Vodafone UK - Kilburn Recensioni 

184
TrustScore 5 su 5

4,9

156 High Road,Kilburn, NW6 4JD London, GB


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Valutata 5 stelle su 5

First of all, I would like to show my appreciation for today’s service. Shanice was really helpful this morning during her service. I sense I have been treated like royalty. Let’s say it was an ou... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Came in today with a customer service related issue that could only be resolved in store due to a theft. Was assisted by a "sales advisor" Vaishnavi. She was attentive, clear and outstandingly hel... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The Kilburn High Road Vodafone store is my regular place for help with SIMs, etc when I visit the UK. In September I went back for help reviving my outdated VOXI plan. The store is always busy. Abo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I visited the Vodafone store to renew my contract and discuss options. Zane, the gentleman who served me, was excellent. He was knowledgeable, spoke at the right speed and communicated clearly. He w... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 156 High Road,Kilburn, NW6 4JD, London, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

184 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(184)

39.826 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Patrick is an asset to Vodafone

Patrick was incredibly knowledgeable, helpful, polite and generally wonderful. What an asset to the Kilburn store amd Vodafone generally he is. He helped me navigate setting my son up with his own phone and connecting it to mine and was so patient and kind. He deserves a bonus!!

15 febbraio 2025
Non scritta su invito
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Risposta di Vodafone UK - Kilburn

Hi Judy,

Thanks for your review for Patrick. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Very good experience

Very good experience, very happy with my product and service from Srija.

25 gennaio 2025
Non scritta su invito
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Risposta di Vodafone UK - Kilburn

Hi Dexter,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great costumer service

Srija was so kind and helpful and answered my many questions in order to find the best plan for my needs!

15 gennaio 2025
Non scritta su invito
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Risposta di Vodafone UK - Kilburn

Hi Celia,

Thank you for your review for Srija. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service

Excellent service. Srija at Kilburn High Road helped me to switch my SIM into eSIM when I got stuck doing it myself. She also helped me to put another physical SIM into my phone and further named the numbers so that I can easily identify them. Thank you Srija for your kindness and patience. You are so great.

14 gennaio 2025
Non scritta su invito
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Risposta di Vodafone UK - Kilburn

Hi Mary,

This is lovely feedback for Srija. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Absolutely great service

Absolutely service. Extremely polite, professional and patient (I have no idea about telephones!). Thanks to everyone but n particular Nisary. Amazing!

11 gennaio 2025
Non scritta su invito
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Risposta di Vodafone UK - Kilburn

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Patrick is amazing and he is the best

I can't tell you how happy I am with Patrick at Vodafone Kilburn. He is the best advisor they have and I know I'm always in good hands when I come to him.
Vodafone please give him a payrise as he deserves it.

3 gennaio 2025
Non scritta su invito
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Risposta di Vodafone UK - Kilburn

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing customer service

Amazing customer service, Ms.Srija at kilburn branch at Vodaphone .thank tiu so much and have a lovely and wonderful New year 😀

28 dicembre 2024
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Risposta di Vodafone UK - Kilburn

Hello, Jamal,

It's great to hear about the positive experience which you had with Srija. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

A very satisfied customer

I am a Vodafone customer for many years and I have never been disappointed by their services. But my recent visit to their office in Kilburn High Street stands out due to Patrick one of the advisers there. His dedication to his work is outstanding. He is highly professional, very eloquent in his opinions, he is helpful, very kind and extremely patient. Patrick is a credit to your company!
Please kindly convey my gratitude to him

11 dicembre 2024
Non scritta su invito
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Risposta di Vodafone UK - Kilburn

Hey Stephania,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Srija was very helpful and…

Srija was very helpful and professional, 5 star service

10 dicembre 2024
Non scritta su invito
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Risposta di Vodafone UK - Kilburn

Hi Antonio. We appreciate your five star review! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Patrick and Ghazala were amazing help…

Patrick and Ghazala were amazing help and helped me get a phone

7 dicembre 2024
Non scritta su invito
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Risposta di Vodafone UK - Kilburn

Hi Hussein,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valutata 5 stelle su 5

Srija is a very kind woman and she gave…

Srija is a very kind woman and she gave us the best deal and aboud was very helpful he hleped us when we needed to because sometimes we don’t understand he tells us because we speak the same language.

30 novembre 2024
Non scritta su invito
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Risposta di Vodafone UK - Kilburn

Hi Kamel,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing service

Amazing service. Patrick was kind and helped me a lot with what I needed.
Highly recommended this store.

27 novembre 2024
Non scritta su invito
Logo di Vodafone UK - Kilburn

Risposta di Vodafone UK - Kilburn

Hi Giovanni,

This is lovely feedback for Patrick. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Kilburn Vodafone are fantastic

Kilburn Vodafone are fantastic. They are always so helpful in the shop. I went in to buy a new phone and left very happily. It's a pleasure to visit the store.

16 novembre 2024
Non scritta su invito
Logo di Vodafone UK - Kilburn

Risposta di Vodafone UK - Kilburn

Hi Antoinette,

Thank you for taking the time to leave us a 5 star review! We're glad you to hear you are happy with the new phone and the service level you received.

Thanks,
The Vodafone Social Media Team

Valutata 5 stelle su 5

Very knowledgeable

Very knowledgeable, friendly, and easy to deal with

12 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - Kilburn

Risposta di Vodafone UK - Kilburn

Hi Thomas,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

Thanks,
The Vodafone Social Media Team

Valutata 5 stelle su 5

Nisarg was best in providing all…

Nisarg was best in providing all information for broadband including the installation

11 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - Kilburn

Risposta di Vodafone UK - Kilburn

Hi Nilesh. Thank you for your review for Nisarg. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

My go-to Vodafone store

The Kilburn High Road Vodafone store is my regular place for help with SIMs, etc when I visit the UK. In September I went back for help reviving my outdated VOXI plan. The store is always busy. Aboud was in charge and handling everything well, working on two computers for two different customers, while giving verbal assistance to a coworker with a third, quite difficult client, all the while maintaining good humor. He handles everything with ease, efficiency, acumen, and civility. How he manages, I don't know. But he deserves a big pay rise. Aboud is brilliant.

19 settembre 2024
Non scritta su invito
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Risposta di Vodafone UK - Kilburn

Hi Marion,

This is lovely feedback for Aboud. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Great experience

Great experience! Patrick on kilburn high street was super helpful and fixed our issue super quick!

2 ottobre 2024
Non scritta su invito
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Risposta di Vodafone UK - Kilburn

Hi Maura,

Thanks for your review for Patrick. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

I'm very happy with excellent job that…

I'm very happy with excellent job that Patrick do for me thank you very much, he is the best advisor has

29 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Kilburn

Risposta di Vodafone UK - Kilburn

Hello, Abdo,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Manageress Shanice

Shanice the sales advisor should be a manageress. Absolutely professional on her job.

12 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Kilburn

Risposta di Vodafone UK - Kilburn

Hi Mr Sheen,

Thanks for your 5-star review for and kind words for Shanice. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Excellent service at Kilburn Vodafone

Patrick at the Kilburn store was absolutely amazing today. I came in with my sister who has learning difficulties. We needed quite a bit done, but he was extremely patient and caring. He explained everything and made her feel special, while dealing with lots of her questions. He's a credit to Vodafone.

12 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Kilburn

Risposta di Vodafone UK - Kilburn

Hi Fiona,

These are lovely kind words of feedback for Patrick. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

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