Vodafone UK - MerryHills Recensioni 

450
TrustScore 5 su 5

4,9

Unit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB


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Valutata 5 stelle su 5

I went into the Vodafone shop in Merryhill,to be greeted by a lovely gentleman called Jag. He did his best to make sure me and my eldest felt comfortable,he gave us outstanding service,making sure we... Leggi di più

Valutata 5 stelle su 5

I came in to upgrade my phone. I was greeted by Ash, he was friendly and funny but also professional throughout. It was busy due to being school holidays but he didn't rush me to get me out the door.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Spent a long time in Vodafone dealing with a few issues but Safi was super helpful and patient. Great experience at Merry Hill Dudley. Thank you

L'azienda ha risposto

Valutata 5 stelle su 5

Lydia was amazing! Not only knowledgeable, but also friendly and explained the different elements to the phone plan. She arranged for delivery of the new phone and ensured we were happy throughout.

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

450 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(450)

40.266 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Demi was incredible and went above and…

Demi was incredible and went above and beyond to help transfer all my data to my new phone from my old phone thank you so much for the help I wouldn’t of been able to do it without you

19 febbraio 2026
Non scritta su invito
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Risposta di Vodafone UK - MerryHills

Hey Sophie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thank you so much for your help

Thank you so much for your help, very polite person, and I'm glad in autumn that she solved my problem. Thank you very much again.
Emily youa are best of the best!

19 febbraio 2026
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Risposta di Vodafone UK - MerryHills

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Demy was very helpful and friendly

16 febbraio 2026
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Risposta di Vodafone UK - MerryHills

Hey Juanita,

Thanks for the lovely review and fantastic support for Demy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fantastic service from Ryan and Lydia

Fantastic service from Ryan and Lydia! They couldn’t have been more helpful especially as there was a problem with my phone. Very professional and made a lot of time without rushing me to sort out the problem. 10/10!

11 febbraio 2026
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Risposta di Vodafone UK - MerryHills

Hey Sally
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very good easy understanding my issue…

Very good easy understanding my issue and sorted easily

9 febbraio 2026
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Risposta di Vodafone UK - MerryHills

Hey Ibrahim,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Ryan in the Vodafone store was very…

Ryan in the Vodafone store was very helpful with the whole sales process and transferring my data

9 febbraio 2026
Non scritta su invito
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Risposta di Vodafone UK - MerryHills

Hey Alfred ​

Thanks for the lovely review and fantastic support for Ryan. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Valutata 5 stelle su 5

Lydia was really helpful upgrading mine…

Lydia was really helpful upgrading mine and my husbands phone. She also set me up with a great deal on a new tablet and moved everything from my old phone to my new one.

9 febbraio 2026
Non scritta su invito
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Risposta di Vodafone UK - MerryHills

Hey Suzanne,

Thanks for the lovely review and fantastic support for Lydia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Merry Hill branch

I was served by Lydia at the Merry Hill branch.

Lydia acted in my best interests in securing a competitive two year sim deal.

Excellent service from a knowledgeable member of staff.

3 febbraio 2026
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Risposta di Vodafone UK - MerryHills

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

LYDIA AT Meryhill was extremely helpful,patient snd uderstanding of my request for assistance with my phone and emails

LYDIA AT Meryhill was extremely helpful,patient snd uderstanding of my request for assistance with my phone and emails.

26 gennaio 2026
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Risposta di Vodafone UK - MerryHills

Hey Brenda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Buy phone and renew data contract

Great customer service, very helpful and explained everything we needed to know. We were served by Lydia at the Merry Hill branch in Dudley.

25 gennaio 2026
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Risposta di Vodafone UK - MerryHills

Hi Corrina,

Thank you so much for your wonderful review and the amazing support you’ve shown for Lydia —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Vodafone Merry Hill

Vodafone Merry Hill, I will served by Lydia who helped me and my hard of hearing mother. Purchase a new phone for her, she was brilliant with my mum. She explained everything calmly and clearly so she could understand. Highly recommend

25 gennaio 2026
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Risposta di Vodafone UK - MerryHills

Hey Ms. Cormack,

Thanks for the lovely review and fantastic support for Lydia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great experience

Went into vodafone to get help getting my photos back to my phone.
Lydia was so helpful and fixed this for for me straight away.
I then decided to look at some new phone options as my phone so slow and old.
Lydia made this a smooth transition for me, she moved my number over and transferred all of my data across!
I would highly recommend visiting Lydia at the Merryhill Vodafone store.

21 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - MerryHills

Hey Sheila,

Thanks for the lovely review and fantastic support for Lydia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Valutata 4 stelle su 5

Changing from O2 to Vodafone.

Today Lydia of the Vodafone Merry Hill Branch helped me change from 02 to Vodafone and a much cheaper sim only contract. Despite a system issue, Lydia and her colleagues were able to facilitate the change and make it a smooth and successful process. Thank you.

17 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - MerryHills

Hey Alex,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Popped into Vodafone this morning

Popped into Vodafone this morning, met by Sam a very helpful and informative young lady who explained everything that I needed to know when upgrading my plan.

17 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - MerryHills

Hey Helen,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Lorelei

Lorelei - I can’t explain how happy I am with her service - had a issue with my phone and she fixed it considering I call them and they couldn’t do much -

16 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - MerryHills

Hey Tayba,

Thanks for the lovely review and fantastic support for Lorelei.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fast and friendly

Me and my wife came in to the store looking for an upgrade as both our phones had seen better days. Neither of us really knew what we wanted or what was available. We were served by Lydia and she was friendly informative and very personable. She helped both of us find a phone and a deal that we were happy with and she did so while never rushing and answering all of our questions.

Lydia made a normally painful and drawn out process of buying a phone fast and easy.

I would highly recommend speaking to her if you go into the merry hill store.

2 gennaio 2026
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Risposta di Vodafone UK - MerryHills

Hey Dan,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lydia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Demy was great with helping me with my…

Demy was great with helping me with my phone

3 gennaio 2026
Non scritta su invito
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Risposta di Vodafone UK - MerryHills

Hey Margaret,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Demy helped me so much!

I went to Vodafone this week as I’ve just moved into a new build and no providers were recognising my address. I was served by demy who went above and beyond to help me sort this, she suggested the 5G Gigicube! It works perfectly! She literally saved me so much stress and now I finally have wifi in my new home for myself and my children to use! It was so refreshing to be served by someone who was so professional and helpful - thank you demy & the Vodafone team at Merry Hill.

29 dicembre 2025
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Risposta di Vodafone UK - MerryHills

Hey Elisha,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

So friendly and helpful

So friendly and helpful, quick process and everything was straight forward, Thankyou so much for your patience Lydia

24 dicembre 2025
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Risposta di Vodafone UK - MerryHills

Hi,

Thank you so much for your wonderful review and the amazing support you’ve shown for Lydia—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I came into Vodafone today to enquire…

I came into Vodafone today to enquire about an iPad for my daughter. I met Lorelei who was fantastic in guiding me through info on the plans etc and also adding an additional for my other daughter. We also upgraded 2 phones at a great discount, and we were overall pleased. Lorelei deserves all the credit she gets and I hope next time I visit the shop I hear she’s been promoted or so. She has great customer service and extremely helpful.

20 dicembre 2025
Non scritta su invito
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Risposta di Vodafone UK - MerryHills

Hey there,

Thanks for the lovely review and fantastic support for Lorelei.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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