Vodafone UK - Birkenhead Recensioni 

337
TrustScore 5 su 5

5,0

39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB


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Valutata 5 stelle su 5

Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well

L'azienda ha risposto

Valutata 5 stelle su 5

We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Nowshin was very friendly and helpful. She went above and beyond with the help for my order. She stayed more time than the closing time to get me order submitted. Thanks

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Regno Unito

5,0

Eccellente

TrustScore 5 su 5

337 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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5,0

Tutte le recensioni

(337)

42.251 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great friendly service from Dylan also…

Great friendly service from Dylan also very helpful with renewing my contracts for my phone & WiFi.

31 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Mr Rhone,

Thanks for the lovely review and fantastic support for Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Beth and matthew were lovley and…

Beth and matthew were lovley and helpful really good experince would recomend it to all my frirnds and family

31 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Rory
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service

We went to Vodafone Birkenhead today and with the help from Tom we got 3 upgrades .
He was very professional and patient
I would highly recommend the whole team

30 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Heggie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Laura was fantastic

Laura was fantastic, helped my mum feel at ease and made everything so easy and understandable.

28 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Graeme,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

No joy over phone but all sorted in store

Tried to sort out moving broadband from sky to Vodafone over the phone but couldn’t so went to the store instead.
Dylan looked after me, found the issue and sorted everything out for me
Would recommend Dylan very highly and will go to se him again soon to move my mobile as well.

25 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Stephen,

Thanks for the lovely review and fantastic support for Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

First class service thanksJohn Birkenhead Manager

First class service thanks

20 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Arleen, ​

Thanks for the lovely review and fantastic support for John. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Valutata 5 stelle su 5

Collecting a Sim

Tom was very helpful, and explained things clearly to understand. He also took the time to look at my account and gave me so good deals. I will go back to the Birkenhead store as very friendly staff

17 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Laura was very friendly and…

Laura was very friendly and informative. Helpful in selecting the best product and options for me.

16 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hi Elaine,

Thank you so much for your wonderful review and the amazing support you’ve shown for Laura —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

After being disappointed with the…

After being disappointed with the Liverpool shop , Thomas at Birkenhead shop was understanding and sorted my problem thankyou so much

16 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Efficiency with kindness

I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done not only with great efficiency but politely with patience, understanding and real kindness. Never patronising in the way that some young folk treat we seniors.
My overall impression of this store was that Dylan’s attitude to customer care was perhaps the ethos encouraged. My sincere thanks.
I

11 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Bee,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Came in with problems on my account for…

Came in with problems on my account for my son’s phone who is in Australia. Laura served me, she was brilliant! Sorted out the problem with my son’s account and then talked me through the range of new contracts and phones for me - helped me understand it all in a very plain way. She was great!

15 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Alison,

Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Laura assistanf manager

staff are lovelg. No wait, laura is great.

12 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Maria, ​

Thanks for the lovely review and fantastic support for Laura. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Valutata 5 stelle su 5

Fabulous service

We had all our issues sorted and our phone upgraded there and then, in the shop thanks to Dylan.

It was a very quick and smooth experience

7 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Juliann,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tom,was very helpful

Tom,was very helpful, nothing was too much trouble for him,very pleasant & polite,would definitely go to him for help again

5 marzo 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Doreen,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great customer service

Tom and Laura were extremely helpful. Which resulted in my opening a Vodafone account.

21 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Birkenhead

Risposta di Vodafone UK - Birkenhead

Hey David,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tom was really helpful and got the deal…

Tom was really helpful and got the deal that I wanted really nice and pleasant young man

23 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Birkenhead

Risposta di Vodafone UK - Birkenhead

Hey Phil,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Came down today for help with a problem…

Came down today for help with a problem with my I phone it was the Birkenhead store the assistant whose name was Beth. She talked me through all my options and was very helpful. Really appreciate her help!thankyou

23 febbraio 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Sue,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Visited the store for an upgrade

Visited the store for an upgrade . Was see n by Laura who was very helpful .such a relaxing atmosphere in store . Would highly recommend this store.

21 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Birkenhead

Risposta di Vodafone UK - Birkenhead

Hey Elwyn,

Thanks for the lovely review and fantastic support for Laura.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Pleasant staff, great experience

I had to go into the shop as my phone had broken and i needed to replace it urgently.
I was seen by Laura, she was very helpful and knowledgable.
I am very happy with the service i received.

21 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Birkenhead

Risposta di Vodafone UK - Birkenhead

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Laura had good knowledge met my…

Laura had good knowledge met my requirements went above and beyond to help.

22 febbraio 2026
Non scritta su invito
Logo di Vodafone UK - Birkenhead

Risposta di Vodafone UK - Birkenhead

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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