My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... Leggi di più
L'azienda ha risposto
39 High Street, SP10 1LP Andover, GB
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My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... Leggi di più
L'azienda ha risposto
I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of gr... Leggi di più
L'azienda ha risposto
The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige,... Leggi di più
L'azienda ha risposto
Rob was amazing today! He helped me with my phone and explained everything in very easy to understand language. He also did a fantastic job talking about my broadband. Tha j you Rob for your contin... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
39 High Street, SP10 1LP, Andover, Regno Unito
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Jessica was great super helpful thoroughly enjoyable shopping experience 😄

Risposta di Vodafone UK - Andover
Terri was most helpful and sorted my phone storage problem quickly and efficiently

Risposta di Vodafone UK - Andover
As always, very helpful, kind and explained something very clearly for me. THIS IS WHY i am with Vodaphone - 6 yrs!!
Terri - shes sorted me before!! Thank you

Risposta di Vodafone UK - Andover
Megan from Andover was truly and Angel. Absolutely fixed all pmy stress with my account.

Risposta di Vodafone UK - Andover
Jessica was helpful and friendly

Risposta di Vodafone UK - Andover
Amazing service from Jessica very charming credit to her faamilnand the company

Risposta di Vodafone UK - Andover
Paige was incredibly helpful and informative during the upgrade process and absolutely made sure I was comfortable the entire time. Great employee for vodaphone.
Thanks!

Risposta di Vodafone UK - Andover
My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out to be quite complicated (for reasons I won't detail here) but the patience of the member of staff who helped us (Terri) and the help provided was outstanding. I had to go back a second time for some further help and had another great experience. It is so unusual nowadays to experience true customer service and I can't speak highly enough about the treatment that my Mother and I received. Thank you Terri.

Risposta di Vodafone UK - Andover
I needed a lot of help sorting out my phone and being a complete dinosaur when it come to anything technical, I went to your Andover branch and as soon as I walked in I was greeted with a very friendly smile from a lovely young lady called Paige, she was so helpful, reassuring and made me feel at ease( less of a dinosaur) she sorted out all my issues and went over and beyond helping me.
She is an asset to your company!!!

Risposta di Vodafone UK - Andover
Paige was great thank you very much !! Helped with my contract and was always smiling

Risposta di Vodafone UK - Andover
Megan was amazing, talked me through the whole process and transferred all my data, was very friendly and would highly recommend

Risposta di Vodafone UK - Andover
Megan was very helpful and afficent

Risposta di Vodafone UK - Andover
Megan , was so very very patient and uber efficient. For a rather complicated process of transferring info to this new phone .
I’m very grateful for her advice and tech support.
8/08/26

Risposta di Vodafone UK - Andover
Megan was very friendly and managed to sort my European roaming and contract efficiently, many thanks!

Risposta di Vodafone UK - Andover
Fantastic service, great staff, lent over backwards to help. A big thank you to Lexie and all the team, well done.

Risposta di Vodafone UK - Andover
Terri was very kind and respectfull with me . Great worker

Risposta di Vodafone UK - Andover
I had a very good experience with Terri as she was very respectful . Wonderful

Risposta di Vodafone UK - Andover
I had a great experience with Terri as she was very respectful and very patient with the customer . Excellent

Risposta di Vodafone UK - Andover
I have been really happy with the service today from Megan, 10 out 10! You were great!

Risposta di Vodafone UK - Andover
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