Vodafone UK - Eastbourne Recensioni 

240
TrustScore 5 su 5

4,9

Unit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Mark at the Eastbourne shop was super helpful and made it super easy, highly recommend

L'azienda ha risposto

Valutata 5 stelle su 5

From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and conce... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lewis at the Eastbourne store was of great help today. He showed me different ways to save money on my phone and broadband which was fantastic. Although the systems are slow he managed to get through... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

240 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(240)

40.120 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Painless experience in store

Painless experience in store, highly recommend.

19 dicembre 2024
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hi Angus,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Warm and welcoming staff

Warm and welcoming staff, tidy and warm store, what's not to like? Staff listened to my questions and queries and took the time to go through everything, 10/10

19 dicembre 2024
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hi Harry,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Fast and efficient service

Fast and efficient service. Explained all the available options open to me.
Transfer service was also offered.
Good deals on Black Friday worth waiting for incase you're looking for an upgrade.
Recommended.

1 dicembre 2024
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hi Jeremy. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service

Reece and Thomas served me today. They were extremely helpful and so kind!

17 novembre 2024
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I came to buy a new phone

I came to buy a new phone, reluctantly and was greeted by Thomas. He was very kind, reassuring and never once did I feel pressured. Excellent customer service. Thank you

13 novembre 2024
Non scritta su invito
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Risposta di Vodafone UK - Eastbourne

HI Carrie,

This is lovely feedback for Thomas. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Thomas was very good and helpful also…

Thomas was very good and helpful also transferred data from old phone to new

9 novembre 2024
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hi Jean,

It's great to hear about your recent experience and feedback for Thomas, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Great service. Spent a lot of time to get the right…

Thomas in the Eastbourne store spent a lot of time to get the right deal for me. Very happy with the service. Thank you.

3 novembre 2024
Non scritta su invito
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Risposta di Vodafone UK - Eastbourne

Hey,

Thanks for letting us know what an amazing job Thomas in our Eastbourne store did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thomas has been really helpful ingiving…

Thomas has been really helpful ingiving me different options to choose. He really helped me into find the perfect option contract fit for my needs overseas.
Very nice manners and knowlegable in the job he's doing!!
Thanks a lot!

1 novembre 2024
Non scritta su invito
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Risposta di Vodafone UK - Eastbourne

Hi Emanuela, thanks for reaching out about the amazing service offered by Thomas earlier today.
All the best, The Vodafone Social Media Team

Valutata 5 stelle su 5

Great service from Jamie

28 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hi Grant,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valutata 5 stelle su 5

Thomas at the Eastbourne store pulled…

Thomas at the Eastbourne store pulled put all the stops to get us set up with unlimite mobile wifi and three mobile phones. Keep up the great work.

12 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thomas

Thomas was very helpful.
Explained everything .
Very polite and friendly
Helped to upgrade and sort extra iPad for me .

10 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hi Ali,

This is lovely feedback for Thomas. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Amazing customer service from the…

Amazing customer service from the lovely Thomas today! Patient, kind and so helpful. Got everything done quickly even with a couple laughs. 👍

3 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hi Rosey,

This is lovely feedback for Thomas. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Thomas helped me with my phone

Thomas helped me with my phone, thank you so much for clearing my phone from nonsense

2 ottobre 2024
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hi Joan,

Thank you for taking the time to leave us a 5 star review and the feedback about Thomas great customer service.

Thanks,
The Vodafone Social Media Team

Valutata 5 stelle su 5

From the very start of my visit to…

From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and concerns. He was able to give me the best service and I highly commend him. He deserves every success in his future career. Thank you.

26 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hey Heather,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I commend very highly Harvey at…

I commend very highly Harvey at Vodafone in Eastbourne for the great service he gave to me this afternoon.
His kind patience and noticeable good character was very evident. I wish him great success in his career in the future.

26 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hey Brenda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thomas was fantastic helping us upgrade…

Thomas was fantastic helping us upgrade to a new phone. Patient and knowledgeable. Thank you

14 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hi Sally-Ann,

Thanks for your review for Thomas. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Great service and cheap price

14 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hey Jeremiah,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Knowledgeable staff

Went into local shop to ask re roaming and Beth was amazing. Knew exactly what I needed to know and specific information for the country without needing to look it up! So easy 🤩

13 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hey there,

Thanks for letting us know what an amazing job Beth did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Jayme was great

Jayme was great
He made us feel very reassured we picked the right price plan package

Thank you

12 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hi Claire,

What super feedback for Jayme! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Tom was above and beyond helpful he…

Tom was above and beyond helpful he deserves a raise sooner rather than later and definitely management material! Joking aside can't fault the service provided today.

11 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hi Carol,

These are lovely kind words of feedback for Tom. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

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