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Vodafone UK - Falkirk Recensioni 

174
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TrustScore 5 su 5

4,8

Gestore di telefonia mobile
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84 High Street, FK1 1DD Falkirk, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Courtney and Zac went out of their way to help us set up a mobile broadband system after we had lost connection during a house move. Courtney very patiently explained everything in language we could u... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just been in at the Falkikr branch where we spoke with the store manager Kenny ? ( I am not great with remembering names ) anyway Kenny was extremely informative regarding the max strength available... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went in store with questions about roaming when going away. Amazing service and let me know how to deal with it. Thanks gals!

L'azienda ha risposto

Valutata 5 stelle su 5

Always had such great customer service from Becca the assistant manager. Had many contracts set up via her fantastic work. Goes out of her way to get everything sorted for you. Sad to hear she's leavi... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Gestore di telefonia mobile
  2. Negozio di telefoni cellulari
  3. Internet provider
  4. Servizio di telefonia e internet
  5. Provider di servizi per le telecomunicazioni

Informazioni su Vodafone UK - Falkirk

Scritti dall'azienda

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informazioni di contatto

  • 84 High Street, FK1 1DD, Falkirk, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

174 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(174)

42.075 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più
Valutata 5 stelle su 5

Amazing service

Amazing service in the Falkirk store. Answered all questions and laid all the info out really clearly. Went away with a new phone on the day and fixed my problems on my old handset.

11 gennaio 2024
Non scritta su invito
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Risposta di Vodafone UK - Falkirk

Hey,

Thanks for the review and support for Falkirk store Alastair.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Customer service was outstanding

Customer service was outstanding, Cleo spoke through all my options and gave details about everything, very happy will be recommending to others.

28 dicembre 2023
Non scritta su invito
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Risposta di Vodafone UK - Falkirk

Hi Jay,

Thanks for your review, and feedback for Cleo. We appreciate it.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Wish to thank Dan for his patience and…

Wish to thank Dan for his patience and great service today

12 dicembre 2023
Non scritta su invito
Logo di Vodafone UK - Falkirk

Risposta di Vodafone UK - Falkirk

Hey Janis,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great customer service

Zachary was very friendly & knowledgeable.
He assisted my son with his new contract & phone.
I was impressed with his customer service.

11 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Falkirk

Risposta di Vodafone UK - Falkirk

Hi Liz,

Thanks for your review and your lovely words for Zachary! It's what we love to see :) If you ever need more help, just pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Valutata 5 stelle su 5

Zach top man very helpful 👍👍

11 novembre 2023
Non scritta su invito
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Risposta di Vodafone UK - Falkirk

Hi Paul,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Collected upgrade

Went in to collect my upgrade and Dan set it up no issues and thank you Zach for this awesome deal.

10 novembre 2023
Non scritta su invito
Logo di Vodafone UK - Falkirk

Risposta di Vodafone UK - Falkirk

Hi Craig,

Thank you for reviewing and sharing this feedback for Dan and Zach.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Top shop

Becca class as always and bubbly character, whoever trained her did an amazing job.

24 ottobre 2023
Non scritta su invito
Logo di Vodafone UK - Falkirk

Risposta di Vodafone UK - Falkirk

Hi Dan,

This is such an amazing review for Becca. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Fully explained each stage which I actually understood

Just been in at the Falkikr branch where we spoke with the store manager Kenny ? ( I am not great with remembering names ) anyway Kenny was extremely informative regarding the max strength available at our home for Broadband and discussed the layout and build of our house to help us decide what package was best for us. We have now changed from BT to Vodaphone who we have our mobile phones with and sue to the savings we were able to add on Apple TV.
I am normally bamboozled with info when it comes to tech but he spoke clearly and progressively through each stage of the process. Delighted with the service we received

21 ottobre 2023
Non scritta su invito
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Risposta di Vodafone UK - Falkirk

Hey Elsa,

Thanks for letting us know what an amazing job Kenny did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing customer service

Amazing customer service, Becca is a credit to the store

2 ottobre 2023
Non scritta su invito
Logo di Vodafone UK - Falkirk

Risposta di Vodafone UK - Falkirk

Hey Naomi,

Thanks for letting us know what an amazing job Becca did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great Service 5*****

Becca was very attentive and knowledgeable and made the process so easy, 5*

30 settembre 2023
Non scritta su invito
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Risposta di Vodafone UK - Falkirk

Hey Lesley,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Sad to see the best staff go

Always had such great customer service from Becca the assistant manager. Had many contracts set up via her fantastic work. Goes out of her way to get everything sorted for you. Sad to hear she's leaving Falkirk store, hope everyone in there can work up to her standards!

19 settembre 2023
Non scritta su invito
Logo di Vodafone UK - Falkirk

Risposta di Vodafone UK - Falkirk

Hi Daniel.

Thank you for taking the time to review, and sharing your kind words for Becca. We're pleased to hear the positive impact she's left.

Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Friendly

Friendly, informative. Felt very comfortable

4 settembre 2023
Non scritta su invito
Logo di Vodafone UK - Falkirk

Risposta di Vodafone UK - Falkirk

Hi Margaret. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Rebecca has been more than helpful

Rebecca has been more than helpful. Answered all my questions. Very nice.

4 settembre 2023
Non scritta su invito
Logo di Vodafone UK - Falkirk

Risposta di Vodafone UK - Falkirk

Hey Wallace,

Thanks for taking the time to review and share your feedback with us! We appreciate it. We're really pleased to hear the experience you had in our store, and how Rebecca has been able to help you.

If you ever require help, pop us over a message on a Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

10 out of 10 for the help Alyesha gave…

10 out of 10 for the help Alyesha gave me

7 agosto 2023
Non scritta su invito
Logo di Vodafone UK - Falkirk

Risposta di Vodafone UK - Falkirk

Hi Charles,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fab Assistant

Becca has helped me before in the past and is always happy to help and explains things in a way that is simple to understand.

4 agosto 2023
Non scritta su invito
Logo di Vodafone UK - Falkirk

Risposta di Vodafone UK - Falkirk

Hey Stevi,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Zak and Becca were great in the shop

30 luglio 2023
Non scritta su invito
Logo di Vodafone UK - Falkirk

Risposta di Vodafone UK - Falkirk

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Have called in today at your Falkirk…

Have called in today at your Falkirk branch and very pleased with help received from Beccy sorting me a tablet out 10 out of 10 for customer service

29 luglio 2023
Non scritta su invito
Logo di Vodafone UK - Falkirk

Risposta di Vodafone UK - Falkirk

Hey Caroline,

Thanks for the lovely review and fantastic support for Beccy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Staff make the deference

Becca helped us,
Very friendly and helpful.
Very informative and gave us the wide picture so we could understand our options
Thank you

28 luglio 2023
Non scritta su invito
Logo di Vodafone UK - Falkirk

Risposta di Vodafone UK - Falkirk

Hey William,

Thanks for the lovely review and fantastic support for Becca.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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