The assistant was fantastic, she was able to talk through the whole process, which we understood. Jessica was very professional and efficient, they should be more people like her working in sal... Leggi di più
L'azienda ha risposto
454 Holloway Road, N7 6QA LONDON, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The assistant was fantastic, she was able to talk through the whole process, which we understood. Jessica was very professional and efficient, they should be more people like her working in sal... Leggi di più
L'azienda ha risposto
Jessica! She was new but extremely competent and very personable. She informed and advised me really well, asked for help from colleagues when she needed it and got the job done.
L'azienda ha risposto
Tahsin at Holloway Vodafone helped reassure me with my upgrade which I initially didn't want to do. But after him explaining everything clearly, I was convinced. Perfect customer service
L'azienda ha risposto
Those as the best customer experience I have ever had in mobile phone shop in 30 years. Tahsin and Amanauel are both fantastic giyd and I would recommend these are critical employees to keep as the... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
454 Holloway Road, N7 6QA, LONDON, Regno Unito
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Micaiah was very helpful and caring. Easy to talk to and explained everything in a way I could understand.

Risposta di Vodafone UK - London Holloway
The information and customer service given by Micaiah, was perfect. He explained everything I asked in detail.

Risposta di Vodafone UK - London Holloway
Received amazing service from Holloway Road Vodafone !
I upgraded my phone also took another number for my family!
Thank you

Risposta di Vodafone UK - London Holloway
Great and friendly experience with Aqib who advised me very well about different phone and sim options.
I would definitely recommend!

Risposta di Vodafone UK - London Holloway
I walked in the Holloway Road store and had good customer service by Vena who made the phone and plan deals clear to me.

Risposta di Vodafone UK - London Holloway
In mid-June I went to the Holloway road Vodafone to see what my options were to get a data plan while being abroad in Europe. Summer who is an employee at this store had me sign up for a two year data plan that included roaming data and minutes for my entire four months abroad. However I didn't have a UK bank account so she created me a UK wise account which is actually just a bank transferring app. Now two months later, Vodafone has contacted me to let me know that in addition to the monthly fee I pay for this two year contract that they will now charge me additional fees for using my data abroad (that again I already pay for). They said their TWO YEAR phone packages only last 62 days abroad which they failed to tell me when they had me sign up at the Holloway Road store. I would have never signed up if I knew this. I've requested to get out of this contract but they threatened me with additonal fees on top of the additional fees they want to charge me for being abroad in addition to the monhtly fee I already pay for having data abroad. They also told me I would have unlimited data abroad - this is no longer the case. They did a flip and switch so now on a Sunday morning I've had to call my lawyer to assist me in getting out of a contract that vodafone unethically and dishonestly had me sign up for. They knew they were in the wrong and even offered a 20 pound gift card which is not nearly enough to fix this. I want to cancel my contract but it seems I can't until my lawyer moves forward tomorrow. 0/10 stars. I do not recommend.

Risposta di Vodafone UK - London Holloway
Brilliant help from Aqib and Michiah today. Staff in Vodafone Holloway are excellent. Always professional and helpful. They really go above and beyond

Risposta di Vodafone UK - London Holloway
I had a fantastic experience with Amanuel and Venus — their customer service was truly exceptional! From the moment I reached out with my request, both of them were attentive, professional, and incredibly helpful. Amanuel took the time to fully understand what I needed, and Venus followed through with the same level of care and dedication.
Together, they made sure everything was handled smoothly and efficiently. It’s rare to come across such a responsive and thoughtful team, but they absolutely delivered. I’m extremely satisfied with how they fulfilled my request, and I wouldn’t hesitate to reach out to them again in the future. Highly recommend!

Risposta di Vodafone UK - London Holloway
Amanuel was amazing. So friendly and so willing to spend the time to get the best deal. I really enjoyed the conversation but also the professionalism of service. Thank you!

Risposta di Vodafone UK - London Holloway
Venus is amazing. The level was customer service she gave us was exemplary. I am so happy we chose vodafone and got her as our agent for setting up our service.

Risposta di Vodafone UK - London Holloway

Risposta di Vodafone UK - London Holloway
Amanuel, was a brilliant rep in the store this morning. Very friendly, professional and super helpful. He managed to get me a contract that’s perfectly suited for my needs! 5-star service!

Risposta di Vodafone UK - London Holloway
Sımple and easy !
venus ıs amazıng !
Thank you Hollow way road !

Risposta di Vodafone UK - London Holloway
Amanuel and Venus are very nice and helpful.
Thank you Holloway Road

Risposta di Vodafone UK - London Holloway
Great service, friendly and professional.
Really helpful

Risposta di Vodafone UK - London Holloway
Thank for helping me set up my my phone! Amanuel you have been great!

Risposta di Vodafone UK - London Holloway
The availability, patient and free open conversation with Ethel staff.

Risposta di Vodafone UK - London Holloway
Great and enjoyable.
Helpful team.
The manager done is great job.

Risposta di Vodafone UK - London Holloway
Wonderful man thanks abhishek for service

Risposta di Vodafone UK - London Holloway
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