Spent a long time in Vodafone dealing with a few issues but Safi was super helpful and patient. Great experience at Merry Hill Dudley. Thank you
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Sede
Cambia sedeUnit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB
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Lydia was amazing! Not only knowledgeable, but also friendly and explained the different elements to the phone plan. She arranged for delivery of the new phone and ensured we were happy throughout.
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I recently visited this branch for an upgrade, I was greeted politely by all. I was taken care of by Luke during my visit, he was kind, sweet and caring and ensured I was supported with anything I... Leggi di più
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We spent an especially long time with Lydia this morning. However she remained patient and calm. She was polite and funny, making our experience extremely pleasant. Thank you so much!!!
L'azienda ha risposto
Dettagli dell'azienda
- Gestore di telefonia mobile
- Negozio di telefoni cellulari
- Internet provider
- Servizio di telefonia e internet
- Provider di servizi per le telecomunicazioni
Informazioni su Vodafone UK - MerryHills
Scritti dall'azienda
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informazioni di contatto
Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, Regno Unito
4,9
Eccellente
448 recensioni
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Le persone hanno visualizzato anche
Amazing customer service
Amazing customer service - Luke was greatly helpful and able to help me set up my new contract and continue to be a Vodafone customer.
1 settembre 2026
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Risposta di Vodafone UK - MerryHills
Hey Mary,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was served by Safi today
Was served by Safi today. He was amazing and very helpful.
30 agosto 2026
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Risposta di Vodafone UK - MerryHills
Hey Alexander,
Thanks for the lovely review and fantastic support for Safi. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very easy to upgrade my device in store…
Very easy to upgrade my device in store today
Served by Sam
27 agosto 2026
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Risposta di Vodafone UK - MerryHills
Hey Steve,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Huge thank you to Sim
Huge thank you to Sim who was so helpful with my upgrade and was able to get me a great deal. Perfect customer service :)
25 agosto 2026
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Risposta di Vodafone UK - MerryHills
Hey Shannon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great!
Spent a long time in Vodafone dealing with a few issues but Safi was super helpful and patient. Great experience at Merry Hill Dudley. Thank you
24 agosto 2026
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Risposta di Vodafone UK - MerryHills
Hey Laura,
Thanks for the lovely review and fantastic support for Safi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Poor tesponse
Had some helpful staff over the years but not impressed by the manager’s attitude towards our complaint recently. Simply wanted upgrade broadband and mobile package in early June. Been in 4 times now. Not sorted - that’s up to us apparently. Today Luke told me I was rude. I corrected him and explained that I was frustrated no one was taking any ownership of mistakes. He rejected the idea there had been mistakes made - so why have we been waiting 2.5 months to sort out something relatively simple?
21 agosto 2026
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Risposta di Vodafone UK - MerryHills
"Hey Helen,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please be aware that this is not the level of service we aim to provide to our customers. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team"
We had a great experience with Safi…
We had a great experience with Safi today! Would recommend seeing him to sort your phones out.
21 agosto 2026
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Risposta di Vodafone UK - MerryHills
Hey Charlotte,
Thanks for the lovely review and fantastic support for Safi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lydia was amazing
Lydia was amazing! Not only knowledgeable, but also friendly and explained the different elements to the phone plan. She arranged for delivery of the new phone and ensured we were happy throughout.
17 agosto 2026
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Risposta di Vodafone UK - MerryHills
Hey Clair,
Thanks for the lovely review and fantastic support for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Risposta di Vodafone UK - MerryHills
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sam in store was flippin’ amazing after…
Sam in store was flippin’ amazing after I’d already lost an hour of my life with O2. Sorted 2 phones and a broadband quote. Absolutely would recommend.
15 agosto 2026
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Risposta di Vodafone UK - MerryHills
Hey Scott,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, Emily was very helpful and polite great service thank you so much! 5* will be back and recommend 👍👍
13 agosto 2026
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Risposta di Vodafone UK - MerryHills
Hey Liam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emily was very helpful and thorough
Emily was very helpful and thorough
12 agosto 2026
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Risposta di Vodafone UK - MerryHills
Hey Sara,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Demy was extremeley helpful today
Demy was extremeley helpful today. Thanks.
12 agosto 2026
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Risposta di Vodafone UK - MerryHills
Hey Mo,
Thanks for the lovely review and fantastic support for Demy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Risposta di Vodafone UK - MerryHills
Hey Max,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dealt with Safi in Merry Hill branch to…
Dealt with Safi in Merry Hill branch to arrange a replacement SIM card - he was super helpful and courteous and also helped me set up the phone as well. Great experience.
31 luglio 2026
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Risposta di Vodafone UK - MerryHills
Hey Mike,
Thanks for the lovely review and fantastic support for Safi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Safi
Great service from Safi. Safi shared his knowledge with us and provided us the best options to upgrade our contract.
31 luglio 2026
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Risposta di Vodafone UK - MerryHills
Hey Katherine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I renewed my sim with Demy
I renewed my sim with Demy. She was professional and polite and sorted me a great deal on 2 sim contracts and a watch. Cheers!
27 luglio 2026
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Risposta di Vodafone UK - MerryHills
Hey Lee,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Demy helped me this morning to sort out…
Demy helped me this morning to sort out an issue with an ESIM. She was extremely helpful as she was able to discover an issue with the phones software. She gave great support and provided me with a physical sim. 10/10 customer service.
31 luglio 2026
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Risposta di Vodafone UK - MerryHills
Hey Phoebe,
Thanks for the lovely review and fantastic support for Demy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I required some help with using my new…
I required some help with using my new phone and was really happy with the service I was provided by Demy. My query was handled quickly and efficiently.
29 luglio 2026
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Risposta di Vodafone UK - MerryHills
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lydia at Vodafone
Lydia was very polite, friendly and happy, amazing at her job, explained everything thoroughly, got us the best deal, explained everything though out from start to finish
Was friendly
Very experienced with her job
Most friendly member of staff I have come across in Vodafone
29 luglio 2026
Non scritta su invito
Risposta di Vodafone UK - MerryHills
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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