We went in the shop to have a better deal with our existing broadband account. Suki, managed to sort this for us despite having difficulties with the store’s online system. He managed to put us throug... Leggi di più
L'azienda ha risposto
21/23 The Pecinct, CV1 1DD Coventry, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We went in the shop to have a better deal with our existing broadband account. Suki, managed to sort this for us despite having difficulties with the store’s online system. He managed to put us throug... Leggi di più
L'azienda ha risposto
We came into Vodafone to explore upgrading my phone and a transition from O2. I’ve been an O2 customer for 15 years. Manoj was extremely helpful, he talked us through our options and made sure I under... Leggi di più
L'azienda ha risposto
I had a fantastic experience here for the second time, thanks to Manoj. He was incredibly helpful in guiding me through to find the best plan suited for my needs. It is rare to get such consistent, to... Leggi di più
L'azienda ha risposto
Miss Sonia is a very good customer service, She knows how to approach her customer and she is very helpful aswell. She is polite and smile on her face Very good girl.
L'azienda ha risposto
Scritti dall'azienda
21/23 The Pecinct, CV1 1DD, Coventry, Regno Unito
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I went into store to upgrade my phone from this store and I was assigned to a guy called Monaj. He helped give me the different options I said I would come back as I had an appointment. I came back to make the purchase and had to wait 20mins for him to finish with another customer, although other members were free they refused to help and told me I have to go back to him. Eventually he became free and I purchased the phone only to be told at the very end there is none in stock and I have to get home delivery which will take 1-2 days. 2 days went by still no phone, I called the customer service team to tell me the delivery information was filled in wrong and they will have to cancel the order and request a new one!!! I made it clear to this salesman that I need the phone ASAP and he reassured it will be here next day and now there is no order at all. Beyond disappointed.

Risposta di Vodafone UK - Coventry
I had a fantastic experience here for the second time, thanks to Manoj. He was incredibly helpful in guiding me through to find the best plan suited for my needs. It is rare to get such consistent, top-notch customer service, and Manoj always goes above and beyond. Highly recommended!

Risposta di Vodafone UK - Coventry
Went into store and Manoj help me upgrade my Sim and save money on homebroadband

Risposta di Vodafone UK - Coventry
Got professional advice and support from Sonia at shop today. Thankyou👍

Risposta di Vodafone UK - Coventry
I had a good service from Manoj when i visited the office at Coventry.

Risposta di Vodafone UK - Coventry
Manoj spent time helping me upgrade very good

Risposta di Vodafone UK - Coventry
Today I was assisted by Manoj so I could get a contract, customer service was perfect very kind, I suffer from social anxiety and I actually managed to stay in the store and be able to get a new phone because of how calm manoj was

Risposta di Vodafone UK - Coventry
Sonia helped me on my pre to post journey and it was brilliant

Risposta di Vodafone UK - Coventry
attention to detail. offering a variety of choices. detailed explanation of features of each model and payment schemes

Risposta di Vodafone UK - Coventry
Manoj was very good when doing my upgrade

Risposta di Vodafone UK - Coventry

Risposta di Vodafone UK - Coventry
Manoj was very helpful he upgraded my sim and got me home broadband thank you

Risposta di Vodafone UK - Coventry
Tom was amazing, took his time to explain everything to me, made sure I understood everything and also found the best deal for me. Thank you Tom, you’re fab ✨⭐️🌟

Risposta di Vodafone UK - Coventry

Risposta di Vodafone UK - Coventry
In store today Sonia hhelped me with upgrading 3 lines with good discount.
Very happy. I come again

Risposta di Vodafone UK - Coventry
Very good service from manoj. Got me a new sim with a good plan

Risposta di Vodafone UK - Coventry
sonia helped in store for my roaming! very helpful

Risposta di Vodafone UK - Coventry
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