We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... Leggi di più
L'azienda ha risposto
Abin was very helpful kind and polite I was panicking! About paying an other bill I already paid from an old phone. It come up on my Mobile banking about paying a bill off Abin reassured me th... Leggi di più
L'azienda ha risposto
I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Gestore di telefonia mobile
- Negozio di telefoni cellulari
- Internet provider
- Servizio di telefonia e internet
- Provider di servizi per le telecomunicazioni
Informazioni su Vodafone UK - Cambridge Grand Arcade
Scritti dall'azienda
Informazioni di contatto
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Regno Unito
5,0
Eccellente
420 recensioni
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Five star experience
A very polite, knowledgeable, and respectful salesperson
1 luglio 2025
Non scritta su invito
Risposta di Vodafone UK - Cambridge Grand Arcade
Hey Roger,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Risposta di Vodafone UK - Cambridge Grand Arcade
Hey Marek,
Thanks for the lovely review and fantastic support for Fadil.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service. Was consulting with Fadil, which I found really helpful.
19 giugno 2025
Non scritta su invito
Risposta di Vodafone UK - Cambridge Grand Arcade
We're happy to hear that you received great support! We appreciate your feedback.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Couldn't of been simpler
Holly was absolutely amazing. Genuinely so grateful. She listened and immediately understood what I needed. Got me a fantastic deal, was professional, friendly and super approachable. Thank you!
16 giugno 2025
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Risposta di Vodafone UK - Cambridge Grand Arcade
We're happy to hear that you had such a positive experience,
Thanks,
Vodafone Social Media Team
Clear and helpful advice l
Clear and helpful advice concerning a relatively complex trading in and air time contract
16 giugno 2025
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Risposta di Vodafone UK - Cambridge Grand Arcade
Hey! We're happy to hear that our advice was clear and helpful while navigating the complexities of trading in and air time contracts. Thank you for your positive feedback!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’ve been today at Cambridge Grand…
I’ve been today at Cambridge Grand Arcade, I met Denisa who was more than great to help me to solve an issue. She has been very patient, helpful and kind.
14 giugno 2025
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Risposta di Vodafone UK - Cambridge Grand Arcade
Hi. thank you for leaving us some amazing feedback on the service you received from Denisa. We really appreciate it.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Denisa
Denisa, at the Cambridge store, provided friendly and considerate customer service and clear explanations.
11 giugno 2025
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Risposta di Vodafone UK - Cambridge Grand Arcade
Hey Emma,
Thanks for the lovely review and fantastic support for Denisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Risposta di Vodafone UK - Cambridge Grand Arcade
Hey William,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Holy was really good at understanding…
Holy was really good at understanding what I need and she served me really well. Appreciated!
30 maggio 2025
Non scritta su invito
Risposta di Vodafone UK - Cambridge Grand Arcade
Hey Jahanzaib,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matthew was extremely helpful in…
Matthew was extremely helpful in talking me through the process of replacing my sim card and helping me setup a temporary pay as you go sim.
27 maggio 2025
Non scritta su invito
Risposta di Vodafone UK - Cambridge Grand Arcade
Hi Nicky. Thank you for your review for Matthew. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service. Clear communication. Good deals offered but not pushy.
26 maggio 2025
Non scritta su invito
Risposta di Vodafone UK - Cambridge Grand Arcade
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hostile and patience
Denisa treated us with respect and patience and she was very good in explaining the process, she did very well
24 maggio 2025
Non scritta su invito
Risposta di Vodafone UK - Cambridge Grand Arcade
Hey Hetty,
Thanks for the lovely review and fantastic support for Denisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing customer service
The amazing customer service that I have received today in store! Abin was grea and answered all my questions. Thank you so much Abin for helping me today with getting a new contract
24 maggio 2025
Non scritta su invito
Risposta di Vodafone UK - Cambridge Grand Arcade
Hey Rudite,
Thanks for the lovely review and fantastic support for Abin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Holly for the service today
Thank you Holly for the service today. Much appreciated
24 maggio 2025
Non scritta su invito
Risposta di Vodafone UK - Cambridge Grand Arcade
Hey Sevil,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly and knowledgeable member of staff
My visit to the Vodafone branch in Grand Arcade in Cambridge was brilliant. I've been searching for a phone contract to suit my needs and budget for a while. Upon my arrival in the branch I was acknowledged by a friendly member of staff Inayath who was very helpful and knowledgeable. He is an asset to the team in my opinion.
21 maggio 2025
Non scritta su invito
Risposta di Vodafone UK - Cambridge Grand Arcade
Hey Marta,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Risposta di Vodafone UK - Cambridge Grand Arcade
Hi Lucie,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Risposta di Vodafone UK - Cambridge Grand Arcade
Hey Sheila,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Help with lost phone
Holly knew exactly how to resolve my problem listening intently explaining to me in non tech terms and got it resolved very quickly
13 maggio 2025
Non scritta su invito
Risposta di Vodafone UK - Cambridge Grand Arcade
Hi Tom,
Thank you so much for your wonderful review and the amazing support you’ve shown for Holly —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Denisa was super helpful
Denisa was super helpful. I'd been in about a month before with my phone issue after being let down by EE and she just gave really great advice. Finally found the time to sort my phone out and get it fixed and she just so happened to be in the store working. She remembered me immediately asked how I was and how the phone was. Once I explained she was straight on it and getting everything sorted for me. Couldn't have asked for a friendlier person and better service.
17 maggio 2025
Non scritta su invito
Risposta di Vodafone UK - Cambridge Grand Arcade
Hey Chapman,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone Cambridge
Demisa was Very helpful and patient and after being in the Vodafone shop few times that was the best advise i have had.She also helped to solve a technical issue that I had in my phone. Very good customer service.
15 maggio 2025
Non scritta su invito
Risposta di Vodafone UK - Cambridge Grand Arcade
Hey Farshid,
Thanks for the lovely review and fantastic support for Demisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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