Ordered my 2 sun loungers on bank holiday Monday and the loungers were delivered on Tuesday. Would absolutely recommend this company, very friendly and incredibly efficient. Easily 5 stars from me
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Excellent service. I wanted a vase which showed as being the last in stock. Based on other TP reviews (re lack of stock) I contacted the company to check they actually had it in stock before I purcha... Leggi di più
A bit of a blunder by Viva on their website caused us nearly to purchase items which weren't actually available. So good that we phoned through first to confirm stock levels. After that, their serv... Leggi di più
L'azienda ha risposto
Having struggled with one item being out of stock, and then another being damaged on delivery … we didn’t get off to the ideal start! But Emma and Kheira turned it around and we now have a full set o... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
At Viva Lagoon, we curate a refined selection of high-end designer furniture and accessories, bringing timeless elegance to both indoor and outdoor spaces. We collaborate with renowned brands to offer exceptional craftsmanship, contemporary design, and lasting quality. Our commitment to excellent customer service ensures a seamless shopping experience, from expert advice to secure delivery. Discover unique pieces that transform your home with sophistication and style.
Informazioni di contatto
11-12 Old Bond Street, W1S 4PN, London, Regno Unito
- 020 7310 8880
- sales@vivalagoon.com
- www.vivalagoon.com
4,7
Eccellente
403 recensioni
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Would have no hesitation in using this company again
The order was dispatched and received very quickly.
The box was slightly damaged being packaged only in it's box, which is good regarding sustainability and the light was not damaged.
I already had one of the mushroom lamps so new what to expect and not disappointed. Possibly not to everyone's taste but I love them.
Overall very pleased.
11 settembre 2023
Fantastic service thank you
Super attentive team who answered my pre-order query very quickly and kept me informed over progress of my order until it arrived. Highly delighted both with the product and the service
5 settembre 2023
Fabulous service Everything done and…
Fabulous service Everything done and arranged as promised
7 settembre 2023
Brilliant service and beautiful lights…
Brilliant service and beautiful lights so please 😄
31 agosto 2023
Fabulous customer service
After initial issues with delivery by Royal Mail, I spoke to customer services and received my flower vase promptly, with regular delivery information. It is lovely, and matches the fruit bowl and double glass bowl set I have. Thank you Viva Lagoon!
11 agosto 2023
Excellent…
I hadn’t ordered from Viva Lagoon before so checked Trust pilot before ordering & now very happy to agree with their other 5 star reviews - excellent service / free delivery & my items arrived within 2 days!
Will definitely use again
31 luglio 2023
Great communications
Communications was great. Always informed about my deliveries that were quickly dispatched. Pruducts are of amazing quality.
11 luglio 2023
Amazing products and super customer…
Amazing products and super customer service, dpd threw item over gate when they delivered it, viva lagoon Collected broken lamp and replaced it asap. Super impressed
21 giugno 2023
Excellent customer service
Excellent customer service from Emma. She pulled out all the stops for us to receive our lights on time!
Lovely product and look fantastic in the garden. Would definitely recommend.
15 giugno 2023
Love the lamp
5 giugno 2023
One of the best services I’ve received…
One of the best services I’ve received from an online company. Someone called me a couple of hours after placing the order to arrange delivery the next day. The delivery guy then called me to give me a warning on when he would arrive and was very polite. I then had a courtesy call the next day to check everything was okay with my order and I was happy. Sunloungers look amazing and are very comfortable
1 giugno 2023
Quick delivery looks fab
3 maggio 2023
Unfortunately
Unfortunately, one item was missing. Apologies were received and the item arrived four days later. Thank goodness it was not a gift but for my personal use.
2 maggio 2023
Excellent service!
I got my package 2 days after I placed my order!
Excellent communication and updates from the team!
Thank you very much!
Eva
3 aprile 2023
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