We came into store with quite a mission for staff! Knew it would be time consuming for them but I never felt like it was a bother. Staff went above and beyond to help us and nothing felt like a proble... Leggi di più
L'azienda ha risposto
Unit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB
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We came into store with quite a mission for staff! Knew it would be time consuming for them but I never felt like it was a bother. Staff went above and beyond to help us and nothing felt like a proble... Leggi di più
L'azienda ha risposto
I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... Leggi di più
L'azienda ha risposto
I bought two phones. Genevieve set up my phones. She was professional, helpful and friendly. Although not everything on my phones worked she made feel she cared about what she was doing and I left f... Leggi di più
L'azienda ha risposto
From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and conce... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, Regno Unito
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Amazing customer service from Charlie! The best ever🤓

Risposta di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne
Very good service from Lewis.
Came into the branch to renew my phone contract and got broadband also saving us money.
Thank you Lewis.

Risposta di Vodafone UK - Eastbourne
We were served by Lewis who was very helpful and saved us a fortune

Risposta di Vodafone UK - Eastbourne
Mark and Josh were great and got me a fantastic deal!

Risposta di Vodafone UK - Eastbourne
Excellent service as always at Vodafone Eastbourne, Mark and Lewis made my upgrade experience super easy and got me a great deal on my new phone!

Risposta di Vodafone UK - Eastbourne
We came into store with quite a mission for staff! Knew it would be time consuming for them but I never felt like it was a bother. Staff went above and beyond to help us and nothing felt like a problem. Lewis and Charlie were patient and kind.

Risposta di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne
The Team there in Eastbourne Office are great and understandable. Keep it up great job.

Risposta di Vodafone UK - Eastbourne
Lewis was simply amazing.had a wealth of experience and knowledge.really helpful

Risposta di Vodafone UK - Eastbourne
Excellent customer service from Vodafone Eastbourne.I was upgraded by Genevieve who made the process very seamless and easy and was a great example of service with a smile!

Risposta di Vodafone UK - Eastbourne
Despite having to go back to vodaphone store due to on going issues with my phone the service that I recevied was outstanding Mark the retail manager was very helpful aswell as Gen really impressed

Risposta di Vodafone UK - Eastbourne
GENEVIEVE
SHE IS VERY POLITE smiling funny she help a lot and most she is quickly

Risposta di Vodafone UK - Eastbourne
Very good customer service Mark dealt with our broadband issue and helped set up a new full fibre WiFi for cheaper than the original deal we had with EE.

Risposta di Vodafone UK - Eastbourne
I bought two phones.
Genevieve set up my phones. She was professional, helpful and friendly. Although not everything on my phones worked she made feel she cared about what she was doing and I left feeling I had had great service.
Conversely, when I returned the next day with questions about outstanding set up issues, the store manager (Joshua) was terse, unfriendly and demonstrated little technical knowledge of my phones. His suggestion was I go away and complete a system update and see how it is then. This may have been good advice but the way in which it was delivered made me feel I was a nuisance and I was wasting his time. If customer care is part of his job Joshua needs significant training and attitude adjustment. I was left feeling I would never return to Vodafone if there are 'Joshuas' employed there.

Risposta di Vodafone UK - Eastbourne
Lewis was super helpful sorted exactly what i needed, no hard sell just what i wanted. Thanks

Risposta di Vodafone UK - Eastbourne

Risposta di Vodafone UK - Eastbourne
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