Vodafone UK - Cambridge Grand Arcade Recensioni 

413
TrustScore 5 su 5

5,0

Unit 23 , Grand Arcade, CB2 3BJ Cambridge, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Abin was very helpful kind and polite I was panicking! About paying an other bill I already paid from an old phone. It come up on my Mobile banking about paying a bill off Abin reassured me th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bianca made our experience great today 🙂 She was cheerful, knowledgeable and extremely helpful. We needed to upgrade 2 contracts and get data roaming sorted. In under an hour, she managed to sol... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had an inquiry on my current plan. I was served by Holly who took me through some options and I ended up saving money as my current plan was for 50 gig and my history showed that I only needed a 30... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gestore di telefonia mobile
  2. Negozio di telefoni cellulari
  3. Internet provider
  4. Servizio di telefonia e internet
  5. Provider di servizi per le telecomunicazioni

Informazioni su Vodafone UK - Cambridge Grand Arcade

Scritti dall'azienda

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informazioni di contatto

  • Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, Regno Unito

5,0

Eccellente

TrustScore 5 su 5

413 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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5,0

Tutte le recensioni

(413)

41.513 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Manager Anwar the best

Manager Anwar very attentive, professional, friendly, reassuring. My experience was extremely positive.

15 agosto 2026
Non scritta su invito
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Risposta di Vodafone UK - Cambridge Grand Arcade

Hey Ruth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent experience at Vodafone

No wait, was given all options of updates or without. Waked off with much cheaper deal. Very knowledgeable and friendly staff

12 agosto 2026
Non scritta su invito
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Risposta di Vodafone UK - Cambridge Grand Arcade

Hey Bella,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Abin was very helpful kind and polite I…

Abin was very helpful kind and polite I was panicking! About paying an other bill I already paid from an old phone.

It come up on my Mobile banking about paying a bill off Abin reassured me that my mobile banking was wrong.

He sorted everything out for me what bill is coming up and my anxiety went down. He even got me a good deal on the next bill that is a good price.

I'm very impressed with Abin. He's a fantastic sales assistant.

11 agosto 2026
Non scritta su invito
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Risposta di Vodafone UK - Cambridge Grand Arcade

Hey Kerri,

Thanks for the lovely review and fantastic support for Abin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Valutata 5 stelle su 5

Reliable and knowledgeable

Welcoming, quiet environment to discuss products in detail.
Holly was helpful, clear and informative.

22 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Cambridge Grand Arcade

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I went into the store with no real idea…

I went into the store with no real idea on how to upgrade my current plan and I was helped by bianca who was so patient and took the time and effort to answer all the questions I had and made me more comfortable with upgrading

31 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Cambridge Grand Arcade

Hey Daniel,

Thanks for the lovely review and fantastic support for Bianca.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Helpful and friendly

I was helped by Holly in Cambridge and she was very helpful and informative with the information she provided. Plus very friendly and the process was very quick to get my contract swapped and for a better plan that suited myself.

25 luglio 2026
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Risposta di Vodafone UK - Cambridge Grand Arcade

Hey Terry,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Holly 5 starts service!!

Holly 5 starts service!!
Amazing
Gave all the help I need.
Thank you so much!

23 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Cambridge Grand Arcade

Hey Ana,

Thanks for the lovely review and fantastic support for Holly.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I had an inquiry on my current plan

I had an inquiry on my current plan. I was served by Holly who took me through some options and I ended up saving money as my current plan was for 50 gig and my history showed that I only needed a 30 gig package. I also travel to Europe regularly and we added this to the package and still managed to get a saving overall. I was so impressed that I plan to come in in three months and upgrade my Phone as a result. Really exceptional customer service from Holly. I will also be bringing my wife to switch her from a Samsung to an iPhone package as a result of this service.

21 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Cambridge Grand Arcade

Hey Mark,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

All was great

All was great, Holly were welcome, friendly and helpful!

18 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Cambridge Grand Arcade

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Holly was extremely helpful and…

Holly was extremely helpful and friendly, she found me a great deal and was lovely to talk to.

18 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Cambridge Grand Arcade

Hey Eirini,

Thanks for the lovely review and fantastic support for Holly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Holly is an exceptional tech assistant

Holly is an exceptional tech assistant, patient, accomodating, positive and knowledgeable. Superlative service.

11 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Cambridge Grand Arcade

Hey Paul,
Thanks for the lovely review and the fantastic support you’ve shown for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very good experience at Vodafone Cambridge

I dropped in to Vodafone Cambridge (Grand Arcade) today to upgrade my existing mobile contracts. I was attended to by Holly from whom I received excellent service. The whole process was carried out politely and efficiently by Holly. Thank you very much, you deserve 10 out of 10.

10 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Cambridge Grand Arcade

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Abin was great

Abin was great. Thank you so much for your service. He is very professional and very good at what he does.

8 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Cambridge Grand Arcade

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I went into the shop I had no real idea…

I went into the shop I had no real idea what I wanted.i was served by Andreana who was very helpful and very friendly. I would definitely head to her desk if I come back to your store.

5 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Cambridge Grand Arcade

Risposta di Vodafone UK - Cambridge Grand Arcade

Hey Michael,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I had a great experience with Vodafone

I had a great experience with Vodafone, thanks to Henry. He was really helpful, took the time to explain everything clearly, and even managed to get me a slightly cheaper price, which I really appreciated. His excellent customer service made the whole process easy and stress-free. I'm very happy with the service I received and would definitely recommend Vodafone, especially if you get the chance to be helped by Henry. Thank you!

30 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Cambridge Grand Arcade

Hey Alwin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Customer service was great

Customer service was great. Holly was super helpful and clear and she even stayed after closing hours to help with an upgrade.

26 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Cambridge Grand Arcade

Hey Jay,

Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Abin has been very helpful and polite

Abin has been very helpful and polite. He’s helped me find good discounts for my phone

24 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Cambridge Grand Arcade

Hey Mohamed,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Amazing

Retail so hopefully and understand

21 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Cambridge Grand Arcade

Risposta di Vodafone UK - Cambridge Grand Arcade

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Bianca was massively helpful in sorting…

Bianca was massively helpful in sorting out my upgrade.
Thank you!

20 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Cambridge Grand Arcade

Risposta di Vodafone UK - Cambridge Grand Arcade

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Anwaar was very vwey helpful

Anwaar was very vwey helpful , although took a while but helped till the end thank you

15 giugno 2026
Non scritta su invito
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Risposta di Vodafone UK - Cambridge Grand Arcade

Hey Phyllis,
Thanks for the lovely review and fantastic support for Anwaar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

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