Vodafone UK - Harrogate Recensioni 

198
TrustScore 5 su 5

4,8

Unit 4 , Victoria Centre, HG1 1AE Harrogate, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I received excellent customer service from Kyle at Vodafone Harrogate branch.On the 7th and 8th of August, i bought a new phone.He was extremely friendly, helpful and professional, and went above... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Hi I came in today and found Darius lovely and nice to see him here at Vodafone as I've been seeing him for years at Three and nice to see both networks working together under one place. He fou... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tom is an excellent assett to your company, he took the time to go through everything and didnt make me feel stupid for asking to many questions.

L'azienda ha risposto

Valutata 5 stelle su 5

Brilliant service from Darius. Helpful and found me a package at the right price. Well recommended.

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • Unit 4 , Victoria Centre, HG1 1AE, Harrogate, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

198 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(198)

42.251 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Thank you Tom & Cameron. You are appreciated!

After a bad experience with Vodafone customer service I had to go into a Vodafone branch in Harrogate to resolve the problem. Tom and Cameron were brilliant. They found the route cause of the issue, explained the situation and my options to me, and rectified the error made by the service advisor. They were friendly, approachable, thorough and professional. Thank you both for your help!

4 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Harrogate

Risposta di Vodafone UK - Harrogate

Hey Mina,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent customer service very helpful…

Excellent customer service very helpful and clear

10 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Harrogate

Risposta di Vodafone UK - Harrogate

Hey Susan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tom was very helpful

8 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Harrogate

Risposta di Vodafone UK - Harrogate

Hey Dan,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tom was very helpful.

Tom was very helpful.

7 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Harrogate

Risposta di Vodafone UK - Harrogate

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great experience with Cam

Great experience with Cam in the Harrogate store. So supportive with my Mum who needed lots of patience and explanation. Thank you

7 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Harrogate

Risposta di Vodafone UK - Harrogate

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Harrogate shop visit

Superb, face to face contact with Tom from Harrogate shop. Upgrading to new phone. Explained everything simply & clearly. Very patient & helpful, as usual.

27 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Harrogate

Risposta di Vodafone UK - Harrogate

Hey Michael,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Just been into the Harrogate store and…

Just been into the Harrogate store and Isaac was very helpful in sorting a new phone and sim for an electric gate. Would highly recommend

21 marzo 2025
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Logo di Vodafone UK - Harrogate

Risposta di Vodafone UK - Harrogate

Hi David,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

I’ve had really great service from…

I’ve had really great service from Jordan at Harrogate

20 febbraio 2025
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Logo di Vodafone UK - Harrogate

Risposta di Vodafone UK - Harrogate

Hi Helen,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Tom is Harrogate is amazing

In a world with poor service , to have Tom from Harrogate was a breath of fresh air . He was amazing . The service was seamless. He was so professional, polite and nothing was too much effort. He was so good . An asset to vodaphone .
Nigel

16 febbraio 2025
Non scritta su invito
Logo di Vodafone UK - Harrogate

Risposta di Vodafone UK - Harrogate

Hey Nigel, thanks for the awesome feedback for Tom 😊 All the best, The Vodafone Social Media Team

Valutata 5 stelle su 5

Harrogate store - brilliant Dawn was outstanding yesterday and…

Dawn was outstanding yesterday and today. Nothing was too much trouble. Knowledgeable and keen to help without any pressure. The Harrogate store was welcoming all the staff helping everyone - a great atmosphere.

15 febbraio 2025
Non scritta su invito
Logo di Vodafone UK - Harrogate

Risposta di Vodafone UK - Harrogate

Hi Nicholas, Thanks for your feedback for Dawn in Harrogate 😊 All the best, The Vodafone Social Media Team

Valutata 5 stelle su 5

Good service.

Good service.

15 febbraio 2025
Non scritta su invito
Logo di Vodafone UK - Harrogate

Risposta di Vodafone UK - Harrogate

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Brilliant service

I had problems finding my account to arrange Euro data roaming. Dawn couldn't access my account either. She persisted and, with Dan's help, discovered I was with a third party company. They helped me get back with Vodafone direct, get the data roaming - and reduce my monthly bill! They were fantastic in how they went about this and I'm very grateful.

7 febbraio 2025
Non scritta su invito
Logo di Vodafone UK - Harrogate

Risposta di Vodafone UK - Harrogate

Hi Norman,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Really good customer service today.Dawn…

Really good customer service today.Dawn was excellent, so helpful and professional, and patient ! She is definitely an asset to Vodafone.Thanks so much Dawn 😁

9 febbraio 2025
Non scritta su invito
Logo di Vodafone UK - Harrogate

Risposta di Vodafone UK - Harrogate

Hi Janet. Thank you for your review for Dawn. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

All round great experience

Dawn at the Harrogate store was very helpful in sorting out our package to add mobile plans onto our existing broadband and managed to fulfill all of our requirements.

8 febbraio 2025
Non scritta su invito
Logo di Vodafone UK - Harrogate

Risposta di Vodafone UK - Harrogate

Hi Sam. Thank you for your review for Dawn. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tom’s been great!

Tom’s been great! Answered any questions I had and made the process very simple. Top man

20 gennaio 2025
Non scritta su invito
Logo di Vodafone UK - Harrogate

Risposta di Vodafone UK - Harrogate

Hello, Isaac,

It's always our aim to provide a helpful service, so it's great to hear that Tom delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service

Staff really helpful and looking for best offers for customer

19 gennaio 2025
Non scritta su invito
Logo di Vodafone UK - Harrogate

Risposta di Vodafone UK - Harrogate

Hello, Helen,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great customer service and help with id…

Great customer service and help with id verification

16 gennaio 2025
Non scritta su invito
Logo di Vodafone UK - Harrogate

Risposta di Vodafone UK - Harrogate

Thanks for your five star review, Kailum. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Tom is an amazing professional

Tom is an amazing professional, so many useful information we received that we did not even had to ask. Huge knowledge, kind, funny and most of all PROFESSIONAL.
Vodafone Harrogate=Tom
Top man

30 dicembre 2024
Non scritta su invito
Logo di Vodafone UK - Harrogate

Risposta di Vodafone UK - Harrogate

Hi Kadrije. Thank you for your review for Tom. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Danny @Harrogate is a Legend

I have been with Vodafone circa 20 years
And by far on my latest and previous upgrades Danny at Harrogate is above 1st class He just gets it he understands the customer needs and delivers a solution in a personable and professional manner When it’s said that someone goes the extra mile Danny goes the extra 10 miles
Thank you Danny yet again from Mark E

24 dicembre 2024
Non scritta su invito
Logo di Vodafone UK - Harrogate

Risposta di Vodafone UK - Harrogate

Hi Mark. Thank you for your review for Danny. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fantastic team

Dan and the team made the upgrade experience so easy making sure we got everything we need

24 dicembre 2024
Non scritta su invito
Logo di Vodafone UK - Harrogate

Risposta di Vodafone UK - Harrogate

Hi Thomas. Thank you for your review for Dan and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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