Vodafone UK - Ashford Recensioni 

236
TrustScore 5 su 5

4,8

2 County Square, TN23 1YA Ashford, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Conor was an amazing help with helping me swap from another network to Vodafone. Would highly recommend the guys there customer service was faultless even when they are all busy! a great bunch will be... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I visited the Vodafone store in Ashford recently and wanted to leave a positive review for Rob, who helped me during my visit. Rob was friendly, professional, and took the time to explain everyth... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Connor was extremely helpful and patient in solving a huge connectivity issue we had after moving from Vodafone to Three. His customer service was excellent in porting our numbers back to Vodafone.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I came in because I ran out of data on my sim. Anu promptly checked my account and gave me a better deal. Really appreciate the service.

L'azienda ha risposto


Dettagli dell'azienda


Informazioni di contatto

  • 2 County Square, TN23 1YA, Ashford, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

236 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(236)

40.969 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I came in because I ran out of data on…

I came in because I ran out of data on my sim. Anu promptly checked my account and gave me a better deal. Really appreciate the service.

7 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Ashford

Risposta di Vodafone UK - Ashford

Hey Dhiraj,
Thanks for the lovely review and fantastic support for Anu.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Owen made the experience effortless

Owen made the experience effortless. Care to detail was excellent.Everything I asked for was patiently answered.

6 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Ashford

Risposta di Vodafone UK - Ashford

Hey William,

Thanks for the lovely review and fantastic support for Owen. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Owen gave us the best expierence

Owen gave us the best expierence. Delighted with vodafone and the expierence owen gave us.

6 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Ashford

Risposta di Vodafone UK - Ashford

Hey Connie,

Thanks for the lovely review and fantastic support for Owen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 1 stelle su 5

Absolutely useless customer service…

Absolutely useless customer service when trying to get a broadband connection for an existing Vodafone mobile customer. The lies they tell so they don’t need to get involved. I believe if they aren’t going to get a commission they won’t help!

1 agosto 2026
Non scritta su invito
Logo di Vodafone UK - Ashford

Risposta di Vodafone UK - Ashford

Hey Jim,

Thank you for taking the time to share your experience with the service. It’s not the experience we wish to create for any of our customers.

You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm or use webchat through this link: https://www.vodafone.co.uk/paymcd. Alternately you can contact our Social media team via Facebook at http://vodafone.uk/3lCYUxW or on Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Valutata 1 stelle su 5

Excellent help from Vodafone Ashford Kent

I have just been into Vodafone Ashford Kent as my mobile had a virus.
Owen helped uninstall all my nuisance apps and cleaned my mobile of all the nuisance pop ups.

A weight has been lifted from my shoulders.

Thank you Owen 😊

30 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Ashford

Risposta di Vodafone UK - Ashford

Hey Valerie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Emma was fantastic today in sorting out…

Emma was fantastic today in sorting out an issue I had with my account. Superb service.

26 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Ashford

Risposta di Vodafone UK - Ashford

Hey Jason,

Thanks for the lovely review and fantastic support for Emma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Emma was very nice and was very helpful

Emma was very nice and was very helpful

22 luglio 2026
Non scritta su invito
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Risposta di Vodafone UK - Ashford

Hey Isa,

Thanks for the lovely review and fantastic support for Emma.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Matt has been a wonderful help & we’re…

Matt has been a wonderful help & we’re back on track now. Thank you so much

21 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Ashford

Risposta di Vodafone UK - Ashford

Hey Christian,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Owen was very efficient and answered…

Owen was very efficient and answered all my questions. Care to detail was excellent. Helped me with a new phone and transferred all my data.

14 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Ashford

Risposta di Vodafone UK - Ashford

Hey,

Thanks for the lovely review and fantastic support for Owen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Conor was an amazing help with helping…

Conor was an amazing help with helping me swap from another network to Vodafone. Would highly recommend the guys there customer service was faultless even when they are all busy! a great bunch will be back here in the future!

13 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Ashford

Risposta di Vodafone UK - Ashford

Hey George,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Brilliant customer service by Owen

Brilliant customer service by Owen. Solved my query.

13 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Ashford

Risposta di Vodafone UK - Ashford

Hey Peter,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great Customer Service

Conor was really lovely and helpful. We walked in and were served immediately and he was able to make the process very clear and gave all available options to us. He was friendly and the process was really easy, thank you so much

10 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Ashford

Risposta di Vodafone UK - Ashford

Hey Henrietta,

Thanks for the lovely review and fantastic support for Conor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Dealt with Anu instore

Dealt with Anu instore. Was friendly and personable. Dealth with my query swiftly. Would recommend.

9 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Ashford

Risposta di Vodafone UK - Ashford

Hey Sangam,

Thanks for the lovely review and fantastic support for Anu.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Tech Support - Thank you!

Alex was able to help with a few problems on my phone. Very helpful!

9 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Ashford

Risposta di Vodafone UK - Ashford

"Hey Christopher,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Valutata 5 stelle su 5

Alex was able to help with a tricky…

Alex was able to help with a tricky tech problem. Very patient and helpful. Thank you!

8 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Ashford

Risposta di Vodafone UK - Ashford

Hey Ruth,

Thanks for the lovely review and fantastic support for Alex. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Great service from vodaphone

Great service from vodaphone, Alex from Ashford Kent branch was fantastic all the way through the process of getting a new phone. So helpful and friendly, I will definitely be back in the future to purchase more items. Well done guys!

7 luglio 2026
Non scritta su invito
Logo di Vodafone UK - Ashford

Risposta di Vodafone UK - Ashford

Hey Ebony,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Owen was fabulous

Owen was fabulous, very helpful and very patient great customer service

29 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Ashford

Risposta di Vodafone UK - Ashford

Hey Tanya,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

I visited the Vodafone store in Ashford…

I visited the Vodafone store in Ashford recently and wanted to leave a positive review for Rob, who helped me during my visit.

Rob was friendly, professional, and took the time to explain everything clearly. He answered all of my questions and made sure I understood my options without any pressure. The whole process was straightforward and much less stressful than I expected.

It’s refreshing to receive genuinely helpful customer service, and Rob’s patience and knowledge made a real difference. Thank you for your help – it was very much appreciated.

23 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Ashford

Risposta di Vodafone UK - Ashford

Hey Elizabeth,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Excellent customer service

Connor was extremely helpful and patient in solving a huge connectivity issue we had after moving from Vodafone to Three.
His customer service was excellent in porting our numbers back to Vodafone. He spent ages with us over a number of days. All sorted now.

11 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Ashford

Risposta di Vodafone UK - Ashford

Hey Julieanne,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valutata 5 stelle su 5

Owen was a great help with helping…

Owen was a great help with helping organize a new contract

3 giugno 2026
Non scritta su invito
Logo di Vodafone UK - Ashford

Risposta di Vodafone UK - Ashford

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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