Vodafone UK - Dover Recensioni 

140
TrustScore 5 su 5

4,9

21 Biggin Street, CT16 1BH DOVER, GB


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Valutata 4 stelle su 5

Brish was very engaging when speaking with him and knowledgeable about products. He could answer my questions and completed the trade in process, which I had difficulty with when I traded in last time... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The store manager, Brish, went above and beyond to ensure that my wife’s new phone was up and working despite problems transferring data from her old faulty phone. It was a frustrating experience for... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Well popped in as couldn’t get through on phone last night thought I was having ongoing nightmare sorting out mobile WiFi. And the shop were brilliant sorted it all out Holly was very knowledgeable an... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I went in to ask for ASIM swap and left with the bonus of getting a very thorny issue with my new phone fixed that had been a big headache all week. Sam was an absolute star, offering to fix a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 21 Biggin Street, CT16 1BH, DOVER, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

140 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(140)

41.223 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amber and her co-worker was very…

Amber and her co-worker was very helpful and went above and beyond. Very happy

30 novembre 2024
Non scritta su invito
Logo di Vodafone UK - Dover

Risposta di Vodafone UK - Dover

Hi Daniel,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Zack provided great service

28 novembre 2024
Non scritta su invito
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Risposta di Vodafone UK - Dover

Hi John,

Thanks for sharing this review for Zac. We appreciate your support. We're here to help if you need anything in the future. You can reach us, by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Great local shop

Great local shop
Really knowledgeable helpful staff

21 novembre 2024
Non scritta su invito
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Risposta di Vodafone UK - Dover

Hi Lin,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

I came in knowing nothing but Sean and…

I came in knowing nothing but Sean and Elise at the Dover shop set me up perfectly. Thanks

12 novembre 2024
Non scritta su invito
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Risposta di Vodafone UK - Dover

Hi Brian,

Thanks for your 5-star review for Sean and Elise. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Zack helped Me with my transfer

Zack helped Me with my transfer, he was very patient, would definitely recommend

24 ottobre 2024
Non scritta su invito
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Risposta di Vodafone UK - Dover

Hi Janet. Thank you for your review for Zack. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Lisa & staff very helpful

Lisa & staff very helpful

16 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Dover

Risposta di Vodafone UK - Dover

Hello, Steve,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Dover Vodafone store.

Well what a joy to go into a store and make getting a new phone easy! Amber was brilliant. Very knowledgeable and made it easy to understand techie stuff!
Brilliant. Thank You!

14 settembre 2024
Non scritta su invito
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Risposta di Vodafone UK - Dover

Hi Sue,

This is lovely feedback for Amber. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Gee made our experience of switching to…

Gee made our experience of switching to Vodafone painless 5 * service many thanks

13 settembre 2024
Non scritta su invito
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Risposta di Vodafone UK - Dover

Thanks for your 5 star review, Barbara! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Amazingly helpful and pleasant

I am from London and was only staying in Deal for a few days. I went in because I thought I had a virus on my phone and Amber was so helpful and sorted it immediately. As the time was right I ended up changing my contract for a Talkmobile/Vodafone sim only which involved transferring my number of 25 years. I was very anxious because the transfer was delayed and I went into this store on two more occasions and everyone including Amber and Sean were very patient, professional and pleasant so that I stayed in Deal for extra days because I trusted them contrary to my past experiences in Wimbledon and other London stores. Many thanks once again.,

30 agosto 2024
Non scritta su invito
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Risposta di Vodafone UK - Dover

Hey ,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very polite and friendly

Very polite and friendly, answered all my questions and helped me with my upgrade to a new phone.

4 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Dover

Risposta di Vodafone UK - Dover

Hi Sarah,

This is a great review for our Dover store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Amber was very helpful thanks

Amber was very helpful thanks

3 settembre 2024
Non scritta su invito
Logo di Vodafone UK - Dover

Risposta di Vodafone UK - Dover

Hi Tony. Thank you for your review for Amber. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service from Zack in Dover …

Great service from Zack in Dover really helpful

21 agosto 2024
Non scritta su invito
Logo di Vodafone UK - Dover

Risposta di Vodafone UK - Dover

Hi Sadie. Thank you for your review for Zack. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Sean been very nice and helpful with…

Sean been very nice and helpful with the issue that my phone has since yesterday. Thank you very much for you help 🙏 I'm very happy to get my net back! 😊

6 agosto 2024
Non scritta su invito
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Risposta di Vodafone UK - Dover

Hi Karina,

Thanks for your review for Karina. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Very good experience

Very experienced, friendly and helpful staff

26 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Dover

Risposta di Vodafone UK - Dover

Hey Rosalind,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Zack was most helpful- thank you!

15 luglio 2024
Non scritta su invito
Logo di Vodafone UK - Dover

Risposta di Vodafone UK - Dover

Hi Shaun,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Zack has been helpful.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Valutata 5 stelle su 5

Wonderful service,by Zack

24 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Dover

Risposta di Vodafone UK - Dover

Hi Mary,

Thanks for the positive feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Awesome team here

Awesome team here, always so helpful and knowledgeable, wouldn't go anywhere else.thanks Sean!

20 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Dover

Risposta di Vodafone UK - Dover

Hi Jeanneke,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Zack was amazing

Zack was amazing, my phone was a mess and he sorted it out quickly and professionally in no time. Great service and a real good experience.

12 giugno 2024
Non scritta su invito
Logo di Vodafone UK - Dover

Risposta di Vodafone UK - Dover

Hi Stephen,

Thanks for taking your time to leave this review for Zack. It's great to hear your phone is back to normal.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Grate experience

Amazing staff got what I needed and so helpful could recommend them enough

31 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Dover

Risposta di Vodafone UK - Dover

Hi Jill,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Zack gave me great service and…

Zack gave me great service and transfered my data

1 maggio 2024
Non scritta su invito
Logo di Vodafone UK - Dover

Risposta di Vodafone UK - Dover

Hi Robert. Thank you for your review for Zack. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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