Vodafone UK - Carlisle Recensioni 

313
TrustScore 5 su 5

5,0

37 Scotch Street, CA3 8PY Carlisle, GB


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Valutata 5 stelle su 5

Amazing service today by Liv at Vodaphone in Carlisle. She found me the best deals for myself and my daughter, could answer all my questions and was extremely polite and friendly. This made my experie... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We was on holiday in Carlisle and I was having trouble with my phone so we called into Vodafone. Dan the assistant was brilliant so helpful polite and friendly. He sorted me out with a new phone and c... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jade was so perfessional in her job and given me great advice in what she does, and Jade went out of her way to help me and she also has great customer service skills

L'azienda ha risposto

Valutata 5 stelle su 5

Another very successful visit to the Carlisle Vodaphone branch. Liv spent time exploring all the options for the upgrade of one of the phones on my contract today. I appreciated her willingness to go... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gestore di telefonia mobile
  2. Negozio di telefoni cellulari
  3. Internet provider
  4. Servizio di telefonia e internet
  5. Provider di servizi per le telecomunicazioni

Informazioni su Vodafone UK - Carlisle

Scritti dall'azienda

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informazioni di contatto

  • 37 Scotch Street, CA3 8PY, Carlisle, Regno Unito

5,0

Eccellente

TrustScore 5 su 5

313 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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5,0

Tutte le recensioni

(313)

39.970 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

1st class liv

Well Liv was over and above today nothing was a problem such patience and so very informative, she is a credit to the company. So good that my partners gone from EE to Vodafone. Amazing from start to finish thank so so much.
Tina

14 agosto 2025
Non scritta su invito
Logo di Vodafone UK - Carlisle

Risposta di Vodafone UK - Carlisle

Hi Tina,

Thank you so much for your wonderful review and the amazing support you’ve shown for Liv —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

New phone

Jadecwas very helpful and new phone sorted out very quickly. Went through all necessary steps concisely.

9 agosto 2025
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Risposta di Vodafone UK - Carlisle

Hey Marilyn,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Jade offered me a superb service

Jade offered me a superb service. Sorted everything for me, nothing was too much trouble for her. She is a credit to your company.

7 agosto 2025
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Risposta di Vodafone UK - Carlisle

Hey Linda,

Thanks for the lovely review and fantastic support for Jade.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Vodafone -Carlisle 10/10 service

I went into the Vodafone Shop-Carlisle on the 4th Aug ‘25. 10/10 service from Jade.
I had a problem with an iPhone I’d got on contract from Carphone Warehouse.
Jade was more than helpful and sorted the problem I had with my phone.
Considering the problem was with Carphone Warehouse not Vodafone I will certainly be getting my next contract from Vodafone.
Jade is definitely an asset to Vodafone.
Thank you.

4 agosto 2025
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Risposta di Vodafone UK - Carlisle

Hey Helen,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jade.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing experience

Great service with Liv! Came in looking for a new phone and gave me lots of information on getting my new phone and with a good discount too! Highly recommend Liv at the Carlisle branch!

3 agosto 2025
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Risposta di Vodafone UK - Carlisle

Hey Josh,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Jade is the best!

Jade did a fantastic job helping me find my new phone along with the best deals. Only buying phones from Jade from now on!

26 luglio 2025
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Risposta di Vodafone UK - Carlisle

Hey Sam,

Thanks for the lovely review and fantastic support for Jade.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Jade was brilliant!

Whilst I was at the Vodafone Shop in Carlisle, I was served by a very bubbly Sales Assistant who was named Jade. She assisted me in getting a great deal on the Samsung Z Flip 7! The process was quick and easy, Jade was very informative and was reassuring me during the interaction with her.

29 luglio 2025
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Risposta di Vodafone UK - Carlisle

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

The whole team are amazing!

I went into the Carlisle store to buy a new phone for my mum. I have had some issues with debt so I was really nervous about my credit check going through but Dan was such a sweetheart and kept my anxiety low through the entire process. My credit passed! And the transaction went through smoothly. He made sure I had everything I needed including a case, screen protector, and the right plug! The whole team at the Carlisle Store are a credit to Vodafone and they all got involved in conversation and we had a laugh! It honestly felt like I was sitting with a bunch of friends. Will definitely be moving my whole family over and I will be going in store to do so!

