Vodafone UK - MerryHills Recensioni 

455
TrustScore 5 su 5

4,9

Unit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Really helpful service from Sabah at Vodafone. She was brilliant from start to finish, helping us sort out all the SIMs we needed and talking us through the setup of our new device and the inst... Leggi di più

Valutata 5 stelle su 5

I went into the Vodafone shop in Merryhill,to be greeted by a lovely gentleman called Jag. He did his best to make sure me and my eldest felt comfortable,he gave us outstanding service,making sure we... Leggi di più

Valutata 5 stelle su 5

I came in to upgrade my phone. I was greeted by Ash, he was friendly and funny but also professional throughout. It was busy due to being school holidays but he didn't rush me to get me out the door.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Sabah and Luke helped me today 5 star service. I came into store in a panick after trying to update an app.I installed a clean app which took over everything .I was afraid that I had been hacked bec... Leggi di più


Dettagli dell'azienda


Informazioni di contatto

  • Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

455 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(455)

40.419 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Visited the store yesterday and was…

Visited the store yesterday and was greeted by a young lady Demy was her name she was so helpful and polite, I’m not technically minded but she sorted everything out for me thank you again

26 novembre 2025
Non scritta su invito
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Risposta di Vodafone UK - MerryHills

Hey Nikki,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent customer service Simran helped me to save some mine and…

Simran helped me to save some money and to make decisions about which phone to buy and which plans to buy for both my phone numbers

27 novembre 2025
Non scritta su invito
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Risposta di Vodafone UK - MerryHills

Hey Mcguire,

Thanks for the lovely review and fantastic support for Simran. It'sSimran.It's always great to hear such positive remarks.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Lydia was really helpful with my…

Lydia was really helpful with my upgrade, thank you

20 novembre 2025
Non scritta su invito
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Risposta di Vodafone UK - MerryHills

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Sam sorted out our account after 7…

Sam sorted out our account after 7 years of complications. Sam also sorted out a miss sold mobile device that has cost us over a thousand pounds.

20 novembre 2025
Non scritta su invito
Logo di Vodafone UK - MerryHills

Risposta di Vodafone UK - MerryHills

Hi, We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent customer served by Simran

Excellent customer served by Simran. Friendly,helpful and very knowledgeable.

20 novembre 2025
Non scritta su invito
Logo di Vodafone UK - MerryHills

Risposta di Vodafone UK - MerryHills

Hi, We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Outstanding customer service

I visited the store in merryhill today with my daughter as I needed a new phone and we were served by Simran. He was extremely helpful and made us feel comfortable from the start. He gave great advice on the products available to me and gave a great deal. I would rate his customer service skills very highly and would not hesitate to return

19 novembre 2025
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Risposta di Vodafone UK - MerryHills

Hi, We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

SIM problem

My replacement Sim wasn't working in my new phone, which was purchased from ebay. Off we went to the Vodafone shop at Merry Hill.
Danny was great. Friendly, helpful and informative.
He fixed the issue (dodgey phone) found me a new phone with a better deal and looked at our other phone deals too.
Would definitely recommend 😊

13 novembre 2025
Non scritta su invito
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Risposta di Vodafone UK - MerryHills

We're happy to hear that our agent Danny was friendly, helpful, and informative.

Thanks for your review,
Vodafone Social Media Team

Valutata 5 stelle su 5

Experience with Lydia eas great

Experience with Lydia eas great; she sorted my partner out with a new phone. Although systems were really slow she was a massive help. Thank you Lydia.

16 novembre 2025
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Risposta di Vodafone UK - MerryHills

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Outstanding serivce


“I want to acknowledge the outstanding service provided by Lydia at the Vodafone store at Merry Hill. She was extremely helpful, explained everything clearly, and made the process smooth and hassle-free. Truly impressive.

9 novembre 2025
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Risposta di Vodafone UK - MerryHills

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Daniel was great ...didn't push me into…

Daniel was great ...didn't push me into any contract - infact he managed to reduce my contract considerably

10 novembre 2025
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Risposta di Vodafone UK - MerryHills

Hi. We're happy to hear that you had a great experience! We appreciate your positive feedback and are so glad we could help reduce your contract. Thanks for sharing. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Luke was an absolute star ⭐️ and make it…

Luke was an absolute star ⭐️ and make it easy and I left all set up and with everything sorted . Best service in a very long time ! Thanks 🙏

5 novembre 2025
Non scritta su invito
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Risposta di Vodafone UK - MerryHills

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Lydia was lovely

Lydia was lovely, friendly and very helpful, she was able to make my payments lower and helped me understand other deals / packages which I’m likely to go ahead with in the future.

1 novembre 2025
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Logo di Vodafone UK - MerryHills

Risposta di Vodafone UK - MerryHills

Hi. We're happy to hear that you had such a positive experience! We appreciate your kind words about the assistance you received. It's great to know that the support was helpful and informative. Thank you for sharing your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Came into store today as I was having…

Came into store today as I was having issues with the volume during calls, Ryan did a fantastic job!

28 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - MerryHills

Risposta di Vodafone UK - MerryHills

Hi. We're happy to hear that you had a positive experience in our store! We appreciate you taking the time to share your feedback and we are so glad we could resolve your call volume issues. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fantastic service by Lydia

Fantastic service by Lydia, very helpful, knowledgeable & friendly. Thank you

25 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - MerryHills

Risposta di Vodafone UK - MerryHills

Hi. We're so glad to hear that you received such fantastic support. We appreciate you taking the time to leave us this lovely review and your kind words. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Dan the Man!

Danny in the Merry Hill branch was extremely patient and helpful. I had tried (unsuccessfully) to get my Apple watch set up with a cellular plan online. He sat with me for over an hour and went through the process. Danny transferred me to a monthly contract and sorted out the cellular for my watch. He was thoughtful and offered wonderful customer service throughout. Thanks Danny!

26 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - MerryHills

Risposta di Vodafone UK - MerryHills

Hi. We're happy to hear that you had such a positive experience at our Merry Hill branch. We appreciate you taking the time to share your feedback and are so glad that our team member was able to assist you with setting up your Apple watch. It's great to know the service provided was helpful and thoughtful. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Did my upgrade in store today with Ryan…

Did my upgrade in store today with Ryan who was very efficient and also helped me transfer all my information over, top lad

24 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - MerryHills

Risposta di Vodafone UK - MerryHills

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Lydia & Sam :)

Lydia & Sam :)
Fabulous!!

22 ottobre 2025
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Logo di Vodafone UK - MerryHills

Risposta di Vodafone UK - MerryHills

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great adviser

21 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - MerryHills

Risposta di Vodafone UK - MerryHills

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Lydia at the Merry Hill branch

Lydia at the Merry Hill branch was polite, knowledgeable and very helpful in getting us the deal we were after. My daughter was very happy

19 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - MerryHills

Risposta di Vodafone UK - MerryHills

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

The customer advisor Lydia was very…

The customer advisor Lydia was very helpful and a joy to be with. I would recommend that you visit Vodafone and ask for Lydia at Merry Hill.

19 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - MerryHills

Risposta di Vodafone UK - MerryHills

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

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