Vodafone UK - Chester Grosvenor Centre Recensioni 

284
TrustScore 5 su 5

4,9

3 New Gate Row, Grosvenor Centre, CH1 1EE Chester, GB


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Valutata 5 stelle su 5

I had a very bad experience setting my broadband at home up, Steven was so helpful in all the beaurocratic work (as it's impossibile to do anything by phone) , I got my compensation and will be... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Steven was absolutely fantastic with my 87-year-old mother. He was incredibly patient, kind and respectful throughout, taking the time to make sure she had all the right information and fully understo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Hi, we spoke to the sales advisor Taniya and she was very helpful and very knowledgeable about the product we needed couldn’t do enough for us. Very pleased with assisting us thanks very much for all... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Myself and my sister wanted a basic mobile phone for our elderly friend as we could not get hold of her at times due to an old land line that wasn't reliable, she was worried that due.to her not bei... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 3 New Gate Row, Grosvenor Centre, CH1 1EE, Chester, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

284 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(284)

41.418 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Jamie was extremely helpful sorting out…

Jamie was extremely helpful sorting out my new phone, gave me a great deal and transferred all my data

1 ottobre 2025
Non scritta su invito
Logo di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre

Hey,

Thanks for the lovely review and fantastic support for Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Steve was fantastic he helped me move…

Steve was fantastic he helped me move all my info over I will co.e back just because of the help he gave me

1 ottobre 2025
Non scritta su invito
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Risposta di Vodafone UK - Chester Grosvenor Centre

Hey Brian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Alan proveded Excellent customer service an ambassador's the brand

Alan provided great customer service an ambassador to the brand

27 settembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Chester Grosvenor Centre

Hey Mary,
Thanks for the lovely review and fantastic support for Alan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I was served by Alan in the Chester…

I was served by Alan in the Chester store. He took the time to find out what was wrong with my account and then saved me money on my contract. Thank you for your help.

26 settembre 2025
Non scritta su invito
Logo di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre

Hi Diane,

Thank you so much for your wonderful review and the amazing support you’ve shown for Chester—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent "old school" Face to face Service

Fantastic service from Steve who explained everything very well and answered all my questions in a way that I was able to understand

8 luglio 2025
Non scritta su invito
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Risposta di Vodafone UK - Chester Grosvenor Centre

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service

Steven was very helpful and explained everything step by step

17 settembre 2025
Non scritta su invito
Logo di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Alan was really good and very helpful

7 settembre 2025
Non scritta su invito
Logo di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre

We're happy to hear that you had a positive experience and that our team member was helpful. Thank you for your feedback!

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Jamie was very helpful transferring all…

Jamie was very helpful transferring all my data my old phone to my new one, made it a painless process.

6 settembre 2025
Non scritta su invito
Logo di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Jamie was very knowledgeable gave me a…

Jamie was very knowledgeable gave me a great deal my new phone and transferred all my data from my old phone

5 settembre 2025
Non scritta su invito
Logo di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Jamie was extremely helpful and gave me…

Jamie was extremely helpful and gave me a great deal on my new phone, even transfer all my data from my old phone

5 settembre 2025
Non scritta su invito
Logo di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre

We're so happy to hear that you had such a positive experience! It's great to know that you received excellent support and a fantastic offer on your new phone.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Ryan has been very courteous and kind…

Ryan has been very courteous and kind very helpful with my requests about my situation. He spent over 1hr sorting out my mobile phone and explaining my new deal for the portable Mifi thank you very much.

5 settembre 2025
Non scritta su invito
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Risposta di Vodafone UK - Chester Grosvenor Centre

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Informative and helpful

I was served today by Steve who was extremely knowledgeable, polite and patient.

Steve took the time to talk me through the different types of phones and contracts, and ensured I understood which device would suit me best.

28 agosto 2025
Non scritta su invito
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Risposta di Vodafone UK - Chester Grosvenor Centre

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Steven was an amazing help

Steven was an amazing help, answered all my concerns with ease.

28 agosto 2025
Non scritta su invito
Logo di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

We needed to upgrade our sim.only…

We needed to upgrade our sim.only contracts after the young man Steve in the Vodafone store Chester couldn't have been more helpful or patient with us .
We explained what we wanted there was no hard sell just good customer service

19 agosto 2025
Non scritta su invito
Logo di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre

Hey Brett,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent professionalism

Alan was exceptional at his job.His demeanour and personality is excellent,he's a credit to vodaphone thanks

14 agosto 2025
Non scritta su invito
Logo di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre

Hey Andrew,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Alan was very helpful sorting out my…

Alan was very helpful sorting out my new phone,showing how to operate the phone,he was very kind and pleasant.john McDonald.

11 agosto 2025
Non scritta su invito
Logo di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre

Hi John,

Thank you so much for your wonderful review and the amazing support you’ve shown for Alan—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fantastic…Manager Jonathan at Vodafone Chester

I'd just like to say a massive thankyou to the store manager at Chester Vodafone Jonathan, and his team. As a loyal customer of Vodafone I've been for many years. Have both my broadband and airtime plan with them. When I walked in the store I explained what the issue was and what I hoped to achieve to a member of the team Alan who was really helpful, and spoke with the manager Jonathan. Jonathan went above and beyond to help me, explaining the problem to a person in store like him, as opposed to a person on a call getting passed from person to person was everything. Left the store feeling really made up, and why I remain a customer of Vodafone. Massive thanks again. Rich, Chester vodafone customer

2 agosto 2025
Non scritta su invito
Logo di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre

Hey Rich,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Steve was a great help and offered lots…

Steve was a great help and offered lots of support

30 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre

Hey Bob,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Steve is fantastic at explaining…

Steve is fantastic at explaining everything and showed me ways I could save money I will be back just because of him

15 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre

Hey Joseph,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Steve was so kind and helped me…

Steve was so kind and helped me understand the account and showed me the best deals to think about

23 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Chester Grosvenor Centre

Risposta di Vodafone UK - Chester Grosvenor Centre

Hey Jackie,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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