Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and reste... Leggi di più
L'azienda ha risposto
Sede
Cambia sede2 County Square, TN23 1YA Ashford, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... Leggi di più
L'azienda ha risposto
I had many efforts to sort a problem with my new iphone via chatbot, customer complaints and visiting another store I went to Ashford and although they were unable to solve the problem they took t... Leggi di più
L'azienda ha risposto
Conor was an amazing help with helping me swap from another network to Vodafone. Would highly recommend the guys there customer service was faultless even when they are all busy! a great bunch will be... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Gestore di telefonia mobile
- Negozio di telefoni cellulari
- Internet provider
- Servizio di telefonia e internet
- Provider di servizi per le telecomunicazioni
Informazioni su Vodafone UK - Ashford
Scritti dall'azienda
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informazioni di contatto
2 County Square, TN23 1YA, Ashford, Regno Unito
4,8
Eccellente
239 recensioni
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Le persone hanno visualizzato anche
Risposta di Vodafone UK - Ashford
Hi Phoebe,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very efficient and listened to my…
Very efficient and listened to my requirements no pushy sales from Alex. Leaving very happy with new phone.
7 giugno 2024
Non scritta su invito
Risposta di Vodafone UK - Ashford
Hey there,
Thanks for this great feedback! We're delighted you had a 5 star experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Absolutely class service from the whole…
Absolutely class service from the whole team, and Wayne has been excellent and I'm so relieved to get assistance from him much better face to face.
7 giugno 2024
Non scritta su invito
Risposta di Vodafone UK - Ashford
Hey Marion,
Thanks for this amazing feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Wayne was helpful and friendly…
Wayne was helpful and friendly providing great customer service
29 maggio 2024
Non scritta su invito
Risposta di Vodafone UK - Ashford
Hi Bob,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Grant was very helpful and…
Grant was very helpful and knowledgeable.
27 maggio 2024
Non scritta su invito
Risposta di Vodafone UK - Ashford
Hi Mary,
We're delighted to hear it! Thank you for the positive feedback.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very helpful customer service
Very helpful customer service. Got more than what i expeted from my trip to vodafone. Thank you guys
26 maggio 2024
Non scritta su invito
Risposta di Vodafone UK - Ashford
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Amazing service in store again today
Amazing service in store again today. I’ve been in a few times in the passes few days and they have helped immensely. All the team were so helpful. Thank you.
19 aprile 2024
Non scritta su invito
Risposta di Vodafone UK - Ashford
Hi Jax,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Everything
Everything, service from bras and joleen was outstanding. All enquires sorted and even walked out with a new phone
14 aprile 2024
Non scritta su invito
Risposta di Vodafone UK - Ashford
Hi Lauren,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Joleen was really friendly and helpful
Joleen was really friendly and helpful
10 aprile 2024
Non scritta su invito
Risposta di Vodafone UK - Ashford
Hi Keith,
Thanks for sharing your experience here in store with Joleen. If you ever need any further help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Jack was excellent today and also rest…
Jack was excellent today and also rest of the team were very friendly and helpful
5 aprile 2024
Non scritta su invito
Risposta di Vodafone UK - Ashford
Hey Glenda,
Thanks for the lovely review and fantastic support for .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Risposta di Vodafone UK - Ashford
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing experience
Second time of trying to post this as Trust Pilot feel the need to remove the review - sort it out!
Went into the Ashford branch to enquire about a new business line as I’m fed up with my current provider O2. spoke to a lad called Grant who was more then helpful going through plans and explaining what proof of business I would need to set things up. I didn’t have the proofs with me so unable to go ahead but will 100% be going to see Grant the next time I am in the area.
1 aprile 2024
Risposta di Vodafone UK - Ashford
Hi Mark,
Thank you for your review! We're delighted you had such a positive experience in store and although you didn't manage to complete the order, Grant provided such a great service.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
The advisor Joleen was very helpful and…
The advisor Joleen was very helpful and sorted out my issue
29 marzo 2024
Non scritta su invito
Risposta di Vodafone UK - Ashford
Hey Ray,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Risposta di Vodafone UK - Ashford
Hi Alisha,
Thanks for your review for our Ashford store. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Thank You Jolene
After my most recent visits to Vodafone, I'm blown away by the level of customer service from Jolene and the other staff in the branch.. Such a fantastic buyers experience, highly recommended.
23 febbraio 2024
Non scritta su invito
Risposta di Vodafone UK - Ashford
Hi Hanna,
Thank you for reviewing and sharing this feedback for Jolene, this is great to hear!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Joleen was very efficient and friendly…
Joleen was very efficient and friendly with lots of helpful advice
16 febbraio 2024
Non scritta su invito
Risposta di Vodafone UK - Ashford
Hi Fran. Thank you for your review for Joleen. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you so much Grant
I couldn’t have asked for a better service during my recent visit to Vodafone Ashford, Kent.
Grant was professional, very knowledgeable and extremely patient. He helped me to set up, transfer data from my old iPhone to my new one and explained everything so clearly and simply.
10 febbraio 2024
Non scritta su invito
Risposta di Vodafone UK - Ashford
Hi Frances,
This is a great review for Grant. Thanks for sharing.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Fantastic customer service from Joleen…
Fantastic customer service from Joleen today. She was very knowledgeable and patient with our lengthy query. We will definitely be returning, Many thanks Joleen
3 febbraio 2024
Non scritta su invito
Risposta di Vodafone UK - Ashford
Hi Natalie,
It's great to hear about your recent experience. Thank you for your review and feedback for Joleen.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
New phone
Joleen was very efficient and very helpful and has a very good personality.
9 gennaio 2024
Non scritta su invito
Risposta di Vodafone UK - Ashford
Hi Linda,
This is lovely feedback for Joleen. Thanks for sharing.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Helpful staff
Not a Vodafone customer YET but had issues with my phone. O2 who I am with refused to help so popped into your ashford store on the off chance they could help. Bradley was very helpful and tried to resolve my issue but was unable too. Purely down to his hard work and effort I will be bring my number to Vodafone as soon as I’m out of contract with o2.
27 dicembre 2023
Non scritta su invito
Risposta di Vodafone UK - Ashford
Hey MJHm
Thank you for sharing your experience, and feedback for Bradley.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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