I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade. Both times she found me really g... Leggi di più
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Sede
Cambia sedeUnit 75 The Mall, LU1 2TF Luton, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Was greeted straight away when I entered the store. Staff were friendly and approachable, Jamie really saved the day as we were heading to the airport without a roaming data plan. Luckily she came to... Leggi di più
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I had a wonderful experience with Jaime and Ali. I was praying to see Jaime, and when I did, she was extremely helpful and went out of her way to make sure everything went smoothly, which I truly appr... Leggi di più
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Michal the manager in the Luton Mall branch has been nothing short of the best phone expert I’ve ever dealt with. He sorted out numerous issues with several of my phones and my mother’s phone, and a b... Leggi di più
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Dettagli dell'azienda
- Gestore di telefonia mobile
- Negozio di telefoni cellulari
- Internet provider
- Servizio di telefonia e internet
- Provider di servizi per le telecomunicazioni
Informazioni su Vodafone UK - Luton
Scritti dall'azienda
Informazioni di contatto
Unit 75 The Mall, LU1 2TF, Luton, Regno Unito
4,9
Eccellente
396 recensioni
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Le persone hanno visualizzato anche
The guy is so friendly and nice
The guy is so friendly and nice, he helps me a lot and his name is sufy . Thanks so much
11 settembre 2025
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Risposta di Vodafone UK - Luton
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
I had quite a bit of issues
I had quite a bit of issues, no signal, no way to contact anybody, Kate was exceptional, bare in mind my twin toddlers were with me and created a lot of ruckus in the shop, you are lucky to have her
30 agosto 2025
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Risposta di Vodafone UK - Luton
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Fantastic customer service
Kate served us today and was fantastic. She gave us all the options and was focused on getting the right deal for us, not the most expensive.
We left with the product we wanted at a cheaper price than we were paying previously and that was thanks to Kate.
28 agosto 2025
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Risposta di Vodafone UK - Luton
Hey Angela,
Thanks for the lovely review and fantastic support for Kate.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Had a amazing experience in store with…
Had a amazing experience in store with Jaime, she helped set my phone up, will be when due for my next upgrade
25 agosto 2025
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Risposta di Vodafone UK - Luton
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Easy and quick
We came in today 15th between 4.30-5pm with my husband. We were served by Kate who was very helpful and lovely! She was straight to point.
15 agosto 2025
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Risposta di Vodafone UK - Luton
Hey Fari,
Thanks for the lovely review and fantastic support for Kate.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade
Upgraded in the Luton store by Kate. Happy with new plan and the service provided.
6 agosto 2025
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Risposta di Vodafone UK - Luton
Hey Thomas,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Risposta di Vodafone UK - Luton
Hey nikita
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was looked after by Tarang in the…
I was looked after by Tarang in the Luton store …. Amazing service ! He was patient , informative and didn’t make me feel silly that I’m not very tech minded. Tarang helped me set up my new phone , which I would have massively struggled with ! A credit to the store and to the business ! Many thanks Tarang 10 out of 10
8 agosto 2025
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Risposta di Vodafone UK - Luton
Hey Francis,
Thanks for the lovely review and fantastic support for Tarang.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Needed help with my recent upgrade
Needed help with my recent upgrade. Jaime was, friendly, polite and professional. Her customer service was above and beyond that which I’ve encountered before. She sorted my phone out to working order and I would feel comfortable going back if needed again.
6 agosto 2025
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Risposta di Vodafone UK - Luton
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tarang was help and helpped me get a…
Tarang was very kind and helpped me get a good deal on my Sim contract. Very happy with the service
6 agosto 2025
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Risposta di Vodafone UK - Luton
Hey Esther,
Thanks for the lovely review and fantastic support for Tarang.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jamie
Jamie
I really appreciate all the help from Jamie. Great person!
Great experience at the store!
23 luglio 2025
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Risposta di Vodafone UK - Luton
Hey Anirudh,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good experience I have at Vodafone…
Very good experience I have at Vodafone store and Miss Kate very polite and gentle she explain everything to me it helps me alot so I am very thankful to her
19 luglio 2025
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Risposta di Vodafone UK - Luton
Hey Harmeet,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Kate.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tarang was very helpful and gave a good…
Tarang was very helpful and gave a good deal for sim contract. 10/10
18 luglio 2025
Non scritta su invito
Risposta di Vodafone UK - Luton
Hey Nega,
Thanks for the lovely review and fantastic support for Tarang.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kate is lovely person
Kate is lovely person. Help me to set up everything on my mobile. As I am old person and have no much idea. About it. Really recommend
12 luglio 2025
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Risposta di Vodafone UK - Luton
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Visited Vodafone Luton to upgrade my…
Visited Vodafone Luton to upgrade my phone, Jamie was just amazing, went through everything with me, explained the contracts and showed me the phones. There was no pressure, it was like spending the morning with a friend. After everything was sorted and I was the proud owner of my new IPhone 16 pro max, I was actually sad to leave. Jamie is amazing, thank you.
10 luglio 2025
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Risposta di Vodafone UK - Luton
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Customer Feedback
Happy with the exeperience I received, very professional.
7 luglio 2025
Non scritta su invito
Risposta di Vodafone UK - Luton
Hey Wojtek,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Served by Jamie
Served by Jamie. Very helpful, patient, clear, very knowledgeable. Made my experience smiple.
6 luglio 2025
Non scritta su invito
Risposta di Vodafone UK - Luton
Hey Nayan,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was greeted straight away when I…
Was greeted straight away when I entered the store. Staff were friendly and approachable, Jamie really saved the day as we were heading to the airport without a roaming data plan. Luckily she came to our rescue by upgrading my existing contract to a greater value package and lowering my monthly bill
18 giugno 2025
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Risposta di Vodafone UK - Luton
Great work from Jamie! Thank you for the review Nicola and for sharing this with us.
Vodafone Social Media Team
Greate service with Jaime
Great custemer service
Jaime was verry helpful
18 giugno 2025
Non scritta su invito
Risposta di Vodafone UK - Luton
Hi! We appreciate you taking the time to share your positive experience. We're so glad to hear that our team was helpful to you.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I lost my phone in Luton mall and…
I lost my phone in Luton mall and adviser Kate helped me to reset the sittings in iPad and report the lost，thankfully the security staff in the mall found the phone.Kate is so helpful and patient with my lost .She is a star
12 giugno 2025
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Risposta di Vodafone UK - Luton
Hey Amy! We're so glad to hear that you were reunited with your phone! We appreciate your kind words regarding the assistance you received while reporting the incident and resetting your iPad. It's great to know that our team could help during this stressful situation.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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