Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Visited the store and Erin was a great help. She took time to make sure I found the right phone and airtime plan. She was very patient and helpful I would definitely recommend the store to others.
L'azienda ha risposto
Having no idea of how the new upgrade system and 5G plus worked, Erin took the time to explain everything thoroughly and made it all very simple. She is a credit to Vodafone
L'azienda ha risposto
Scott was incredibly helpful when I was updating my details after getting married. He went over and above to help ensuring all aspects of my account were fixed and was super friendly. Thank you!
L'azienda ha risposto
Dettagli dell'azienda
- Gestore di telefonia mobile
- Internet provider
- Negozio di telefoni cellulari
- Provider di servizi per le telecomunicazioni
- Servizio di telefonia e internet
Informazioni su Vodafone UK - Livingston
Scritti dall'azienda
Informazioni di contatto
Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, Regno Unito
5,0
Eccellente
358 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Scott was extremely helpful and good…
Scott was extremely helpful and good mannered throughout my visit he made sure I got a great deal and was very honest.
24 settembre 2026
Non scritta su invito
Risposta di Vodafone UK - Livingston
Hey Derek,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone upgrade
Visited the store and Erin was a great help. She took time to make sure I found the right phone and airtime plan. She was very patient and helpful I would definitely recommend the store to others.
24 settembre 2026
Non scritta su invito
Risposta di Vodafone UK - Livingston
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Perfect experience with Erin in…
Perfect experience with Erin in Livingston. Vodaphone needs more staff like her😊
22 settembre 2026
Non scritta su invito
Risposta di Vodafone UK - Livingston
Hey Isaac
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Having no idea of how the new upgrade…
Having no idea of how the new upgrade system and 5G plus worked, Erin took the time to explain everything thoroughly and made it all very simple. She is a credit to Vodafone
21 settembre 2026
Non scritta su invito
Risposta di Vodafone UK - Livingston
Hey C,
Thanks for the lovely review and fantastic support for Erin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Eleanor was a credit to the business
Eleanor was a credit to the business, very patient and understanding with questions, knowledgable and personable, highly recommend!
19 settembre 2026
Non scritta su invito
Risposta di Vodafone UK - Livingston
Hey Andrew,
Thanks for the lovely review and fantastic support for Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Erin was fabulous
Erin was fabulous. Sorted my technical issue and changed my contract. Best customer service experience I’ve had in a long time
18 settembre 2026
Non scritta su invito
Risposta di Vodafone UK - Livingston
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Scott Daniel was amazing and did great…
Scott Daniel was amazing and did great job today
16 settembre 2026
Non scritta su invito
Risposta di Vodafone UK - Livingston
Hey Dora,
Thanks for the lovely review and fantastic support for Scott Daniel. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent after purchase customer care…
Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happening again. Thank you from one very satisfied and grateful customer!
13 settembre 2026
Non scritta su invito
Risposta di Vodafone UK - Livingston
Hey Paul,
Thanks for the lovely review and fantastic support for Eleanor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Scott was incredibly helpful
Scott was incredibly helpful when I was updating my details after getting married. He went over and above to help ensuring all aspects of my account were fixed and was super friendly. Thank you!
11 settembre 2026
Non scritta su invito
Risposta di Vodafone UK - Livingston
Hey Keira,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Risposta di Vodafone UK - Livingston
Hi Craig. We really appreciate you sharing your positive experience with us. Thanks for the lovely feedback.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Thursday late afternoon once again I…
Thursday late afternoon once again I needed urgent help from vodaphone the shop in Livingston centre and Cameron was absolutely outstanding the compassion and kindness and service that this guy has given me is so worth more than a review he’s knowledgeable patient and empathetic due to issues that I had with a Wi-Fi Dongle which is needed 24/7 for my autistic nephew he fixed everything and it wasn’t straight forward due to personal reasons but I left the shop in tears because I was so overwhelmed once again with the service that this guy provided he needs to be given a bonus everyone needs a Cameron in their shop 100% focused and resolved within 5 minutes outstanding I salute you Cameron well done for everything you have done for me my sister nephew your one amazing person 💙
27 agosto 2026
Non scritta su invito
Risposta di Vodafone UK - Livingston
Hey Angela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Service
Went into store for answers to a couple of questions ended up with cheaper broadband and a new phone. We were assisted by the lovely Erin who was so knowledgeable explaining everything in a way we could understand , so friendly and helpful, great Customer service.
26 agosto 2026
Non scritta su invito
Risposta di Vodafone UK - Livingston
Hey Alison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Erin
Great customer service from Erin, extremely professional, very knowledgeable.
24 agosto 2026
Non scritta su invito
Risposta di Vodafone UK - Livingston
Hi Adrian, thank you so much for your wonderful review and the amazing support you’ve shown for Erin, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
What made the wait worthy
What made the wait worthy, was Erin, she was bright, chatty and very very pleasant. If only all customer facing people were like her.
19 agosto 2026
Non scritta su invito
Risposta di Vodafone UK - Livingston
Hey Mark,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Query and Upgrades
Helpful and and cheerful staff with sublime upselling skills. Walked in with a query and came out with upgrades that were cheaper than the current plan, jus lovely
14 agosto 2026
Non scritta su invito
Risposta di Vodafone UK - Livingston
Hey Owen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience in store
Great experience in store, I came in to speak about a very specific deal and Scott was able to help me get an even better deal than I thought I was going to be able to get.
12 agosto 2026
Non scritta su invito
Risposta di Vodafone UK - Livingston
Hey Amanda,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cammy and Scott = fantastic …
I visited the Livingston Vodafone store today, I was helped by Cammy and Scott, they were both really knowledgeable and extremely helpful, I had a small issue which they sorted out without delay, They are both a credit to the Vodafone team, I left happy and fully understanding of my issue. Which was actually my fault to start with, Cammy and Scott, great guys.
12 agosto 2026
Non scritta su invito
Risposta di Vodafone UK - Livingston
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hayley the rep was a credit to the…
Hayley the rep was a credit to the company,she was competent and thorough in her dealings with us,excellent customer service.
11 agosto 2026
Non scritta su invito
Risposta di Vodafone UK - Livingston
Hey Peter,
Thanks for the lovely review and fantastic support for Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cammy talked us through every stage of…
Cammy talked us through every stage of the process.
8 agosto 2026
Non scritta su invito
Risposta di Vodafone UK - Livingston
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cammy Livingston 5 stars!!
Great service! Came in with my phone out of contract, walked out with a new phone cheaper than what I am paying right now! Found Cammy very helpful, polite and informative. Would fully recommend Cammy to anyone.
7 agosto 2026
Non scritta su invito
Risposta di Vodafone UK - Livingston
Hey Kayleigh,
Thanks for the lovely review and fantastic support for Cammy. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.