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Vodafone UK - London Oxford St Experience Recensioni 

323
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TrustScore 5 su 5

4,9

Gestore di telefonia mobile
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Oxford Street Barratt House 341-349, W1C 2JE London, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The store is newly refurbished with two floors that are well lit and air conditioned. There is plenty of room downstairs and the help desks are nicely spread apart with comfortable seats which gives y... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Pradeep I would like to give a special thanks to Pradit at the Vodafone store on Oxford Street, near John Lewis. He is an outstanding professional and provided me with absolutely exceptiona... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently had the pleasure of being served by Safae at the Vodafone store on Oxford Street. She went above and beyond, providing exceptional customer service. Safae took the time to understand our ne... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Thanks to two outstanding staff at the Vodafone Experience Store on 341 Oxford Street. Safae went above and beyond even without the manager present. She didn’t want me to wait, so she offered t... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Gestore di telefonia mobile
  2. Negozio di telefoni cellulari
  3. Internet provider
  4. Servizio di telefonia e internet
  5. Provider di servizi per le telecomunicazioni

Informazioni su Vodafone UK - London Oxford St Experience

Scritti dall'azienda

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informazioni di contatto

  • Oxford Street Barratt House 341-349, W1C 2JE, London, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

323 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(323)

41.608 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più
Valutata 5 stelle su 5

Rico good service gracias

Rico good service gracias

8 maggio 2025
Non scritta su invito
Logo di Vodafone UK - London Oxford St Experience

Risposta di Vodafone UK - London Oxford St Experience

Hey Aldo,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I had an experience with a lovely girl…

I had an experience with a lovely girl today named Hibba, she was smiling and very welcoming i went straight up to her with my queries and felt comfortable. She assisted me with my current phone plan and sorted out my issue with good energy

8 maggio 2025
Non scritta su invito
Logo di Vodafone UK - London Oxford St Experience

Risposta di Vodafone UK - London Oxford St Experience

Hey Hilary,

Thanks for the lovely review and fantastic support for Hibba.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service

Excellent service, quick and efficient. Hibba was extremely helpful with sorting out my account. A real asset to the team.

8 maggio 2025
Non scritta su invito
Logo di Vodafone UK - London Oxford St Experience

Risposta di Vodafone UK - London Oxford St Experience

Hey,

Thanks for the lovely review and fantastic support for Hibba.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The service was very nice by hamide,we…

The service was very nice by hamide,we got more options for data in order to pick exactly what we need for our short stay.
And of course I should mention the nice talk we had.
Overall, great service!

8 maggio 2025
Non scritta su invito
Logo di Vodafone UK - London Oxford St Experience

Risposta di Vodafone UK - London Oxford St Experience

Hey Gabriela,

Thanks for the lovely review and fantastic support for hamide.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Valutata 5 stelle su 5

Came to get a new phone

Came to get a new phone. Hibba was so helpful and amazing, ive been a frequent vodafone customer and have always had a pleasant experience however she exceeded my expectations. She was so informative on every question i had and had the kindest and most attentive approach to my requests. Her bubbly shining personality was one ill never forget, i highly reccomend approaching if visiting. Shes the girly with the thick bouncy hair🥰.

6 maggio 2025
Non scritta su invito
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Risposta di Vodafone UK - London Oxford St Experience

Hey Farah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

SIM card

I had a great experience with Hibba at Vodafone. She was incredibly helpful and efficient in resolving an issue I had with my SIM card. She explained everything clearly, was very patient, and made sure I left with everything working perfectly. Excellent customer service—thank you, Hibba!

