Vodafone UK - Luton Recensioni 

398
TrustScore 5 su 5

4,9

Unit 75 The Mall, LU1 2TF Luton, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade. Both times she found me really g... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Was greeted straight away when I entered the store. Staff were friendly and approachable, Jamie really saved the day as we were heading to the airport without a roaming data plan. Luckily she came to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had a wonderful experience with Jaime and Ali. I was praying to see Jaime, and when I did, she was extremely helpful and went out of her way to make sure everything went smoothly, which I truly appr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Michal the manager in the Luton Mall branch has been nothing short of the best phone expert I’ve ever dealt with. He sorted out numerous issues with several of my phones and my mother’s phone, and a b... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gestore di telefonia mobile
  2. Negozio di telefoni cellulari
  3. Internet provider
  4. Servizio di telefonia e internet
  5. Provider di servizi per le telecomunicazioni

Informazioni su Vodafone UK - Luton

Scritti dall'azienda

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informazioni di contatto

  • Unit 75 The Mall, LU1 2TF, Luton, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

398 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(398)

42.251 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Tarang was very helpful and kind

Tarang was very helpful and kind, he helped setting up my phone and I’m very happy with the service.

19 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Luton

Risposta di Vodafone UK - Luton

Hey Shilan,

Thanks for the lovely review and fantastic support for Tarang.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very good

Very good, polite customer service from Jamie. Computer system is slow but it’s not the employees fault

3 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Luton

Risposta di Vodafone UK - Luton

Hey Maja,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Stefan offered amazing help.

I came in with a few questions and curiosities. Stefan was amazing, giving me all the information i was looking for and showing me the best options available. Had a great experience all because of Stefan. Will come again.

30 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Luton

Risposta di Vodafone UK - Luton

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thank you jamie very helpful

Jamie was very helpful, friendly and discussed all options with me I am very happy with the customer service

28 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Luton

Risposta di Vodafone UK - Luton

Hey Jab,

Thanks for the lovely review and fantastic support for Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing service from Jaime as always

Amazing service from Jaime as always, very quick and efficient with my upgrade, always polite and approachable.

9 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Luton

Risposta di Vodafone UK - Luton

Hey Ricky,

Thanks for the lovely review and fantastic support for Jaime.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Professional and super friendly staff

Professional and super friendly staff , especially Kate and Fabian

8 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Luton

Risposta di Vodafone UK - Luton

Hey Anna,

Thanks for the lovely review and fantastic support for Kate and Fabian.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

RE JAIME

RE JAIME

I WOULD LIKE TO SAY THE SERVICE WE RECIEVED WHEN UPGRADING OUR PHONE WAS VERY GOOD

THE ASSISTANT WAS CARING, AND WELCOMINGING, TRIED TO GET THE PHONE THAT MEETS OUR NEEDS, BASICALLY WENT ABOVE AND BEYOND AND I COULD TELL SHE VALUES THE CUSTOMERS.

GIVE THIS PERDON A RAISE BECAUSE SHE MSKES TGE CUSTOMERS FEEL WELCOME AND WORTH IT

IF I COULD GIVE MORE STARS I WOULD

6 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Luton

Risposta di Vodafone UK - Luton

Hey Gaita,
 
This is fantastic to hear! We really appreciate the feedback. It brings us great joy that the service provided by the assistant was up to your expectations.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tarang is a Friendly and he has a…

Tarang is a Friendly and he has a skills customer service, and very helpful. Thank you!

5 aprile 2025
Non scritta su invito
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Risposta di Vodafone UK - Luton

Hi Helio,

We really appreciate your wonderful review and the amazing support for Tarang.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great operator

Great operator

29 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Luton

Risposta di Vodafone UK - Luton

Hey David,

It’s always wonderful to receive such positive feedback—thank you for your review!

If you ever require assistance, connect with the Social Media team through Facebook at vodafone.uk/2Fpnah2 or X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Talal was very helpful

Talal was very helpful, professional but still human. Think its fair to say this has been the most positive experience in 15 years with a Vodafone employee in store.
10/10 top guy

29 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Luton

Risposta di Vodafone UK - Luton

Hey Liney,

We really appreciate your wonderful review and kind support for Talal.

If you ever need assistance, feel free to connect with the Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Really helpful

Really helpful, and easily to explain me all the offers.

20 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Luton

Risposta di Vodafone UK - Luton

Hi Alexandru,

We appreciate your wonderful review and are thrilled to receive your positive feedback. Should you need any help, feel free to contact our Social Media team via these channels:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Best wishes,
Vodafone Social Media Team

Valutata 5 stelle su 5

Kate has been amazing is helping me…

Kate has been amazing is helping me replace my sim

27 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Luton

Risposta di Vodafone UK - Luton

Hi Ali,

We appreciate your wonderful review and are thrilled to receive your positive feedback. Should you need any help, feel free to contact our Social Media team via these channels:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Best wishes,
Vodafone Social Media Team

Valutata 5 stelle su 5

I had an issue with my data and i tried…

I had an issue with my data and i tried connecting online but as advised i went to the store and i had jaime who helped me through out and made it work for me. Jaime is very professional and have such a good communication skills. I was so happy to see Jaime and very satisfied with the experience.

27 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Luton

Risposta di Vodafone UK - Luton

Hi Aneela,

We appreciate your wonderful review and are thrilled to receive your positive feedback. Should you need any help, feel free to contact our Social Media team via these channels:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Best wishes,
Vodafone Social Media Team

Valutata 5 stelle su 5

What a very quick amazeingan easy upgrade

What a very quick an easy upgrade
Jamie is amazeing
I recomend her for any phone needs

27 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Luton

Risposta di Vodafone UK - Luton

Hey Sarah,
 
This is fantastic to hear! Glad Jamie could sort it for you easily. We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very friendly and knowledgeable staff…

Very friendly and knowledgeable staff member. Answered all my questions without any issues. Walked out with a new phone contract when I hadn't expected to. Good job.

27 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Luton

Risposta di Vodafone UK - Luton

Hey Azhar,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Stefan helped me upgrade my HBB

22 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Luton

Risposta di Vodafone UK - Luton

Hello Gloria,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Had the best customer service from…

Had the best customer service from jaime in the luton store today, she done my upgrade for me nice and quickly.

21 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Luton

Risposta di Vodafone UK - Luton

Hello Shareef,

It's always our aim to provide a helpful service, so it's great to hear that Jaime delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Jaime wonderful customer service

Jaime wonderful customer service. Simple clear clever. Very efficient🫡

21 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Luton

Risposta di Vodafone UK - Luton

Hello Iflal,

It's great to hear about the positive experience which you had with Jaime. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fantastic customer service at Luton…

Fantastic customer service at Luton Mall office by Fabian. Quick, clear and easy way to make new phone contract. Very happy and strongly recommend!

14 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Luton

Risposta di Vodafone UK - Luton

Hi. Thank you for your review for Fabian. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Perfectly good customer service

Perfectly good customer service
I appreciate Fabian @ luton mail...Vodafone is the best

10 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Luton

Risposta di Vodafone UK - Luton

Hello Femi,

Thanks for letting us know what an amazing job Fabian did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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