Ab and Mo were well informed and enthusiastic. Abs offered me a better deal for my internet and sorted my new Samsung fold phone. Mo is calm and friendly coupled with Abs energetic personality. Make a... Leggi di più
L'azienda ha risposto
Sede
Cambia sede397-399 Mare Street, E8 1HY LONDON, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Ashley was a very helpful person and very patiant with my query. He also helped solve the problem.
L'azienda ha risposto
I have been using Vodafone for 13 years. Normally I Use the store at Mare Street, Hackney. The reason being is that the accessibility and customer service suits me. There have been a couple o... Leggi di più
L'azienda ha risposto
I’m an international student who needed to set up a UK number. Nikki helped me figure out the best plan for me so that I could keep my international number and pay as little as possible for my new pla... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Gestore di telefonia mobile
- Negozio di telefoni cellulari
- Internet provider
- Servizio di telefonia e internet
- Provider di servizi per le telecomunicazioni
Informazioni su Vodafone UK - Hackney
Scritti dall'azienda
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informazioni di contatto
397-399 Mare Street, E8 1HY, LONDON, Regno Unito
4,8
Eccellente
107 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Everytime I come to this store I…
Everytime I come to this store I receive the highest quality service.
I’d like to thank Abs and Ashley from the mare street branch.
9 giugno 2026
Non scritta su invito
Risposta di Vodafone UK - Hackney
Hey Ikhra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Ashley was a very helpful person and…
Ashley was a very helpful person and very patiant with my query. He also helped solve the problem.
9 giugno 2026
Non scritta su invito
Risposta di Vodafone UK - Hackney
Hey Olimpia,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
When I was in big trouble they took…
When I was in big trouble they took time to help me out.
9 giugno 2026
Non scritta su invito
Risposta di Vodafone UK - Hackney
Hey Douglas,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Abs is very helpful highly recommended
7 giugno 2026
Non scritta su invito
Risposta di Vodafone UK - Hackney
Hey Sercan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
umesh has been very polite
umesh has been very polite, calm and professional
4 giugno 2026
Non scritta su invito
Risposta di Vodafone UK - Hackney
Hey Mehmet,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Umesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mohamed’s customer service was…
Mohamed’s customer service was outstanding and he went above and beyond to solve all the problems I had
24 maggio 2026
Non scritta su invito
Risposta di Vodafone UK - Hackney
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
abs was super helpful and lovely
abs was super helpful and lovely! definitely recommend
11 maggio 2026
Non scritta su invito
Risposta di Vodafone UK - Hackney
Hey Emme,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful. I moved back from overseas and they helped me re activate and get my old phone number back!
6 maggio 2026
Non scritta su invito
Risposta di Vodafone UK - Hackney
Hey Tom,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2l
Thanks again,
Vodafone Social Media Team
Very helpful and quick service
Very helpful and quick service - Ihab was great. Thanks!
4 maggio 2026
Non scritta su invito
Risposta di Vodafone UK - Hackney
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I recieved alot of help from Mohamed…
I recieved alot of help from Mohamed when getting my new phone. He was a great help 10/10
19 aprile 2026
Non scritta su invito
Risposta di Vodafone UK - Hackney
Hey Bruce,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Terrible experience.
I was robbed in London on the morning of the 8th of April. I had my phone and bank card stolen. I was on holiday and was due to return home that day.
I called into the hackney branch to try and get a replacement SIM at 9.30am. I had my driver's licence but no bank card which they told me I required.
I received no help whatsoever from the two members of staff there. I explained the situation, I had no access to money, travel documents or contact numbers. I had my licence with my name, face and address and despite the severity of my situation the staff showed no empathy or even interest in what I was telling them.
I then called at the Angel branch and explained the situation. I was immediately reassured by the staff there and within 40 mins had a replacement SIM, I purchased a new handset and was able to access money, documents and travel home.
Appalling level of service at hackney, borderline rude, utterly useless experience.
Don't bother unless it's an easy fix for these guys.
8 aprile 2026
Non scritta su invito
Risposta di Vodafone UK - Hackney
Hey David,
I’m really sorry to hear about what you went through, especially given the circumstances of being robbed while travelling. I completely understand how distressing that situation must have been, and I’m sorry for the way your visit to our Hackney store made you feel.
While our stores do have identification requirements in place for replacing SIM cards, I appreciate that this was an exceptional situation and that you were already under significant stress. It’s disappointing to hear that the service you received there lacked empathy or reassurance, and this isn’t the experience we want any of our customers to have.
I’m really pleased, however, that the team at our Angel store were able to support you quickly, get you connected again, and help you safely access your essentials and travel home. I’ll be sure to pass on your positive feedback to them.
If you’d like this experience at the Hackney store to be reviewed further, you can raise this as an official complaint so the appropriate team can look into it. You can speak directly with my team on Facebook at vodafone.uk/2Fpnah2, and we’ll be happy to help.
Thanks,
Vodafone Social Media Team
Risposta di Vodafone UK - Hackney
Hey Nazi,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Explained everything to me in a way I…
Explained everything to me in a way I can understand very helpful
8 aprile 2026
Non scritta su invito
Risposta di Vodafone UK - Hackney
Hey Ülger,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great communication with me even tho I…
Great communication with me even tho I was younger he showed great humility and really appreciated the work he did
2 aprile 2026
Non scritta su invito
Risposta di Vodafone UK - Hackney
Hey Kofi,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you guys
Thank you guys so much, Hackney Vodafone for great customer service
17 marzo 2026
Non scritta su invito
Risposta di Vodafone UK - Hackney
Hi ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Hackney —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Very quick and nice experience
Very quick and nice experience
The staff was respectful and helpful
13 marzo 2026
Non scritta su invito
Risposta di Vodafone UK - Hackney
Hey M,
Thanks for the lovely review and fantastic support for Vodafone.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Risposta di Vodafone UK - Hackney
Hey Leyla,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good service thanks
13 marzo 2026
Non scritta su invito
Risposta di Vodafone UK - Hackney
Hey Guyllaine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nicky is very friendly and…
Nicky is very friendly and exceptionally and all the staff are very receptive
16 febbraio 2026
Non scritta su invito
Risposta di Vodafone UK - Hackney
Hey Sam,
Thanks for the lovely review and fantastic support for Nicky.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent sales team
Ab and Mo were well informed and enthusiastic. Abs offered me a better deal for my internet and sorted my new Samsung fold phone. Mo is calm and friendly coupled with Abs energetic personality. Make a great sales team!!!
13 febbraio 2026
Non scritta su invito
Risposta di Vodafone UK - Hackney
Hey Sim,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.