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hey Ahmed,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very nice perince with mr Hanryi…

Very nice perince with mr Hanryi Vodafone staff . Well done.

1 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hey Damir,

Thanks for the lovely review and fantastic support for Mr. Hanryi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Harry talked me through my options step…

Harry talked me through my options step by step, he was polite and professional throughout the upgrade process ensuring I understood everything. This made the upgrade process easy and relatively quick & simple. Thank you.

28 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hey Graham,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Exceptional staff member

Today I visited the Metrocentre store and spoke to advisor Mohammed Sayleed who was very informative, helpful and went above and beyond advising of various products.
I actually renewed my contract for another two years.
His patience and advice were invaluable.
I was impressed by his willingness and ability to help.
Thank you for all your help and invaluable advice.

27 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hey Angela,

Thanks for the lovely review and fantastic support for Mohammed Sayleed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amy was very helpful showed me the…

Amy was very helpful showed me the fantastic iPhone Air, wow it is so light! Paid £25 to have everything transferred and what a great service that is I can see why they charge 😁 definitely worth going into store and not buying online

27 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hi Nicola,

Thank you so much for your wonderful review and the amazing support you’ve shown for Amy —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più