6 maggio 2025
Non scritta su invito
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Risposta di Vodafone UK - London Oxford St Experience

Hey Neda,

Thanks for the lovely review and fantastic support for Hibba.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great customer service from Hamide

Great customer service from Hamide! Great deal

8 maggio 2025
Non scritta su invito
Logo di Vodafone UK - London Oxford St Experience

Risposta di Vodafone UK - London Oxford St Experience

Hey Harry,

Thanks for the lovely review and fantastic support for Hamide.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Went in to upgrade and got a good deal…

Went in to upgrade and got a good deal by Hamide

8 maggio 2025
Non scritta su invito
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Risposta di Vodafone UK - London Oxford St Experience

Hey Enis,

Thanks for the lovely review and fantastic support for Hamide.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service in store from Hamide

Great service in store from Hamide

8 maggio 2025
Non scritta su invito
Logo di Vodafone UK - London Oxford St Experience

Risposta di Vodafone UK - London Oxford St Experience

Hey there,

Thanks for the lovely review and fantastic support for Hamide.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thank you Rico for an amazing service

Thank you Rico for an amazing service

8 maggio 2025
Non scritta su invito
Logo di Vodafone UK - London Oxford St Experience

Risposta di Vodafone UK - London Oxford St Experience

Hey Stav,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Sahar was super amazing and very…

Sahar was super amazing and very helpful and patient. She has saved me a good deal of cash with new monthly plan. Please fast track her for promotion!
Many thanks

27 aprile 2025
Non scritta su invito
Logo di Vodafone UK - London Oxford St Experience

Risposta di Vodafone UK - London Oxford St Experience

Hey Adrian,
Thanks for the lovely review and fantastic support for Sahar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Good service

I came thus branch to get good advice and upgrade my phone suitable with my budget . Saba helped me . When I come here I was in bad mood . She had big smile and her lovely voice changed my mood straight away. I had my own business many years ago. I know what is the good staff mean . Saba loves her job, she knows very well her job, she has personality, she cares about customer and she is good teacher. She explained me everything clearly the way I will understand.
Thanks to her and thanks to Vodafone

23 aprile 2025
Non scritta su invito
Logo di Vodafone UK - London Oxford St Experience

Risposta di Vodafone UK - London Oxford St Experience

Hey Mahmut,

Thanks for the lovely review and fantastic support for Saba.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The service was great and Dina was very…

The service was great and Dina was very helpful.

21 aprile 2025
Non scritta su invito
Logo di Vodafone UK - London Oxford St Experience

Risposta di Vodafone UK - London Oxford St Experience

Hey Mario,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Safae

Safae - what a woman!!! saved my life today and has completely actually given me the will to live. no idea the impact she’s had on my life. give her a promotion YESTERDAY

5 aprile 2025
Non scritta su invito
Logo di Vodafone UK - London Oxford St Experience

Risposta di Vodafone UK - London Oxford St Experience

Hey Mergita,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

10/10 Brilliant

10/10 Brilliant, Levent solved all of our problems with ease 🙌

1 aprile 2025
Non scritta su invito
Logo di Vodafone UK - London Oxford St Experience

Risposta di Vodafone UK - London Oxford St Experience

Hey Floyd,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

i had a really good experience at the…

i had a really good experience at the oxford street branch. Laila, was my advisor and she was absolutely amazing. knowledgeable, friendly and most importantly patient with my indecisiveness and questions. she made things really clear. i’ll definitely remember my experience these and return

29 marzo 2025
Non scritta su invito
Logo di Vodafone UK - London Oxford St Experience

Risposta di Vodafone UK - London Oxford St Experience

Hey Rich,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 1 stelle su 5

Terrible attitude and customer service

I used the Oxford Street store in London . The assistant Brian who was assigned to me could not have been less helpful . He was disinterested to the point of rudeness and did not sort out the problem , but made it worse .
I shall be moving away from Vodafone as my provider .

21 marzo 2025
Non scritta su invito
Logo di Vodafone UK - London Oxford St Experience

Risposta di Vodafone UK - London Oxford St Experience

Hi Neil,

This isn't the experience we want for any of our customers. So that we can take some further details from you and feed this back internally, please message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Christian was very helpful and gave…

Christian was very helpful and gave great customer service

23 marzo 2025
Non scritta su invito
Logo di Vodafone UK - London Oxford St Experience

Risposta di Vodafone UK - London Oxford St Experience

Hi DK,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Great service by Sharik and Meza

Great service by Sharik and Meza! Very quick and professional. Could not have had a better customer experience. Give these guys a raise!

23 marzo 2025
Non scritta su invito
Logo di Vodafone UK - London Oxford St Experience

Risposta di Vodafone UK - London Oxford St Experience

Hi Ali,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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