Vodafone UK - Birkenhead Recensioni 

337
TrustScore 5 su 5

5,0

39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB


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Valutata 5 stelle su 5

Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well

L'azienda ha risposto

Valutata 5 stelle su 5

We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Nowshin was very friendly and helpful. She went above and beyond with the help for my order. She stayed more time than the closing time to get me order submitted. Thanks

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Regno Unito

5,0

Eccellente

TrustScore 5 su 5

337 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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5,0

Tutte le recensioni

(337)

42.200 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Dylan

Dylan, the member of staff who looked after me was calm, extremely helpful and very knowledgeable. I arrived stressed and left feeling reassured with my new phone and contract.

3 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Julie,

Thanks for the lovely review and fantastic support for Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Dylan was brilliant

Dylan was brilliant, second time he has helped us with our phones and he couldn't be more helpful. Im not that tech savvy and got a bit mixed up with my account and Dylan sat down and took the time to explain everything clearly. Ill be back again when it's time to renew.

4 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Stephen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Dylan was amazing and helped us with…

Dylan was amazing and helped us with all our needs, he took time to go through all our options with us and made us feel extremely relaxed

4 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tom in the Birkenhead store was amazing…

Tom in the Birkenhead store was amazing and very helpful and sorted my new phone and contrast out efficiently and quickly

4 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Kristy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Matt was great help lovely fella got me…

Matt was great help lovely fella got me a great deal thankful for all his help

2 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Daniel,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Lovely customer service from matt thank…

Lovely customer service from matt thank you

2 maggio 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Nicola,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Beth and Laura

Beth and Laura were extremely helpful. Very kind and made it easy for me to understand, each thing involved.

30 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Sheila,

Thanks for the lovely review and fantastic support for Beth.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thomas

Thomas , was amazing ,
Assisted with getting a new phone and updated my sim also was able to get my Apple Watch
Also my sons sim
We where 3 years out of date

Thank you

28 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Courtney,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent service

Beth the vodafone advisor was so helpful.
Beth explained everything at length even though I am a dinosaur and tend to struggle with technology.
Beth was very professional and treated me with the utmost empathy.
Thank you..

27 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey William,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Today i have been in Vodafone…

Today i have been in Vodafone birkenhead I was seen by Laura Laura has dealt with my queries previously today was buying a new mobile phone. Laurie as always was pleasant, polite and patient with me. Dealt with my queries knowledgeable and explained a d asked if I had understood. Laura is a valued member of your staff

22 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Elizabeth,

Thanks for the lovely review and fantastic support for Laura.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service from Tom

Great service, knowledgeable and helpful technicians. Answered all my questions.

18 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Tina,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Gave me helpful and honest advice when…

Gave me helpful and honest advice when looking at getting a new phone contract.

17 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Sophie ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Came into store today with no idea of…

Came into store today with no idea of what phone I wanted as not great with technology. Was served by Dylan who was really friendly and very knowledgeable. Left store with new phone ordered and being delivered to home the next day. Great service

13 aprile 2026
Non scritta su invito
Logo di Vodafone UK - Birkenhead

Risposta di Vodafone UK - Birkenhead

Hey Laura

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Dillon helped me to upgrade my Sim only…

Dillon helped me to upgrade my Sim only contract and move my broadband over from talk talk.

I found the whole experience a hassle free pleasant experience. Dillon explained my options very clearly and did so in a very professional manner.

I would recommend my friends to ask for him if they ever needed help choosing a plan.

He’s a credit to your organisation.

12 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Mark,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Fantastic service from Dylan when…

Fantastic service from Dylan when problems with apps from Samsung to Google phone. Amazing, what a star! Couldn't asked for a better service ***** 5 star!!!

12 aprile 2026
Non scritta su invito
Logo di Vodafone UK - Birkenhead

Risposta di Vodafone UK - Birkenhead

Hey Lynn,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Laura birkenhead store manager.

Laura birkenhead store manager.

Absolutely amazing service from start to finish 👏. Talked me though everything I needed to know. Got me the best price plan. Also took her time to fix a virus on my phone.

Excellent customer service

11 aprile 2026
Non scritta su invito
Logo di Vodafone UK - Birkenhead

Risposta di Vodafone UK - Birkenhead

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great Service

I was helped by Beth and Matthew, they quickly understood what I needed and came up with the perfect phone and data deal. I would highly recommend Vodafone. Great service.

27 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Birkenhead

Risposta di Vodafone UK - Birkenhead

Hey Holmes,
Thanks for the lovely review and fantastic support for Beth and Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Vodafone Birkenhead

Beth went out of her way to check for the best deals. When the signature pad stopped working she tried to fix it as soon as possible. All in all it took longer than it should have but she was professional and friendly.

1 aprile 2026
Non scritta su invito
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Risposta di Vodafone UK - Birkenhead

Hey Genevieve,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tom was very pleasant and very helpful

1 aprile 2026
Non scritta su invito
Logo di Vodafone UK - Birkenhead

Risposta di Vodafone UK - Birkenhead

Hey Sue,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Valutata 5 stelle su 5

The lady that served me was very…

The lady (Beth) that served me was very helpful, well informed, patient and honest with some difficult questions.
She was able to provide me with the SIM option that I wanted.
The customer service has been excellent and easily better than my previous provider of more than 20 years.
All in all a great experience.

7 marzo 2026
Non scritta su invito
Logo di Vodafone UK - Birkenhead

Risposta di Vodafone UK - Birkenhead

Hey Gautam,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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