My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... Leggi di più
L'azienda ha risposto
Sede
Cambia sede39 High Street, SP10 1LP Andover, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I needed a lot of help sorting out my phone and being a complete dinosaur when it come to anything technical, I went to your Andover branch and as soon as I walked in I was greeted with a very friend... Leggi di più
L'azienda ha risposto
The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige,... Leggi di più
L'azienda ha risposto
I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of gr... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Gestore di telefonia mobile
- Negozio di telefoni cellulari
- Internet provider
- Servizio di telefonia e internet
- Provider di servizi per le telecomunicazioni
Informazioni su Vodafone UK - Andover
Scritti dall'azienda
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informazioni di contatto
39 High Street, SP10 1LP, Andover, Regno Unito
5,0
Eccellente
527 recensioni
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Le persone hanno visualizzato anche
Amazing service by ross went above…
Amazing service by ross went above and beyond, so helpful. And nothing was to much to ask for
4 maggio 2026
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Risposta di Vodafone UK - Andover
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great customer service from Paige
Great customer service from Paige, I was very grateful
2 maggio 2026
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Risposta di Vodafone UK - Andover
Hey Erdal,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jake has been very helpful today and…
Jake has been very helpful today and very patient with an old lady I appreciate the assistance
2 maggio 2026
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Risposta di Vodafone UK - Andover
Hey Janet,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Terri
Thank you Terri, you have been brillant, and great service transfering my old phone to the new phone. Great service all round.😀
1 maggio 2026
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Risposta di Vodafone UK - Andover
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Jake was very good in Andover today…
Jake was very good in Andover today with a phone upgrade
30 aprile 2026
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Risposta di Vodafone UK - Andover
Hey Dean,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rob was a great help in store today
Rob was a great help in store today. Excellent customer service and very efficient
30 aprile 2026
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Risposta di Vodafone UK - Andover
Hey Kim,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Popped in to find out about charges…
Popped in to find out about charges when going abroad. Paige in Andover store was very helpful
29 aprile 2026
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Risposta di Vodafone UK - Andover
Hey Karen,
Thanks for the lovely review and fantastic support for Paige.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Paige was wonderful and very helpful.
Paige was wonderful and very helpful.
28 aprile 2026
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Risposta di Vodafone UK - Andover
Hey Paul,
Thanks for the lovely review and fantastic support for Paige.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paige was so good really helped me out…
Paige was so good really helped me out with my phone, great customer service.
27 aprile 2026
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Risposta di Vodafone UK - Andover
Hey Paige,
Thanks for the lovely review and fantastic support for Andy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paige was great
Paige was great! Helped me with my phone and lock screen thank you!
28 aprile 2026
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Risposta di Vodafone UK - Andover
Hey Shaun,
Thanks for the lovely review and fantastic support for Paige.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paige thank you for your help
Paige thank you for your help
Visiting to open my monthly contract in a very nice and kind way helped me and did the job for me, I'm glad to have partnered with you, thank you again
27 aprile 2026
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Risposta di Vodafone UK - Andover
Hey Matin,
Thanks for the lovely review and fantastic support for Paige.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent face-to-face assistance, contractual terms not made clear
The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige, she was excellent, clear, friendly and customer focused. However, once I read the contract summary at home it says that my monthly charge will go up by 33% over two years when I thought I had signed up for a two-year contract at £21 per month. I still don’t understand this.
24 aprile 2026
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Risposta di Vodafone UK - Andover
Hey Jackson,
Thank you for taking the time to share your experience. I’m really pleased to hear that the process of opening your Mobile Broadband account was straightforward and that Paige provided excellent, clear, and friendly service — I’ll be sure to pass that feedback on.
I understand your concern regarding the contract summary and the increase in your monthly charge, and I appreciate how confusing and frustrating this must be, especially when you were expecting a fixed £21 per month over a two‑year contract. What you’re seeing in the summary is likely due to the annual price increase that applies during the contract term, which is detailed in the terms and conditions. I appreciate that this may not have been clear at the point of sale, and I’m sorry for any misunderstanding this has caused.
To get a full breakdown of the charges on your account and discuss your options, I’d recommend speaking directly with our Mobile Broadband team, who can review the contract with you in detail. You can reach them by calling 0333 304 0191 or via LiveChat here: vodafone.uk/2LCJiTm
If you feel this wasn’t explained clearly during signup and you’d like this raised as an official complaint, please reach out to my team on Facebook at vodafone.uk/2Fpnah2, and we’ll be happy to help further.
Thanks,
Vodafone Social Media Team
Paige gave me exceptional service today…
Paige gave me exceptional service today she truly is a star
25 aprile 2026
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Risposta di Vodafone UK - Andover
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
First class service from Paige today in…
First class service from Paige today in Andover, reduced my contract fee and wouldnt stop smiling 😀
25 aprile 2026
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Risposta di Vodafone UK - Andover
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Terri was excellent
Terri was excellent, amazing service covered all my options, got a great deal !!!!
25 aprile 2026
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Risposta di Vodafone UK - Andover
Hey Scott,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I’m a 3 customer and visited the…
I’m a 3 customer and visited the Vodafone shop in Andover to ask about roaming charges. I was helped by Robbie who was so patient and courteous and who looked things up that were new to him to make sure he was advising me correctly. So helpful. Thank you - please keep your shops open with real humans.
25 aprile 2026
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Risposta di Vodafone UK - Andover
Hey Joanna,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Risposta di Vodafone UK - Andover
Hey Linda,
Thanks for the lovely review and fantastic support for Ross.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh has been very…
Josh has been very helpful,knowledgeable and saved me money with my data.
22 aprile 2026
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Risposta di Vodafone UK - Andover
Hey Karen,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paige was amazing
Paige was amazing, super helpful and very friendly.
19 aprile 2026
Non scritta su invito
Risposta di Vodafone UK - Andover
Hey Jennifer,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paige was very pleasant and helpful
Paige was very pleasant and helpful. Made us feel very welcome. Lovely young lady.
19 aprile 2026
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Risposta di Vodafone UK - Andover
Hey Erica,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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