I received excellent customer service from Kyle at Vodafone Harrogate branch.On the 7th and 8th of August, i bought a new phone.He was extremely friendly, helpful and professional, and went above... Leggi di più
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Unit 4 , Victoria Centre, HG1 1AE Harrogate, GB
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I received excellent customer service from Kyle at Vodafone Harrogate branch.On the 7th and 8th of August, i bought a new phone.He was extremely friendly, helpful and professional, and went above... Leggi di più
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Hi I came in today and found Darius lovely and nice to see him here at Vodafone as I've been seeing him for years at Three and nice to see both networks working together under one place. He fou... Leggi di più
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Tom is an excellent assett to your company, he took the time to go through everything and didnt make me feel stupid for asking to many questions.
L'azienda ha risposto
Brilliant service from Darius. Helpful and found me a package at the right price. Well recommended.
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Scritti dall'azienda
Unit 4 , Victoria Centre, HG1 1AE, Harrogate, Regno Unito
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After a bad experience with Vodafone customer service I had to go into a Vodafone branch in Harrogate to resolve the problem. Tom and Cameron were brilliant. They found the route cause of the issue, explained the situation and my options to me, and rectified the error made by the service advisor. They were friendly, approachable, thorough and professional. Thank you both for your help!

Risposta di Vodafone UK - Harrogate
Excellent customer service very helpful and clear

Risposta di Vodafone UK - Harrogate

Risposta di Vodafone UK - Harrogate
Great experience with Cam in the Harrogate store. So supportive with my Mum who needed lots of patience and explanation. Thank you

Risposta di Vodafone UK - Harrogate
Superb, face to face contact with Tom from Harrogate shop. Upgrading to new phone. Explained everything simply & clearly. Very patient & helpful, as usual.

Risposta di Vodafone UK - Harrogate
Just been into the Harrogate store and Isaac was very helpful in sorting a new phone and sim for an electric gate. Would highly recommend

Risposta di Vodafone UK - Harrogate
I’ve had really great service from Jordan at Harrogate

Risposta di Vodafone UK - Harrogate
In a world with poor service , to have Tom from Harrogate was a breath of fresh air . He was amazing . The service was seamless. He was so professional, polite and nothing was too much effort. He was so good . An asset to vodaphone .
Nigel

Risposta di Vodafone UK - Harrogate
Dawn was outstanding yesterday and today. Nothing was too much trouble. Knowledgeable and keen to help without any pressure. The Harrogate store was welcoming all the staff helping everyone - a great atmosphere.

Risposta di Vodafone UK - Harrogate
I had problems finding my account to arrange Euro data roaming. Dawn couldn't access my account either. She persisted and, with Dan's help, discovered I was with a third party company. They helped me get back with Vodafone direct, get the data roaming - and reduce my monthly bill! They were fantastic in how they went about this and I'm very grateful.

Risposta di Vodafone UK - Harrogate
Really good customer service today.Dawn was excellent, so helpful and professional, and patient ! She is definitely an asset to Vodafone.Thanks so much Dawn 😁

Risposta di Vodafone UK - Harrogate
Dawn at the Harrogate store was very helpful in sorting out our package to add mobile plans onto our existing broadband and managed to fulfill all of our requirements.

Risposta di Vodafone UK - Harrogate
Tom’s been great! Answered any questions I had and made the process very simple. Top man

Risposta di Vodafone UK - Harrogate
Staff really helpful and looking for best offers for customer

Risposta di Vodafone UK - Harrogate
Great customer service and help with id verification

Risposta di Vodafone UK - Harrogate
Tom is an amazing professional, so many useful information we received that we did not even had to ask. Huge knowledge, kind, funny and most of all PROFESSIONAL.
Vodafone Harrogate=Tom
Top man

Risposta di Vodafone UK - Harrogate
I have been with Vodafone circa 20 years
And by far on my latest and previous upgrades Danny at Harrogate is above 1st class He just gets it he understands the customer needs and delivers a solution in a personable and professional manner When it’s said that someone goes the extra mile Danny goes the extra 10 miles
Thank you Danny yet again from Mark E

Risposta di Vodafone UK - Harrogate
Dan and the team made the upgrade experience so easy making sure we got everything we need

Risposta di Vodafone UK - Harrogate
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