Vida Homeloans Recensioni 

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TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

what I like about Vida Home loans is that they intially declined me but were willing to look at my case for a 2nd time. The good news is i received my offer with them today. Vida homeloans are ver... Leggi di più

Valutata 5 stelle su 5

I want to call out Gemma, BDM in Vida’s Premier Hub, for her outstanding support on a recent case. There was some confusion over a CML form, and the case got stuck in a loop between underwriting a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Thanks to Vida we finally became homeowners in April via SimplyLending. Vida’s decision to lend changed our lives and we are living in our dream home. They have been very fair with their assessments... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great telephony team. Greet underwriting. Worked with Daniel Shah recently and he was extremely approachable and common sense underwriter, which is exactly what we need when we work with complex cases... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Erogatore di crediti ipotecari

Scritti dall'azienda

More than ever before, borrowers need a lender that will react and respond when they are faced with financial complexity. Vida is the mortgage lending specialist with a clear focus on helping more customers in their home ownership journey, unravelling complex situations, and making the process clear and simple. Working exclusively with expert intermediary partners, Vida combines cutting-edge technology with skilled and caring people to deliver an efficient and differentiated customer experience. With over 11,000 customers we have lent over £2.1bn since our launch in 2015, but we want to do more. By continuing to invest in technology, people, and process to ensure we deliver a market-leading proposition that helps more people with a wider range of home-buying needs. We are flexible and efficient; we cut through complexity and never accept second best. At Vida, we always keep our promises, what you see is what you get, and it will never change. Put simply, Vida helps those who are typically ignored by high street banks to get life moving.


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4,5

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TrustScore 4.5 su 5

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4,5

Tutte le recensioni

(1312)

236 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Impressive service with a 'can do'…

Impressive service with a 'can do' attitude to lending. I will definitely look to use and recommend to my colleagues.

13 maggio 2026
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Risposta di Vida Homeloans

Hi Steve,

We are so pleased to hear about your positive experience with our lending service. We appreciate your kind words and recommendation.

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

I have placed two simultaneous…

I have placed two simultaneous applications with Vida to exit off a Bridging Loan which client has defaulted on, and the underwriters have been very flexible and understanding with the urgency required.

12 maggio 2026
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Risposta di Vida Homeloans

Hi Ross,

We're so glad to hear our underwriters were flexible and understood the urgency of your situation. Thank you for sharing your positive experience!

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

I’m a broker based in St Albans and I…

I’m a broker based in St Albans and I honestly this deal would have fallen apart if it wasn't for Penelope Bailey at Vida Homeloans.

We were under massive pressure with this one. The time restraints were tight, and where other lenders either said no or just couldn't move fast enough, Penelope stepped in and turned everything around at a super fast pace. She went above and beyond for both me and my client to make sure we hit the deadline.

If you're a broker looking for someone who actually delivers when the heat is on, Penelope is an absolute saint. Can't recommend her enough.

27 aprile 2026
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Risposta di Vida Homeloans

Hi John,

We're happy to hear that our service helped you meet your deadline. It's great to know that our team member was able to provide the support needed during a challenging time. We appreciate your positive feedback and are glad we could assist you and your client.

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Positive Experience

As mortgage brokers we use many lenders. Vida are one of the simplest, easiest and most helpful. Mortgage offers are produced quickly and if underwriters need something they contact you to discuss as well as email. Overall a very positive experience and will continue to use as long a the rates are competitive

4 maggio 2026
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Risposta di Vida Homeloans

Hi Sue,

We're happy to hear that you find our services straightforward and helpful. We appreciate your positive feedback regarding our speed and communication. Thank you for your continued business!

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Vida is a specialist lender but they…

Vida is a specialist lender but they give a personal touch that most specialist lenders do not offer. From calls directly from underwriters to an interactive portal I do think Vida are on of the best out there. I have recently placed 2 specialist applications with Vida and both went through smoothly and to mortgage offer. It took a few weeks but we got there! A special mention to underwriters Mark Bellows and Patricia Muller for both their communication and stellar work on the cases. They are an asset to the Vida and I can tell you genuinely that the work they do is appreciated and respected by somebody works with all of the major lenders on the market.

