Viagogo Recensioni 

Great game and great venue. Ticket buying process was great and smooth. No issues from procurement of the ticket to attending the game.

Tickets arrived as expected

They take advantage people they are not honest

Very disappointing experience. I searched Google for Disney On Ice tickets and clicked on a sponsored ad, believing I was buying from the official ticket seller. I only realised after payment that Viagogo is a resale marketplace and I had paid over A$200 more than the official price.

I contacted customer service immediately and repeatedly requested to cancel my order before the tickets were delivered, but my refund request was refused every time. Customer service only provided generic responses and did not address my concerns.

I would not recommend Viagogo. Please compare prices with the official ticket seller before purchasing.

Total scam on undisclosed fees. Tix were advertised (and still are) at $137 each but when they added their undisclosed fees of over $328 , they ended up costing $197 each. Total fraud in my opinion. Will never use them again.

On the 8th of May we paid A$697.00 for 3 tickets to watch the Wallabies v Ireland. We got an email conformation with an ID number and :" congratulations youre going to the game!" 3.5 hours before kick -off we got a mail saying the tickets were no longer available. We rang the call centre and were told the vendor had withdrawn - I think because it was sold out and they realised they could make more money. T said they said would try to get replacements but I knew they couldnt -in the end I asked to be put through to a manager, who after 10 minutes just hung up on me - i hadnt even got angry. The i had to deal with a broken teenager and watch it on TV. Just terrible experience.

3x AFL tickets were advertised as seated next to each other. They were consecutively numbered but one seat was sprayed by a barrier and a 5m distance. It took 3 tries to lodge the complaint and Viagogo eventually via email saying that because the ticket numbers were consecutive they wouldn’t refund.

Not just canceled the sale few minutes before the event,
Now you try to charge me 100€!!!!

This website is a rip off. They don’t offer refund and once you buy that’s it. They charge extra ordinary high fees and their ticket prices are costly as well. Learned my lesson after incurring a loss of around $200.
Don’t buy from them as they comes on top of Google search because of paid marketing. Always look for other options on Google preferably directly from supplier.

Terrible company with no morals! No Refunds offered, terrible customer service.
DO NOT USE THEM!!!!!!!!!!

I haven't had problems before but I am trying to resell Celine dion on tickets and keep getting a msg ...Sorry...Something went wrong. I am very worried about this . The agent didn't help or the bot. I bought multiple dates expecting to be able to sell once I booked flights but I can't list any of them. I've tried multiple devices, tried what they suggested and same error comes up. So frustrating and worrying

Be very careful before buying from this platform. I was charged an excessive amount, including very high service fees, and there is no real customer support when you need help. I made the mistake of paying too quickly without comparing prices first, and I genuinely regret it.

It was fast and easy to buy the tickets at viagogo. Thanks to this we could afford to see that amazing show from Metallica.

Era la primera vez q compraba a través de esta app y las entradas q compré fueron para ver BTS y en zona palco, super genial!!!

Extremely dangerous platform—avoid at all costs!
This site operates with a predatory business model. They list tickets they do not even possess, effectively baiting sellers and buyers. When I requested to cancel a listing due to the risk of not receiving the tickets, they refused. Instead, they forced me to keep the listing active, trapping me in their system. They wouldn't even let me manage my own inventory—they prevented me from adjusting the price or simply releasing the tickets, turning what could have been a simple transaction into a nightmare.
The most unethical part is their payment policy. They withhold the seller's funds until after the concert, often taking up to 6 months to pay out. By holding onto millions of dollars from thousands of users simultaneously, they generate massive interest and profit for themselves while the users are left with all the risk.
They claim to offer a 'guarantee,' but it is essentially a spider web: once you are in, they hold your money hostage and make it impossible to get out. They collect hefty commissions from both the buyer and the seller, yet take zero responsibility for the delivery of the tickets. This is a clear case of a platform exploiting user anxiety and technical complexity for their own financial gain.
Save yourself the stress, the risk, and your money. Do not trust this site!!!

Fabulous night yet again…. Belly laughed the whole way through….

Great booking experience. Received tickets within an hour for FIFA 2026 soccer game. I was highly skeptical at first, but the 100% guarantee reassured me.

Viagogo is my “go to”
Site!! Best selection + availability + prices! Extra kudos for making last minute purchases and oversees ticketing completely stress-free! 🙌

I've purchased tickets through these guys a few times and never had any issues, always got my tickets.