Vodafone UK - Metro Centre Experience Recensioni 

457
TrustScore 5 su 5

4,9

54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB


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Valutata 5 stelle su 5

Lorna and Courtney were absolutely lovely. Lorna sorted out my new contract for both a new phone and broadband and explained everything so simply and easily. Thank you both so much. Highly recommend s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went to the Metrocentre shop with my daughter for her phone & ended up coming home with a cheaper broadband & monthly phone payment. Katie was really helpful, thank you!

L'azienda ha risposto

Valutata 5 stelle su 5

Great service and pleasant demeanor. Katie helped us with all our queries. Well done vodafone for employing such a lovely member of staff !!!

L'azienda ha risposto

Valutata 5 stelle su 5

Courtney was very accommodating, polite, and provided all information clearly. Staff were polite when first entered the store. The process was seamless.

L'azienda ha risposto


Dettagli dell'azienda

  1. Gestore di telefonia mobile
  2. Negozio di telefoni cellulari
  3. Internet provider
  4. Servizio di telefonia e internet
  5. Provider di servizi per le telecomunicazioni

Informazioni su Vodafone UK - Metro Centre Experience

Scritti dall'azienda

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informazioni di contatto

  • 54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

457 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(457)

40.834 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Vinny was friendly

Vinny was friendly, explaining everything no unnecessary jargon. Fantastic customer service

12 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Metro Centre Experience

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

What a lovely man

What a lovely man, explained everything clearly. Quick and easy process. Friendly and polite. Would highly recommend Vinay.

11 luglio 2026
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Risposta di Vodafone UK - Metro Centre Experience

Hey Gillian,

Thanks for the lovely review and fantastic support for Vinay.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Advisor called Vinney was absolutely…

Advisor called Vinney was absolutely fantastic, very polite and professional, couldn’t have been better

10 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Metro Centre Experience

Hey James,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Katie was very helpful and good at her…

Katie was very helpful and good at her job and sorted major problem very efficently.

9 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Metro Centre Experience

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Katie was brilliant

Katie was brilliant . She sorted my problem out very well and she was very pleasant. Thank you so very much.

9 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Metro Centre Experience

Hey Susan,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Courtney was very accommodating

Courtney was very accommodating, polite, and provided all information clearly. Staff were polite when first entered the store. The process was seamless.

8 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Metro Centre Experience

Hey Alisdair,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Courtney.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Katie

Katie, has been brilliant, she gave great advice and an excellent customer experience, we are very very happy customers, we couldn't recommend Vodafone enough, thank you Katie

6 luglio 2026
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Risposta di Vodafone UK - Metro Centre Experience

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful

Neil was very helpful, reviewed all 3 lines on our contract and saved us a nice bit of money :)

4 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Metro Centre Experience

Hey Fiona,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Metrocentre shop Katie

Went to the Metrocentre shop with my daughter for her phone & ended up coming home with a cheaper broadband & monthly phone payment. Katie was really helpful, thank you!

4 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Metro Centre Experience

Hey Claire,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Katie at the Metrocentre shop

Katie at the Metrocentre shop was really helpful! Got me a great deal & super friendly will definitely be back if I need anything else!

4 luglio 2026
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Risposta di Vodafone UK - Metro Centre Experience


Hey Miss D,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Katie was extremely knowledgeable

Katie was extremely knowledgeable, helped me choose which contract, explained all benefits from all the contracts on offer. Extremely happy, would recommend Vodaphone to anyone - go see Katie

4 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Metro Centre Experience

Hey Ian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service and pleasant demeanor.

Great service and pleasant demeanor.
Katie helped us with all our queries.
Well done vodafone for employing such a lovely member of staff !!!

3 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hey John,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Katie very helpfull and lovley

Katie very helpfull and lovley

27 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hey Kenny,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Katie was so helpful with our queries…

Katie was so helpful with our queries and after she had checked our phones we left very grateful and relieved a massive help and Katie was so professional a huge thank you

26 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Metro Centre Experience

Hi Stephen, thank you so much for your wonderful review and the amazing support you’ve shown for Katie, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valutata 5 stelle su 5

Katie is awesome and found me fab deals…

Katie is awesome and found me fab deals on my broadband and phone.

25 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Metro Centre Experience

Hey Abigail,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Katie was a pleasure to deal with

Katie was a pleasure to deal with. Couldn’t have been more helpful.

25 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hey Jane,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Katie was extremely helpful

Katie was extremely helpful
Efficient & effective sorting me a new contract
Thank you

25 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Lorna and Courtney were absolutely…

Lorna and Courtney were absolutely lovely. Lorna sorted out my new contract for both a new phone and broadband and explained everything so simply and easily. Thank you both so much. Highly recommend seeing then both in store in the metro centre.

25 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hey Nevh,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Staff exceptional today

Staff exceptional today. We called
In at 5.30 but systems were down. They asked if we could call back in a while. They said they would
Text us when back up and running. They did exactly that. We went back
And
Upgraded sims on 2 phones. Both staff very knowledgeable and
Couldn’t have been
More
Helpful. A much better experience than the last one we had. Working as late as 20.50, and The whole
Metro centre was dead but your staff were still going strong and couldn’t have been more
Helpful
Or
Polite. Well
Done guys

22 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great customer service

Vinay was class. Would recommend him to anyone. Really helped us with our new broadband and phone contracts and helped reduce our payments with a clear and informative approach.

21 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Metro Centre Experience

Risposta di Vodafone UK - Metro Centre Experience

Hey Christian,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Vinay.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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