28 luglio 2025
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Risposta di Vodafone UK - Carlisle

Hey Olivia,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Flip 7!

Came in today for an upgrade and walked away with the new Samsung flip 7. Nathan was exceptionally clued up on the product and had excellent customer service skills. We had a great chat in-between setting up the new contract ect and made me feel comfortable as a customer. Nathan got me a unbelievably good deal which I almost bit his arm off for but to be honest his service alone would have been enough to make this sale.
Well done Nathan and all the team. Best phone shop in town!

26 luglio 2025
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Risposta di Vodafone UK - Carlisle

Hey Becky,

Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Massive help from Liv

Went in the first day and Liv helped me out with the problem by making a manual payment.
Had to go back in the day after cause the payment had bounced back. Despite being on hold for 40+ minutes, and the operator not understanding simple concepts, she prevailed and got me a promise to pay, which unblocked my phone.

25 luglio 2025
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Risposta di Vodafone UK - Carlisle

Hey Mike,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

We visited vodafone to sort out our new…

We visited vodafone to sort out our new phones and contracts. As the contracts were not straight forward, the staff at vodafone carlisle, mainly Nathan, helped us massively and helped get us a great deal on the phone and the package. He was very friendly and took us through a complicated process explaining everything clearly.

17 luglio 2025
Non scritta su invito
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Risposta di Vodafone UK - Carlisle

Hey Deepz,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nathan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Myself and wife are not very good with…

Myself and wife are not very good with technical things Daniel was brilliant with us done everything we need and was so patient

12 luglio 2025
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Risposta di Vodafone UK - Carlisle

Hey Hugh,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great customer service

Jade who served us looked for the best deal to meet our needs today. She was friendly, helpful, informative and professional.

12 luglio 2025
Non scritta su invito
Logo di Vodafone UK - Carlisle

Risposta di Vodafone UK - Carlisle

Hey Lesley,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Friendly staff, great experience

Went in to ask about an increase in bill costs recently and spoke to Dan. Well spoken and friendly fella who explained the increases were due to me being out of contract, found me a better deal and upgraded my broadband for cheaper than it is now. Didn’t sell me anything I didn’t need and described everything in a way that made clear sense. The other staff were friendly as well and hope they get to enjoy some of the hot weather.

12 luglio 2025
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Logo di Vodafone UK - Carlisle

Risposta di Vodafone UK - Carlisle

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Happy to help friendly staff

Happy to help friendly staff

6 luglio 2025
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Logo di Vodafone UK - Carlisle

Risposta di Vodafone UK - Carlisle

Hey Mich,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

5 Star Service from Liv

I recently purchased a new phone at Vodafone Carlisle and the experience was second to none. Liv did a fantastic job of showing me my options as I was unsure what phone to go with. She was very patient and explained things in great detail, making the process a very enjoyable one. Would highly recommend to anyone looking to purchase a new phone or upgrading.

4 luglio 2025
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Risposta di Vodafone UK - Carlisle

Hey Dan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Dan was so nice caring and clear for me…

Dan was so nice caring and clear for me to understand
Did not rush me so I didn't feel pushed into any thing
Could not praise them more

29 giugno 2025
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Risposta di Vodafone UK - Carlisle

Hey Elizabeth,

Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service from Jade

I saw Jade in Carlisle’s Vodafone shop today. She was excellent. So helpful, knowledgeable and very nice to chat to. Nothing was too much trouble for her and she did a brilliant job in reducing my
monthly bills.

23 giugno 2025
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Logo di Vodafone UK - Carlisle

Risposta di Vodafone UK - Carlisle

Hi Elizabeth. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Credit to your store at Carlisle

We couldn't of asked for a more nicer kind helpful lad,Nathan talked us through everything and had time to answer and help us with things we weren't sure of ,nothing was to much for him.Hes definitely a credit to your store and if we have any problems and had to go back to the shop for help it would definitely be Nathan who we would want to deal with.

22 giugno 2025
Non scritta su invito
Logo di Vodafone UK - Carlisle

Risposta di Vodafone UK - Carlisle

Hi Helen. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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