Vodafone UK - Bolton Recensioni 

243
TrustScore 5 su 5

4,8

63 DeansGate, BL1 1HQ Bolton, GB


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Valutata 5 stelle su 5

Sayed was very patient, and took me through a variety of options until I found what best suited my needs.

L'azienda ha risposto

Valutata 5 stelle su 5

I came into Vodafone very disillusioned because of various problems over the phone, but Lee at the Vodafone shop in Bolton fixed everything, hence I’ve got my broadband at super speed at a great great... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Was previously with EE and was a bit disappointed by their renewal offer and customer service. Visited the Bolton Vodafone store and was dealt with by Matt who took time with me to explain everything... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Came in for some support. Lee was amazing, so friendly, chatty and experienced. He helped me understand some minor tech issues with my current device which helped me with my initial query. And then he... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gestore di telefonia mobile
  2. Negozio di telefoni cellulari
  3. Internet provider
  4. Servizio di telefonia e internet
  5. Provider di servizi per le telecomunicazioni

Informazioni su Vodafone UK - Bolton

Scritti dall'azienda

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informazioni di contatto

  • 63 DeansGate, BL1 1HQ, Bolton, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

243 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(243)

39.970 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I wan to compliment Matthew on the…

I wan to compliment Matthew on the advice he has given me today. He is a credit to Vodafone, not only his knowledge but his kindness to this old guy for sorting out a problem. Thank you Matthew for your help and guidness. Mr. A.G. Smyth.

1 aprile 2025
Non scritta su invito
Logo di Vodafone UK - Bolton

Risposta di Vodafone UK - Bolton

Hey Anthony,

Thanks for the lovely review and fantastic support for Matthew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Matt was very good when upgrading my…

Matt was very good when upgrading my phone

1 aprile 2025
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Risposta di Vodafone UK - Bolton

Hey Carol,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very friendly professional staff

Very friendly professional staff

17 marzo 2025
Non scritta su invito
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Risposta di Vodafone UK - Bolton

Hey Michaela,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great job.

Lee in Vodafone Bolton town centre did a great job of unlocking my phone and spent a lot of time restoring it for me I was really happy with the outcome.
Rita Bischoff.

28 marzo 2025
Non scritta su invito
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Risposta di Vodafone UK - Bolton

Hey Rita,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 4 stelle su 5

The service I got from lee

25 marzo 2025
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Risposta di Vodafone UK - Bolton

Hi Norman,

Thanks for taking your time to share this experience in store with Lee. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valutata 5 stelle su 5

Good customer service

Great to find a company with good customer service at last! Very helpful staff who listened to what I wanted and guided me through the options that most suited my needs.

18 marzo 2025
Non scritta su invito
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Risposta di Vodafone UK - Bolton

Hi Angel,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Brilliant service 👏

Brilliant service 👏

16 marzo 2025
Non scritta su invito
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Risposta di Vodafone UK - Bolton

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Emily and Natalie

Emily and Natalie, have been excellent and would not hesitate to recommend to family and friends.

14 marzo 2025
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Logo di Vodafone UK - Bolton

Risposta di Vodafone UK - Bolton

Hi there,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Emily was really helpful in setting up…

Emily was really helpful in setting up my new phone and was super nice and explained everything. Would definitely recommend

14 marzo 2025
Non scritta su invito
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Risposta di Vodafone UK - Bolton

Hi Simon,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Lee was extremely helpful &…

Lee was extremely helpful & knowledgeable. Made us feel very at ease & explained everything to us in plain English

8 marzo 2025
Non scritta su invito
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Risposta di Vodafone UK - Bolton

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Emily was fab setting my phone up and…

Emily was fab setting my phone up and doing transfer. Very happy

8 marzo 2025
Non scritta su invito
Logo di Vodafone UK - Bolton

Risposta di Vodafone UK - Bolton

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

New phone

Lee, was really professional and very efficient.

27 febbraio 2025
Non scritta su invito
Logo di Vodafone UK - Bolton

Risposta di Vodafone UK - Bolton

Hi Mark,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fantastic service from Lee in Bolt

25 febbraio 2025
Non scritta su invito
Logo di Vodafone UK - Bolton

Risposta di Vodafone UK - Bolton

Hi Paul,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

Was previously with EE and was a bit…

Was previously with EE and was a bit disappointed by their renewal offer and customer service. Visited the Bolton Vodafone store and was dealt with by Matt who took time with me to explain everything and got me a great deal. Asked to speak to his manager to say thanks but he wasn’t around, so writing this review instead.

14 febbraio 2025
Non scritta su invito
Logo di Vodafone UK - Bolton

Risposta di Vodafone UK - Bolton

Hi Paul. Thank you for your review for Matt. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

A great team.

Liam was brilliant, listened to what I wanted helped me when I didn’t understand and when my old phone crashed he explained what needed to happen next. The store manager Matt was really helpful too and got my old phone working again and the service was great. The team were friendly and helpful and I got the best deal for me.
Nothing phased them and they were great at explaining everything to me.

14 febbraio 2025
Non scritta su invito
Logo di Vodafone UK - Bolton

Risposta di Vodafone UK - Bolton

Hi Donna,

This is lovely feedback for Liam and Matt. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Matt was extremely helpful

Matt was extremely helpful. Initially rectified a problem I had. I was then provided with the option of a new phone which I accepted. All data was then transferred by Matt. Excellent service. Thank you

6 febbraio 2025
Non scritta su invito
Logo di Vodafone UK - Bolton

Risposta di Vodafone UK - Bolton

Hi Wendy,

This is lovely feedback for Matt. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Well pleased smooth and quick process

Well pleased smooth and quick process

6 febbraio 2025
Non scritta su invito
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Risposta di Vodafone UK - Bolton

Hi Dave,

This is lovely feedback for us. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valutata 5 stelle su 5

Thanks to Matt in Bolton big help in…

Thanks to Matt in Bolton big help in getting me used to the phone

2 febbraio 2025
Non scritta su invito
Logo di Vodafone UK - Bolton

Risposta di Vodafone UK - Bolton

Hi Neil,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Valutata 1 stelle su 5

The customer service agent was lovely…

The customer service agent was lovely it was the people in the collection's department I was a little late on one bill months ago. I thought I had paid this as I rang up to make a promise to pay cut a long story I paid £160 for them to reconnect then they turn me off again after a week! I ring up for them to tell me I owe £80 and they won't turn me back on even though reluctant I said I can pay the 80 in a week they wanted it today or won't return my connection I'm on universal credit n have BPD with number of health issues I need my line. They totally disregarded it! Those company is for the Rich...not people like me on benefits il be taking my sim out today done with them!

26 gennaio 2025
Non scritta su invito
Logo di Vodafone UK - Bolton

Risposta di Vodafone UK - Bolton

Hi Mary,

This isn't how we want to be leaving customers feeling. We're here to help. Please reach us with any unresolved concerns via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valutata 5 stelle su 5

The employee lee was great and made…

The employee lee was great and made everything easy and easy to understand definitely an easy and calm process

16 gennaio 2025
Non scritta su invito
Logo di Vodafone UK - Bolton

Risposta di Vodafone UK - Bolton

Hi Levi. Thank you for your review for Lee. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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