Vodafone UK - Basildon Recensioni 

191
•
TrustScore 5 su 5

4,9

100 Town Square, SS14 1BX Basildon, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

My review is about the Vodafone store in Basildon Essex I had a pleasant customer service experience with Phan. She is very friendly and professional, knowledgeable and fullfil my request. Highly r... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I came into the Basildon store to collect an iPhone for my daughters birthday. I can honestly say Phan who was assisting me was absolutely incredible. Friendly, super efficient, and went above and bey... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Phan was very helpful in more ways. Going out off her way to accommodate my needs,polite,very informative. Please to come back to vodafone . Phan helped with stress free transformation. After being wi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Phan was a very informative and knowledgeable salesperson. It made my upgrade a very good experience. Thank you Phan.

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 100 Town Square, SS14 1BX, Basildon, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

191 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(191)

42.728 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Phan was very pleasant and explained…

Phan was very pleasant and explained everything thoroughly. Would recommend to anybody

24 settembre 2026
Non scritta su invito
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Risposta di Vodafone UK - Basildon

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Phan was polite and very helpful

24 settembre 2026
Non scritta su invito
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Risposta di Vodafone UK - Basildon

Hey Robert

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Phan was a very knowledgeable salesperson.

Phan was a very informative and knowledgeable salesperson. It made my upgrade a very good experience.
Thank you Phan.

23 settembre 2026
Non scritta su invito
Logo di Vodafone UK - Basildon

Risposta di Vodafone UK - Basildon

Hey Jackie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at http://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Very nice experience because of a…

Very nice experience because of a lovely young lady Mai.
She helped me with everything i needed, a new phone and helped me set it up.

22 settembre 2026
Non scritta su invito
Logo di Vodafone UK - Basildon

Risposta di Vodafone UK - Basildon

Hey John,

Thanks for the lovely review and fantastic support for Mai.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at http://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

My review is about the Vodafone store…

My review is about the Vodafone store in Basildon Essex
I had a pleasant customer service experience with Phan. She is very friendly and professional, knowledgeable and fullfil my request. Highly recommend her. Thank you Phan! ⭐️⭐️⭐️⭐️⭐️⭐️

15 settembre 2026
Non scritta su invito
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Risposta di Vodafone UK - Basildon

Hey Senny,
Thanks for the lovely review and fantastic support for Phan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Mai was very helpful with our last…

Mai was very helpful with our last phone purchase a few weeks back so we were very happy to see her when we returned today. She went through all the options very clearly and was very patient with us. Happy to report that we have now purchased another new phone. Thanks Mai!!

4 agosto 2026
Non scritta su invito
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Risposta di Vodafone UK - Basildon

Hey Kath,

Thanks for the lovely review and fantastic support for Mai.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Mai dealt with us with the utmost…

Mai dealt with us with the utmost patience. She really explained everything clearly & was very helpful…… Excellent experience…. Thanks Mai. !!

3 agosto 2026
Non scritta su invito
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Risposta di Vodafone UK - Basildon

"Hey Ron,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Valutata 5 stelle su 5

Mai was helpful

Mai, I had good experience with her. She was really good at what she does. Good customer service, welcoming approach.

3 agosto 2026
Non scritta su invito
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Risposta di Vodafone UK - Basildon

Hey Abiola,

Thanks for the lovely review and fantastic support for Ma. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Helpful and friendly

Phan was really helpful, she saved me money and was very friendly.

1 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Basildon

Risposta di Vodafone UK - Basildon

Hey Peter,

Thanks for the lovely review and fantastic support for Phan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great customer service

Phan was amazing, really helpful and friendly, and saved me £££. Thank you.

1 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Basildon

Risposta di Vodafone UK - Basildon

Hey Melanie,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Phan made the whole process of…

Phan made the whole process of upgrading a very easy process & explained my plan benefits in great detail.

25 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Basildon

Risposta di Vodafone UK - Basildon

Hey James,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Mai was exceptional

Mai was exceptional. Very happy with the service. Would recommend

14 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Basildon

Risposta di Vodafone UK - Basildon

Hey Keagan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Phan so pleased we called in store 100%…

Phan so pleased we called in store 100% happy

6 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Basildon

Risposta di Vodafone UK - Basildon

Hey Maurice,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Phan is amazing

Phan was brilliant, talked us through all the choices and got us rhe best deal she could. She was very personable and made us feel at home in the shop.

4 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Basildon

Risposta di Vodafone UK - Basildon

Hey Lorna,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Mai was very helpful with upgrading my…

Mai was very helpful with upgrading my phone and plan

4 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Basildon

Risposta di Vodafone UK - Basildon

Hey Debbie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Phan

Phan
at the Basildon Vodapone store went above and beyond normal circumstances to a help me today more than expected

24 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Basildon

Risposta di Vodafone UK - Basildon

Hey Thomas,

Thanks for the lovely review and fantastic support for Phan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent customer service from Sam

Excellent customer service from Sam

16 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Basildon

Risposta di Vodafone UK - Basildon

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent

Excellent. Not pushy. Very informative

2 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Basildon

Risposta di Vodafone UK - Basildon

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Thank you mai

Thank you mai, she helped massively with my phone upgrade! Traded in phone, nice fast and quick! Really helpful with everything including Wi-Fi for home

1 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Basildon

Risposta di Vodafone UK - Basildon

Hey Samuel,,

Thanks for the lovely review and fantastic support for Mai.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

A costumer service was brilliant Mai…

A costumer service was brilliant Mai was very nice and professionally was nice to work with her

1 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Basildon

Risposta di Vodafone UK - Basildon

Hey Natalia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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