Vodafone UK - MerryHills Recensioni 

499
•
TrustScore 5 su 5

4,9

Unit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Today has been a goid visit to Vodafone fir a change. We got looked after by a brilliant member of staff who did all she could in her power to accommodate our request. We left feeling very impress... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Sameena in Dudley was excellent. Sorted out my Three contract renewal which I didn’t know I was overpaying in because I was out of contract. She then sorted out 2 out of contract sims on. Vodafone. Sh... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After my old phone recently broke, I visited vodafone in a panic to try find a cheap plan I could quickly get to have a new phone. I was greeted by lorelei who eased my worries and assisted me to find... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I walked into to Vodafone itching for an iPad and there was this one girl who was blonde and I think she was called lorrylie and wow I had never seen customer service so amazing in my whole entire lif... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

499 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

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(499)

42.728 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Sameena in Dudley was excellent

Sameena in Dudley was excellent. Sorted out my Three contract renewal which I didn’t know I was overpaying in because I was out of contract. She then sorted out 2 out of contract sims on. Vodafone. She definitely saved me a ton of money. Shame I can only give 5 stars.

28 settembre 2026
Non scritta su invito
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Risposta di Vodafone UK - MerryHills

Hey Hugh

Thanks for the lovely review and fantastic support for Sameena.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Lydia was the best she actually sorted…

Lydia was the best she actually sorted the problem and made my life stress free, professional and good at her job, star of the week pending

28 settembre 2026
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Risposta di Vodafone UK - MerryHills

"Hey Ryan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Valutata 5 stelle su 5

Today has been a goid visit to Vodafone…

Today has been a goid visit to Vodafone fir a change.
We got looked after by a brilliant member of staff who did all she could in her power to accommodate our request.
We left feeling very impressed & happy with the service we received from Sameena.
If all staff member worked with the same enthusiasm that Sameena showed, Vodafone would be much better place to visit.
If there was a staff award system, we would vote for Sameena to be staff member of the month.

27 settembre 2026
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Risposta di Vodafone UK - MerryHills

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Sam made my issues go away!

Sam made my issues go away! I keep writing reviews because I am not very confident with phones, but I had an issue with my photos and gallery yesterday and I popped in to see the guys. I was seen by Sam again and she just keeps everything so simple and easy! She explained what was causing the problem and gave me sound advice on how to fix it! Thank you again!

24 settembre 2026
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Risposta di Vodafone UK - MerryHills

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The service i received from Jag was…

The service i received from Jag was realy helpfully and pleasant all the way through i would recommend to anyony

24 settembre 2026
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Risposta di Vodafone UK - MerryHills

Hey William,

Thanks for the lovely review and fantastic support for Jag. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Sonum was brilliant

Sonum was brilliant, really helpful in helping me in understand.

23 settembre 2026
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Risposta di Vodafone UK - MerryHills

Hey Sazgar,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

sonum was brilliant she helped me sort…

sonum was brilliant she helped me sort out the issues with my phone. she is so friendly and kind.

21 settembre 2026
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Risposta di Vodafone UK - MerryHills

Hi Jade, thank you so much for your wonderful review and the amazing support you’ve shown for Sonum, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valutata 5 stelle su 5

I was served by Ambar today

I was served by Ambar today. She was brilliant in helping me pick out the perfect plan for me.

22 settembre 2026
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Risposta di Vodafone UK - MerryHills

Hey Sandra,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

After my old phone recently broke

After my old phone recently broke, I visited vodafone in a panic to try find a cheap plan I could quickly get to have a new phone. I was greeted by lorelei who eased my worries and assisted me to find an appropriate contract within my budget. I’m really grateful to the merryhill store and lorelei for making this experience a good one. Many thanks, would recommend .

21 settembre 2026
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Risposta di Vodafone UK - MerryHills

Hey Isabelle,

Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I am so happy .sameena is nice and help…

I am so happy .sameena is nice and help ful for me helped me with my sim upgrade and found me a great deal for my son starting high-school. Will always choose sameena when I come to sort out any phone deals.💓💓💓💓💓💓💓💓💓💓💓💓💓💓💓💓

22 settembre 2026
Non scritta su invito
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Risposta di Vodafone UK - MerryHills

Hey Saima,
Thanks for the lovely review and fantastic support for Sameena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

excellent!

Lorelei gave me an excellent experience. She gave me all the help I needed to upgrade my phone.

21 settembre 2026
Non scritta su invito
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Risposta di Vodafone UK - MerryHills

Hey Edee,

Thanks for the lovely review and fantastic support for Lorelei. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great staff thanks to sameena for help…

Great staff thanks to sameena for help today thank you

21 settembre 2026
Non scritta su invito
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Risposta di Vodafone UK - MerryHills

Hi Lloyd , thank you so much for your wonderful review and the amazing support you’ve shown for Sameena, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valutata 5 stelle su 5

Very professional

Very professional

21 settembre 2026
Non scritta su invito
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Risposta di Vodafone UK - MerryHills

Hey Andrew,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Sameena very helpful

Sameena, Demi and sabah so helpful and lovely

Sameena did our upgrade and sabah and Demi assisted where needed

20 settembre 2026
Non scritta su invito
Logo di Vodafone UK - MerryHills

Risposta di Vodafone UK - MerryHills

Hey Megan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 1 stelle su 5

extremely rude Merryhill Manager Luke…

extremely rude Merryhill Manager Luke hes racist and refused for me to collect my phone when all checks done by another branch already. i had all my ID and documents but the person there was so rude he said bluntly i dont care about anything and didnt even explain why or what went wrong. absolutely horrible customer service i give the suggestion people dont be go there he is seriously mental they dont know how to speak with people

19 settembre 2026
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Risposta di Vodafone UK - MerryHills

Hi Vikas,

We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.

If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah or via Instagram at https://ig.me/m/vodafone

Thanks
Vodafone Social Media Team

Valutata 5 stelle su 5

Upgrade

Safi was very helpful and made my upgrade a lot smoother and better than I would of done it. Value for money

19 settembre 2026
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Risposta di Vodafone UK - MerryHills

Hey Lewis ,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I walked into to Vodafone itching for…

I walked into to Vodafone itching for an iPad and there was this one girl who was blonde and I think she was called lorrylie and wow I had never seen customer service so amazing in my whole entire life. She knew everything perfectly and helped me with any and every query and got it all done quickly and efficiently. #10/10 SUPERSTAR ⭐

17 settembre 2026
Non scritta su invito
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Risposta di Vodafone UK - MerryHills

Hey Leland,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amazeballs

Had an amazing experience and even gave me some cheeky life advise. Sim made sure that the problem was resolved and that we left with a smile on our faces. She was a great help and really nice to talk to. Thanks so much.

17 settembre 2026
Non scritta su invito
Logo di Vodafone UK - MerryHills

Risposta di Vodafone UK - MerryHills

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great employee

She communicated with us very well and provided us with great customer service. Really easy to talk to and was very friendly. My experience here was great.

17 settembre 2026
Non scritta su invito
Logo di Vodafone UK - MerryHills

Risposta di Vodafone UK - MerryHills

Hey Ieva,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Easy and reliable

Easy and reliable

17 settembre 2026
Non scritta su invito
Logo di Vodafone UK - MerryHills

Risposta di Vodafone UK - MerryHills

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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