Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well
L'azienda ha risposto
39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
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Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well
L'azienda ha risposto
We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Leggi di più
L'azienda ha risposto
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Leggi di più
L'azienda ha risposto
Nowshin was very friendly and helpful. She went above and beyond with the help for my order. She stayed more time than the closing time to get me order submitted. Thanks
L'azienda ha risposto
Scritti dall'azienda
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Regno Unito
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Dylan, the member of staff who looked after me was calm, extremely helpful and very knowledgeable. I arrived stressed and left feeling reassured with my new phone and contract.

Risposta di Vodafone UK - Birkenhead
Dylan was brilliant, second time he has helped us with our phones and he couldn't be more helpful. Im not that tech savvy and got a bit mixed up with my account and Dylan sat down and took the time to explain everything clearly. Ill be back again when it's time to renew.

Risposta di Vodafone UK - Birkenhead
Dylan was amazing and helped us with all our needs, he took time to go through all our options with us and made us feel extremely relaxed

Risposta di Vodafone UK - Birkenhead
Tom in the Birkenhead store was amazing and very helpful and sorted my new phone and contrast out efficiently and quickly

Risposta di Vodafone UK - Birkenhead
Matt was great help lovely fella got me a great deal thankful for all his help

Risposta di Vodafone UK - Birkenhead
Lovely customer service from matt thank you

Risposta di Vodafone UK - Birkenhead
Beth and Laura were extremely helpful. Very kind and made it easy for me to understand, each thing involved.

Risposta di Vodafone UK - Birkenhead
Thomas , was amazing ,
Assisted with getting a new phone and updated my sim also was able to get my Apple Watch
Also my sons sim
We where 3 years out of date
Thank you

Risposta di Vodafone UK - Birkenhead
Beth the vodafone advisor was so helpful.
Beth explained everything at length even though I am a dinosaur and tend to struggle with technology.
Beth was very professional and treated me with the utmost empathy.
Thank you..

Risposta di Vodafone UK - Birkenhead
Today i have been in Vodafone birkenhead I was seen by Laura Laura has dealt with my queries previously today was buying a new mobile phone. Laurie as always was pleasant, polite and patient with me. Dealt with my queries knowledgeable and explained a d asked if I had understood. Laura is a valued member of your staff

Risposta di Vodafone UK - Birkenhead
Great service, knowledgeable and helpful technicians. Answered all my questions.

Risposta di Vodafone UK - Birkenhead
Gave me helpful and honest advice when looking at getting a new phone contract.

Risposta di Vodafone UK - Birkenhead
Came into store today with no idea of what phone I wanted as not great with technology. Was served by Dylan who was really friendly and very knowledgeable. Left store with new phone ordered and being delivered to home the next day. Great service

Risposta di Vodafone UK - Birkenhead
Dillon helped me to upgrade my Sim only contract and move my broadband over from talk talk.
I found the whole experience a hassle free pleasant experience. Dillon explained my options very clearly and did so in a very professional manner.
I would recommend my friends to ask for him if they ever needed help choosing a plan.
He’s a credit to your organisation.

Risposta di Vodafone UK - Birkenhead
Fantastic service from Dylan when problems with apps from Samsung to Google phone. Amazing, what a star! Couldn't asked for a better service ***** 5 star!!!

Risposta di Vodafone UK - Birkenhead
Laura birkenhead store manager.
Absolutely amazing service from start to finish 👏. Talked me though everything I needed to know. Got me the best price plan. Also took her time to fix a virus on my phone.
Excellent customer service

Risposta di Vodafone UK - Birkenhead
I was helped by Beth and Matthew, they quickly understood what I needed and came up with the perfect phone and data deal. I would highly recommend Vodafone. Great service.

Risposta di Vodafone UK - Birkenhead
Beth went out of her way to check for the best deals. When the signature pad stopped working she tried to fix it as soon as possible. All in all it took longer than it should have but she was professional and friendly.

Risposta di Vodafone UK - Birkenhead

Risposta di Vodafone UK - Birkenhead
The lady (Beth) that served me was very helpful, well informed, patient and honest with some difficult questions.
She was able to provide me with the SIM option that I wanted.
The customer service has been excellent and easily better than my previous provider of more than 20 years.
All in all a great experience.

Risposta di Vodafone UK - Birkenhead
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