Vodafone UK - Durham Recensioni 

149
TrustScore 4.5 su 5

4,7

33 Silver Street, DH1 3RD Durham, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Macauley and Keith went above and beyond to support me when discussing my options . I was given a fantastic discount and they were so helpful in actually helping me set up The new phone. Really. he... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Helpful and Patient Staff I just spent an hour and a half with Ryan in the Durham branch of Vodafone and 3. He managed to sort out my accounts with 3 and looked carefully into the right contracts for... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I came into store not long before they were due to close but they were so helpful. They answered all of my questions, showed me the products and explained everything to me clearly. They spen... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Mcauley at Durham Vodafone was super helpful with my contract today. One of the most genuine people I’ve met. I overheard him speaking to another customer whilst I was having a look around and I was v... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 33 Silver Street, DH1 3RD, Durham, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

149 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(149)

41.572 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Really helpful employees and clear…

Really helpful employees and clear instructions

1 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hey Aaron,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff and a smooth process to upgrade our phones. Thank you Taz.

7 agosto 2025
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Good service and sweet kind warm heart…

Good service and sweet kind warm heart ,Keith

10 settembre 2025
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very Happy and helpful Happy with the…

Very Happy and helpful Happy with the service thanks Taz.

9 settembre 2025
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hi Joan,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Best service in the world with…

Best service in the world with Rebecca...saved £200.00 a year...changed to a new Samsung galaxy a56 5g...dont have to worry with my 2.5yr old Samsung...very..very..freindly team at durham shop...

3 settembre 2025
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

We're happy to hear that you had such a positive experience.

If you ever need anything, just reach out to us on Social Media via Facebook or Instagram.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Such a welcoming atmosphere and taz was…

Such a welcoming atmosphere and taz was very helpful as soon as I walked through door and got me sorted straight away

28 agosto 2025
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Aisha was a complete star

Aisha was a complete star, and went above beyond to to help me, she is a credit to coaches and is due a pay rise

11 agosto 2025
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hi Tom,

Thank you so much for your wonderful review and the amazing support you’ve shown for Aisha —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great experience and quick set up

6 agosto 2025
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hey Gericho,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent experience all round at the…

Excellent experience all round at the Vodafone shop in Durham, had an issue with an order we placed on line so went to the shop and Keith looked after us, he gave options and advice to get round our order issue and I still walked out with the new phone that I wanted.
Professional and very good at his job, I will go into the shop now instead of going online, great team.

5 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hey Lee,

Thanks for the lovely review and fantastic support for Keith.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great staff who go the extra mile to support/help you

I called into Durham City branch to sort an issue out with my account , and met with Aisha, who was very friendly, helpful and professional with both me , and my issue - nothing was too much trouble for her and she is a credit to Vodafone as a company.
It makes such a change to deal with someone who genuinely wants to help - and does it so well - Thank you so much Aisha !

4 luglio 2025
Non scritta su invito
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Risposta di Vodafone UK - Durham

Hey Kenny,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Aisha Javed is magic

4 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hi Henry,

Thank you so much for your wonderful review and the amazing support you’ve shown for Aisha —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Taz was very patient and helpful

Taz was very patient and helpful
He went through all the necessary and relevant details and we got out work done ie buying a new phone and returning our old

16 giugno 2025
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hi Mohamed. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Aisha - Vodaphone durham

Excellent customer service from Aisha in Durham store.
Solved issue of returning old phone when send out envelope wouldn’t work.

2 giugno 2025
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hey Elaine,

Thanks for the lovely review and fantastic support for Aisha.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Taz was brilliant

Taz was brilliant, saved me having to get a new phone en saved money on my sim. Super friendly and professional, thanks so much for your advice 👍🏻

2 giugno 2025
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hey Charlotte,

Thanks for the lovely review and fantastic support for Taz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful and saved me a few quid

Very helpful and saved me a few quid

15 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hey Mark,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Today

Today , a staff member at the Vodafone shop helped me a lot. Her name was Aisha. She was very patient, kind, helpful, and provided sincere assistance and guidance.

5 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hey Qudus,

Thanks for the lovely review and fantastic support for Aisha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Ellie was great in every way

Ellie was great in every way. Knowledgeable, efficient, professional and kind. Thank you Ellie!

2 maggio 2025
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hey Daniel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Hannah provided an excellent service

Hannah provided an excellent service. She understood exactly what was required and was patient and understanding. The issue was addressed confidently, efficiently and with much appreciated humour. Really impressed.

24 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hey Jackie,

Thanks for the lovely review and fantastic support for Hannah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Helpful Aisha was amaxing

15 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hey Lynne

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Good service

Good service

15 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Durham

Risposta di Vodafone UK - Durham

Hey Brian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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