Sayed was very patient, and took me through a variety of options until I found what best suited my needs.
L'azienda ha risposto
Sede
Cambia sede63 DeansGate, BL1 1HQ Bolton, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I came into Vodafone very disillusioned because of various problems over the phone, but Lee at the Vodafone shop in Bolton fixed everything, hence I’ve got my broadband at super speed at a great great... Leggi di più
L'azienda ha risposto
Was previously with EE and was a bit disappointed by their renewal offer and customer service. Visited the Bolton Vodafone store and was dealt with by Matt who took time with me to explain everything... Leggi di più
L'azienda ha risposto
Came in for some support. Lee was amazing, so friendly, chatty and experienced. He helped me understand some minor tech issues with my current device which helped me with my initial query. And then he... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Gestore di telefonia mobile
- Negozio di telefoni cellulari
- Internet provider
- Servizio di telefonia e internet
- Provider di servizi per le telecomunicazioni
Informazioni su Vodafone UK - Bolton
Scritti dall'azienda
Informazioni di contatto
63 DeansGate, BL1 1HQ, Bolton, Regno Unito
4,8
Eccellente
243 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
I had an issue with my current phone…
I had an issue with my current phone not turning on, it was solved quickly and efficiently. I was then offered an upgrade which I didn't hesitate and am leaving with a brand new phone with protection and cover. Matt was able to explain things easily to understand and made the experience problem free.
27 luglio 2025
Non scritta su invito
Risposta di Vodafone UK - Bolton
Hey Daryl,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Risposta di Vodafone UK - Bolton
Hey Akeelah,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vey easy process
Vey easy process. Great customer service from Lee.
17 luglio 2025
Non scritta su invito
Risposta di Vodafone UK - Bolton
Hey Keith,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant
Lee from the Bolton store was excellent - he helped me to find a new phone and contract great knowledge and great customer service
11 luglio 2025
Non scritta su invito
Risposta di Vodafone UK - Bolton
Hey Carol,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lee our sales advisor was really…
Lee our sales advisor was really patient and friendly
5 luglio 2025
Non scritta su invito
Risposta di Vodafone UK - Bolton
Hey Daryl,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily was very helpful in getting me a…
Emily was very helpful in getting me a new phone, friendly and good service
23 giugno 2025
Non scritta su invito
Risposta di Vodafone UK - Bolton
Hi Dorothy. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgraded two numbers
Nipped into the Bolton store to upgrade two lines and was attended to by a very knowledgeable and efficient member of staff.
Aaron carried out the upgrades at speed, answered all my questions and was great to chat to. Thanks
14 giugno 2025
Non scritta su invito
Risposta di Vodafone UK - Bolton
Hi Pauline. Thank you for leaving a review on the great service you have received!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lee the sales adviser made my time at…
Lee the sales adviser made my time at Vodafone enjoyable and helped me get my new phone and contact set up I thank you
13 giugno 2025
Non scritta su invito
Risposta di Vodafone UK - Bolton
Hi Jordan. Thank you for your review for Lee. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emily was very helpful in getting me a…
Emily was very helpful in getting me a new phone, very good service
12 giugno 2025
Non scritta su invito
Risposta di Vodafone UK - Bolton
Hey Ameneh,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt at Vodafone Bolton was great with…
Matt at Vodafone Bolton was great with me. Helped me with new phone
12 giugno 2025
Non scritta su invito
Risposta di Vodafone UK - Bolton
Hey Jean,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New Phone
Lee helped us with picking a new phone and setting up a new contract. Really helpful and friendly. Thank you Lee.
1 giugno 2025
Non scritta su invito
Risposta di Vodafone UK - Bolton
Hey Kerry,
Thanks for the lovely review and fantastic support for Lee. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aaron was very knowledgable and super…
Aaron was very knowledgable and super helpful. Great customer service all round
24 maggio 2025
Non scritta su invito
Risposta di Vodafone UK - Bolton
Hey Kirsty,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff was very helpful and well…
Staff was very helpful and well informed, Lee made sure that the experience was quick and easy.
18 maggio 2025
Non scritta su invito
Risposta di Vodafone UK - Bolton
Hey Jack,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Natalieand matt weregreat helpingme…
Natalieand matt weregreat helpingme with upgrade and transfer
17 maggio 2025
Non scritta su invito
Risposta di Vodafone UK - Bolton
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt was reallly welcoming in store…
Matt was reallly welcoming in store today helped me with what I was needing to find and read through everything throughly brilliant experience thankyou
17 maggio 2025
Non scritta su invito
Risposta di Vodafone UK - Bolton
Hey Tammy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful advisor Aaron
Very helpful advisor Aaron, sorted me a great deal today.
17 maggio 2025
Non scritta su invito
Risposta di Vodafone UK - Bolton
Hey Suzanne,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK offers decent customer…
Vodafone UK offers decent customer service, especially staff like Matt and Emily who are helpful and patient. However, consistent professionalism across all experiences could improve. While deals were satisfactory and assistance appreciated, more efforts to streamline customer care would elevate their service. It's good but not outstanding, suitable if you're near Bolton to visit.
5 marzo 2025
Non scritta su invito
Risposta di Vodafone UK - Bolton
Hi Soumen,
Thank you for sharing your feedback with us. We genuinely appreciate it and are committed to making improvements. At Vodafone, our goal is to provide exceptional support to all our customers, so it’s disheartening to learn that your recent experience with our customer service fell short of your expectations. Your insights are invaluable, and we will use them to enhance our services and avoid similar situations in the future.
Should you need any assistance, please don’t hesitate to contact our Social Media team through Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl. We’re here to help and ensure you have a better experience moving forward.
Thank you,
Vodafone Social Media Team
Excellent Service
Excellent service from Lee at yhe Bolton store, talked me through everything I needed to know about my new contract. Everything went as smooth as silk.
4 aprile 2025
Non scritta su invito
Risposta di Vodafone UK - Bolton
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Risposta di Vodafone UK - Bolton
Hey Jonathan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lee was very helpful and friendly :)
Lee was very helpful and friendly :)
1 aprile 2025
Non scritta su invito
Risposta di Vodafone UK - Bolton
Hey Olivia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.