Vodafone UK - Dover Recensioni 131

TrustScore 5 su 5

4,9

21 Biggin Street, CT16 1BH DOVER, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Zack And Brad where very helpful with sorting out my new Mifi device, Answered all the questions I had and both were very informative, thank you

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic service form all colleagues in Dover Store. I always come here for any of my phone problems and boardband they are always friendly and happy to assist even if it makes them late finishin... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Brish was very engaging when speaking with him and knowledgeable about products. He could answer my questions and completed the trade in process, which I had difficulty with when I traded in last time... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The store manager, Brish, went above and beyond to ensure that my wife’s new phone was up and working despite problems transferring data from her old faulty phone. It was a frustrating experience for... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 21 Biggin Street, CT16 1BH, DOVER, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

131 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Zack very helpful member of staff…

Zack very helpful member of staff sorted out our issue very quickly and professionally highly recommended!

9 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Dover

Hey Teodor,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Zack And Brad where very helpful with…

Zack And Brad where very helpful with sorting out my new Mifi device, Answered all the questions I had and both were very informative, thank you

9 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Dover

Hey Sean,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fantastic service form all colleagues…

Fantastic service form all colleagues in Dover Store.

I always come here for any of my phone problems and boardband they are always friendly and happy to assist even if it makes them late finishing work. They make sure I get the best deal possible. Great service all round, polite and friendly staff.

15 aprile 2026
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Risposta di Vodafone UK - Dover

Hey Katie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service friendly informative and…

Great service friendly informative and helpful

1 aprile 2026
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Risposta di Vodafone UK - Dover

Hey Claire,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very happy with the service we received…

Very happy with the service we received today at the dover store

21 marzo 2026
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Risposta di Vodafone UK - Dover

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Bradley was unbelievable

Bradley was unbelievable, his customer service skills are out of this world, very friendly and approachable and he there was no messing about and got my upgrade sorted smoothly

7 marzo 2026
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Risposta di Vodafone UK - Dover

Hey Alfie,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Te

Valutata 5 stelle su 5

Great service from zac

7 marzo 2026
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Risposta di Vodafone UK - Dover

Hey Liam,

Thanks for the lovely review and fantastic support for Zac.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Zack

Zack, the agent, was extremely helpful in guiding us to renew our contract.

16 febbraio 2026
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Risposta di Vodafone UK - Dover

Hey Gordon,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Brilliant

Brilliant. Thanks Zac, you've been so helpful. Broadband and new mobile phone contract.

16 febbraio 2026
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Risposta di Vodafone UK - Dover

Hey Elaine,

Thanks for the lovely review and fantastic support for Zac.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Went in to store today to get some help…

Went in to store today to get some help with these adverts that keep spamming my phone.

Bradley instore sat down with Me and went through all these cleaning apps that I didn't download. Apparently they was what they said they was and started freezing up my phone.

Bradley managed to completely get rid of them for me and recommended some advice for future reference in how to not let this happen again. 10/10 recommended this store for there great customer service and will power to sort a very annoying situation

7 febbraio 2026
Non scritta su invito
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Risposta di Vodafone UK - Dover

Hey Jay,

Thanks for the lovely review and fantastic support for Bradley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very helpful and informative

Very helpful and informative, great customer service, happy to answer all questions, give recommendations and worked with my requests to get to a comfortable deal. Managed to pay off my old handset, upgrade to a new handset and upgrade my sim plan which I wouldn't have been able to do myself online

6 febbraio 2026
Non scritta su invito
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Risposta di Vodafone UK - Dover

Hey Hannah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Zack

Zack, provided amazing service.
Everytime i have issues with my phone zaxl always solves my problem

27 gennaio 2026
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Risposta di Vodafone UK - Dover

Hey Steve,

Thanks for the lovely review and fantastic support for Zack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Went into store yesterday to ask about…

Went into store yesterday to ask about home broadband options as I’m currently with star link but they charge an arm and a leg for there service.

The advisor inside Bradley managed to sort me out with a 910mpbs broadband for more than half the price of what I was paying for star link.

Quick and painless visit instore they make sure they understand all your needs and wants and get you sorted rapid!

Highly recommend the guys in there great little team they got and will be going back myself and advising friends and family to do the same for any future enquiries

8 gennaio 2026
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Risposta di Vodafone UK - Dover

Hi Jeremy,

Thank you so much for your wonderful review and the amazing support you’ve shown for Bradley—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Helpful staff member

Wasn’t sure what was going on with my phone went into store and Bradley helped

2 gennaio 2026
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Risposta di Vodafone UK - Dover

Hey Megan,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Bradley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Went in today like I always do to ask…

Went in today like I always do to ask my silly questions as I’m useless with technology and the lovely girl I think her name was Samantha and her colleague Brad weee extremely helpful and managed to fix my storage issue.

29 dicembre 2025
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Logo di Vodafone UK - Dover

Risposta di Vodafone UK - Dover

Hey Maureen,

Thanks for the lovely review and fantastic support for Samantha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Went into store today to upgrade my…

Went into store today to upgrade my phone as I was on a iPhone 7 and needed to upgrade.

Bradley who served me was absolutely brilliant he dealt with me accordingly and run me through all the upgrade costs and he much my future bill is going to cost and to my surprise he managed to get it cheaper than what I’m paying now!

Highly recommend the Dover Vodafone branch lovely group of guys and girls in there and definitely will be going back for any other questions or query’s I have.

29 dicembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Dover

Hey Jermain,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Zack in the Dover store was very polite…

Zack in the Dover store was very polite and explained everything in detail, very knowledgeable and helped me fix my bill so that I got a great deal

Happy to recommend the store because of him

16 dicembre 2025
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Risposta di Vodafone UK - Dover

Hey Jake,
 
Thanks for the lovely review and fantastic support for Zack.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service from Sean.

Excellent service from Sean.. went above and beyond beyond!!

14 novembre 2025
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Risposta di Vodafone UK - Dover

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

good work by the employee

The employee did a good job, he helped me change everything I wanted. I think he could have gotten a bonus, he fixed everything quickly. (Sean)

27 ottobre 2025
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Risposta di Vodafone UK - Dover

Hi. We're happy to hear that the employee delivered excellent service and efficiently addressed your needs. We appreciate your positive feedback and will certainly take note of your suggestion. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great staff in Dover shop

Sean and Zack have been wonderfully helpful to myself and my husband. They are assets to Vodafone

17 ottobre 2025
Non scritta su invito
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Risposta di Vodafone UK - Dover

Hi Christina. Thank you for your review for both Sean and Zack. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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