1 maggio 2026
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Risposta di Vida Homeloans

Hi John,

We're happy to hear that you had a smooth experience with us. It's great to know that our personal touch and interactive portal stood out. We appreciate your recognition of our team's efforts and thank you for your positive feedback.

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

I always have such a positive…

I always have such a positive experience using Vida and do not hesitate in recommending them to my clients. The whole process is quick, straight forward and easy to manage.

6 maggio 2026
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Risposta di Vida Homeloans

Hi Lauren,

We're happy to hear that you consistently have a positive experience and find our process quick and easy to manage. Thank you for recommending us to your clients!

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Application process to offer as good as…

Application process to offer as good as any high street lender

6 maggio 2026
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Risposta di Vida Homeloans

Hi Tristan,

We're happy to hear that our application process was as good as any high street lender. Thank you for your positive feedback.

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Complex made transparent

When you place a case with adverse credit history and just a 5% deposit you know the lender is going to ask for additional information but what was great with Vida was their shopping list day1 stayed the same throughout the entire application all the way to mortgage offer. It was refreshing to not have to deal with additional requests for more and more information which feels like moving goal posts and adds to the stress for the client. Great service, short response times and real helpful people at the end of a telephone rather than AI only chatbots - thank you Pat for my pre-offer call and help moving the deal on to a better rate for the clients!

28 aprile 2026
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Risposta di Vida Homeloans

Hi Darryl,

We're happy to hear that our consistent and clear communication was helpful during the application process. It's great to know that our team's responsiveness and personal touch made a positive difference. Thank you for your feedback!

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Quick service

Barry Lindsey has been so efficient!!

23 aprile 2026
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Risposta di Vida Homeloans

Hi Inderpal,

We are so happy to hear that you had such an efficient experience. Thank you for letting us know!

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Thank you for a very quick and slick…

Thank you for a very quick and slick application process.
Offer issued very promptly with the minimum of fuss and requests for documentation.

23 aprile 2026
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Risposta di Vida Homeloans

Hi there,

We are happy to hear that our application process was quick and efficient for you. We appreciate your positive feedback regarding the prompt offer issuance and minimal documentation requests.

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

The remortgage case I did was very easy…

The remortgage case I did was very easy and straightforward. I received a call from the underwriter with some requests, these were uploaded, the case had an auto valuation and the offer was produced in 6 working days! Well done VIDA.

22 aprile 2026
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Risposta di Vida Homeloans

Hi Scott,

We're happy to hear that your remortgage case was easy and straightforward! It's great to know that the process, from the underwriter's call to the offer, was so efficient. Thank you for your positive feedback.

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

A straightforward experience aided by…

A straightforward experience aided by knowledgeable and friendly staff at all parts of the application process.

22 aprile 2026
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Risposta di Vida Homeloans

Hi there,

We're happy to hear that our knowledgeable staff provided a straightforward experience throughout your application process. Thank you for your positive feedback!

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Lisa Dowson has been fantastic with…

Lisa Dowson has been fantastic with recent application 95% LTV case 6 full working days app to offer which is amazing! Thanks so much :) Customer's will be thrilled. Phil

21 aprile 2026
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Risposta di Vida Homeloans

Hi Phil,

We're happy to hear that the application process went so smoothly and quickly. It's great to know that our service exceeded expectations. Thank you for your positive feedback!

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Lisa at Vida

Submitted case on 1 April - case went to offer on 15 April. Bearing in mind we had Easter in between I'm very impressed with the turnaround time of this case
Well done Lisa Dowson - great service

15 aprile 2026
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Risposta di Vida Homeloans

Hi Melanie,

We're happy to hear that you're impressed with the speed of your case, especially considering the Easter holiday. Thank you for your positive feedback; we appreciate it!

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Great staff

The staff at Vida are helpful & professional ensuring that the mortgage Offer comes out as quickly as possible.

14 aprile 2026
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Risposta di Vida Homeloans

Hi Timothy,

We appreciate you highlighting our team's helpfulness and professionalism. We're glad our efforts ensured your mortgage offer was processed quickly. Thanks for your feedback.

