I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade. Both times she found me really g... Leggi di più
L'azienda ha risposto
Unit 75 The Mall, LU1 2TF Luton, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade. Both times she found me really g... Leggi di più
L'azienda ha risposto
Was greeted straight away when I entered the store. Staff were friendly and approachable, Jamie really saved the day as we were heading to the airport without a roaming data plan. Luckily she came to... Leggi di più
L'azienda ha risposto
I had a wonderful experience with Jaime and Ali. I was praying to see Jaime, and when I did, she was extremely helpful and went out of her way to make sure everything went smoothly, which I truly appr... Leggi di più
L'azienda ha risposto
Michal the manager in the Luton Mall branch has been nothing short of the best phone expert I’ve ever dealt with. He sorted out numerous issues with several of my phones and my mother’s phone, and a b... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Unit 75 The Mall, LU1 2TF, Luton, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Tarang was very helpful and kind, he helped setting up my phone and I’m very happy with the service.

Risposta di Vodafone UK - Luton
Very good, polite customer service from Jamie. Computer system is slow but it’s not the employees fault

Risposta di Vodafone UK - Luton
I came in with a few questions and curiosities. Stefan was amazing, giving me all the information i was looking for and showing me the best options available. Had a great experience all because of Stefan. Will come again.

Risposta di Vodafone UK - Luton
Jamie was very helpful, friendly and discussed all options with me I am very happy with the customer service

Risposta di Vodafone UK - Luton
Amazing service from Jaime as always, very quick and efficient with my upgrade, always polite and approachable.

Risposta di Vodafone UK - Luton
Professional and super friendly staff , especially Kate and Fabian

Risposta di Vodafone UK - Luton
RE JAIME
I WOULD LIKE TO SAY THE SERVICE WE RECIEVED WHEN UPGRADING OUR PHONE WAS VERY GOOD
THE ASSISTANT WAS CARING, AND WELCOMINGING, TRIED TO GET THE PHONE THAT MEETS OUR NEEDS, BASICALLY WENT ABOVE AND BEYOND AND I COULD TELL SHE VALUES THE CUSTOMERS.
GIVE THIS PERDON A RAISE BECAUSE SHE MSKES TGE CUSTOMERS FEEL WELCOME AND WORTH IT
IF I COULD GIVE MORE STARS I WOULD

Risposta di Vodafone UK - Luton
Tarang is a Friendly and he has a skills customer service, and very helpful. Thank you!

Risposta di Vodafone UK - Luton
Talal was very helpful, professional but still human. Think its fair to say this has been the most positive experience in 15 years with a Vodafone employee in store.
10/10 top guy

Risposta di Vodafone UK - Luton
Really helpful, and easily to explain me all the offers.

Risposta di Vodafone UK - Luton
Kate has been amazing is helping me replace my sim

Risposta di Vodafone UK - Luton
I had an issue with my data and i tried connecting online but as advised i went to the store and i had jaime who helped me through out and made it work for me. Jaime is very professional and have such a good communication skills. I was so happy to see Jaime and very satisfied with the experience.

Risposta di Vodafone UK - Luton
What a very quick an easy upgrade
Jamie is amazeing
I recomend her for any phone needs

Risposta di Vodafone UK - Luton
Very friendly and knowledgeable staff member. Answered all my questions without any issues. Walked out with a new phone contract when I hadn't expected to. Good job.

Risposta di Vodafone UK - Luton
Had the best customer service from jaime in the luton store today, she done my upgrade for me nice and quickly.

Risposta di Vodafone UK - Luton
Jaime wonderful customer service. Simple clear clever. Very efficient🫡

Risposta di Vodafone UK - Luton
Fantastic customer service at Luton Mall office by Fabian. Quick, clear and easy way to make new phone contract. Very happy and strongly recommend!

Risposta di Vodafone UK - Luton
Perfectly good customer service
I appreciate Fabian @ luton mail...Vodafone is the best

Risposta di Vodafone UK - Luton
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.