Vodafone UK - Eastbourne Recensioni 

236
TrustScore 5 su 5

4,9

Unit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We came into store with quite a mission for staff! Knew it would be time consuming for them but I never felt like it was a bother. Staff went above and beyond to help us and nothing felt like a proble... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought two phones. Genevieve set up my phones. She was professional, helpful and friendly. Although not everything on my phones worked she made feel she cared about what she was doing and I left f... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and conce... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

236 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(236)

40.969 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amazing customer service from Charlie

Amazing customer service from Charlie! The best ever🤓

6 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hey Rebecca,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Quick informative service

Quick informative service

1 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hey Deby,

Thanks for the lovely review and fantastic support for team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Lewis was super helpful!

1 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Charlie was very helpful.

Charlie was very helpful.

1 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hey Barbara,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful

Very helpful. Great deal

1 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hey Sophie,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very good service from Lewis.

Very good service from Lewis.
Came into the branch to renew my phone contract and got broadband also saving us money.
Thank you Lewis.

1 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hey Andy,

Thanks for the lovely review and fantastic support for Lewis.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service…

We were served by Lewis who was very helpful and saved us a fortune

1 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hey Diana,
Thanks for the lovely review and fantastic support for Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Mark and Josh were great and got me a…

Mark and Josh were great and got me a fantastic deal!

27 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hey Cally,

Thanks for the lovely review and fantastic support for Mark and Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very knowledgeable team!

Excellent service as always at Vodafone Eastbourne, Mark and Lewis made my upgrade experience super easy and got me a great deal on my new phone!

22 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hey Leanne,

Thanks for the lovely review and fantastic support for Mark and Lewis. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

We came into store with quite a mission…

We came into store with quite a mission for staff! Knew it would be time consuming for them but I never felt like it was a bother. Staff went above and beyond to help us and nothing felt like a problem. Lewis and Charlie were patient and kind.

25 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hey Giggs,

Thanks for the lovely review and fantastic support for Lewis and Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Super service from Lewis and the team 👍🏻

Super service Lewis

25 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hey Steve,
Thanks for the lovely review and fantastic support for Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The Team there in Eastbourne Office are…

The Team there in Eastbourne Office are great and understandable. Keep it up great job.

4 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Lewis was simply amazing.had a wealth…

Lewis was simply amazing.had a wealth of experience and knowledge.really helpful

18 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hey Olamide,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service from Vodafone Eastbourne.I was upgraded by Genevieve who made the process very seamless and easy and was a great example of service with a smile!

6 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hey Nigel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Despite having to go back to vodaphone…

Despite having to go back to vodaphone store due to on going issues with my phone the service that I recevied was outstanding Mark the retail manager was very helpful aswell as Gen really impressed

9 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

GENEVIEVE

GENEVIEVE
SHE IS VERY POLITE smiling funny she help a lot and most she is quickly

8 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hey Alexandra,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great Service

Very good customer service Mark dealt with our broadband issue and helped set up a new full fibre WiFi for cheaper than the original deal we had with EE.

5 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hey Charlie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I bought two phones. Genevieve 10 Joshua 0.

I bought two phones.
Genevieve set up my phones. She was professional, helpful and friendly. Although not everything on my phones worked she made feel she cared about what she was doing and I left feeling I had had great service.
Conversely, when I returned the next day with questions about outstanding set up issues, the store manager (Joshua) was terse, unfriendly and demonstrated little technical knowledge of my phones. His suggestion was I go away and complete a system update and see how it is then. This may have been good advice but the way in which it was delivered made me feel I was a nuisance and I was wasting his time. If customer care is part of his job Joshua needs significant training and attitude adjustment. I was left feeling I would never return to Vodafone if there are 'Joshuas' employed there.

1 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hey Michael,

Thanks for the lovely review and fantastic support for Genevieve. I regret to learn about your recent experience with one of the store managers and sincerely apologize for any inconvenience this may have caused.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Lewis was super helpful sorted exactly…

Lewis was super helpful sorted exactly what i needed, no hard sell just what i wanted. Thanks

16 maggio 2026
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hey Adrian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful and saved us money

Very helpful and saved us money

7 maggio 2026
Non scritta su invito
Logo di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Hey Ian,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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