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Andria has been amazing throughout this…

Andria has been amazing throughout this vary difficult case. Very understanding and efficient

14 aprile 2026
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Risposta di Vida Homeloans

Hi there,

We appreciate your kind words. We are so glad to hear that you felt supported through this difficult case, and we thank you for your feedback.

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Outstanding support on a very complex case – highly recommended

I rarely leave reviews, but this one is fully deserved.

I recently placed a particularly challenging first-time buyer case at 95% LTV with Vida Homeloans, and their approach was nothing short of exceptional. The case involved multiple adverse credit issues on both applicants, including CCJs, defaults, missed payments, and very recent status issues. On top of that, the main applicant was self-employed with just 1 year’s history, and the latest tax return only reflected around 6 months of income due to the timing of the business start. Affordability worked, but it was undeniably tight.

Where many lenders would have declined this outright, Vida’s underwriters took a true common-sense and case-by-case approach. They looked beyond the surface numbers, understood that the income trajectory was stronger than the accounts initially suggested, and took the time to properly assess the context behind the adverse credit, recognising it as a one-off situation rather than ongoing behaviour.

The outcome? A successful offer on a case that genuinely meant everything to the clients. They were overwhelmed, I had them on the phone shouting and in tears, thanking me for making it happen. That doesn’t happen without a lender willing to look at the full picture.

What stands out about Vida is that they are fair and consistent. They don’t say yes to everything, I’ve had declines from them before, but when a case makes sense, no matter how complex, they will give it proper consideration and support it where they can.

They’ve helped me deliver for clients more than once, and they are without doubt one of my go-to lenders for complex cases.

A genuinely excellent lender with a real understanding of how cases work in the real world.

10 aprile 2026
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Risposta di Vida Homeloans

Hi Athanasios,

We appreciate you taking the time to leave such a detailed review. We're happy to hear that our team was able to help your clients achieve their goal of homeownership. It's great to know our common-sense approach made a difference in such a complex situation. We value your trust and look forward to continuing to support you with your future cases.

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Excellent and proactive lender

Vida stands out for your versatility and great service. I currently have four cases with you, including two active offers for a portfolio landlord client, all going smoothly.

The direct access to underwriters is great, and everyone I’ve spoken with has been professional and proactive.

Special mention to Barry for his timely updates and excellent cross-referencing of multiple cases, which keeps cases moving quickly. Also to Zoe, who flagged a rate reduction during a pre-offer call. Catching it then, rather than during applications rate-drop reviews, meant I delivered the good news to clients right away!. Thank you.

Vida has clearly built a strong, supportive, and friendly culture, and its great. I look forward to our next application.

10 aprile 2026
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Risposta di Vida Homeloans

Hi Dawan,

We're happy to hear about your positive experiences with our service and versatility. It's great to know the direct underwriter access and proactive support have been beneficial. We appreciate your highlighting the timely updates and attention to detail that kept your cases moving swiftly. We value your feedback and look forward to assisting you again.

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Underwriter was Barry

Underwriter was Barry, very clear and quick to process. Very easy to deal with and everything went very smooth.

10 aprile 2026
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Risposta di Vida Homeloans

Hi Craig,

We're happy to hear that your experience was clear and quick. We appreciate your feedback and are glad everything went smoothly for you.

Kind regards, Vida Homeloans

Valutata 5 stelle su 5

Excellent Service & Can Do Attitude

The team at Vida have been absolutely exceptional. I have been an IFA for nearly 30 years and the service we received from Vida on an application that we recently submitted and that has Offered has been nothing short of excellent. The case was not the most straight forward with some complications around the property valuation but Bethan Phillips was a super star on the case from start to finish. They went over and above to help the case through, even committing to a tight deadline to produce the offer when time was of the essence. It has to be said also that the whole admin team are brilliant and Jody is a credit to that team.

We cannot thank you enough for all of your hard work!

1 aprile 2026
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Risposta di Vida Homeloans

Hi John,

We're happy to hear that you had such a positive experience. It's great to know that our team provided excellent service and went the extra mile to help with your application. We appreciate your kind words and thank you for your feedback.

Kind regards, Vida Homeloans

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